Great Experience! Hot stone machine broke the day we were there, but the massages and services were…read moregreat! Would go back

AMAZING! Renata is FABULOUS! The massage felt totally PROFESSIONAL! Was comfortable at all times,…read morethe tension in my shoulder area felt SOOO MUCH BETTER, and there is no doubt I would recommend Essential Reset for a massage. Renata focused exactly where I showed her. This was my first time relaxation massage and it was gentle and soothing, designed to de-stress. Renata is AMAZING and FABULOUS -- twice as good as I ever thought!

Every year for Mr. MVP's birthday I surprise him with an experience instead of a tangible gift. We…read morehave been married for 16 years and when we need something we simply buy it, so I like to give him surprise events and adventures (we actually call them birthday week adventures) that he can remember. This year his birthday adventure was a day at the spa. He has had a normal massage from a professional at the Healing Arts Center before, but he has never had a manicure, pedicure and facial. I wanted the whole package. I called an entire month in advance only to find out Willow Day Spa was booked. They were able to fit him in for a massage and manicure and pedicure, but they could not fit a facial in - I made the appointment. The price was around $200 for a 90 minute massage and a manicure and pedicure. I have absolutely no idea if this is a good deal or not. I'm just passing along information. I called the day before and confirmed the appointment because I had not received a confirmation call. I also asked if they had any cancellations for a facial and was told there was still no room on their calendar. The next morning I sent Mr. MVP off in the car with an address and wished him luck. He really enjoyed his morning. He said the staff was very nice and professional. The building was lovely and very clean. Mr. MVP is agreeable with everyone, but he was really impressed with all of the people he met and actually suggested that we go back for a day in the future for him and I. He then told me that the staff said they had room for a facial if he could stay until 2:00 p.m. This made me a little angry. I did not say anything to him because it was his birthday adventure, but I was told three times there was absolutely no way a facial could be worked in to the schedule. Ugh. Mr. MVP had a nice morning and it was a mostly simple scheduling process and I could make the payment over the phone. Willow Spa does have packages available, but I would recommend calling way in advance. I obviously did not give enough advance time on the calendar. **As a note for those of you who go and do get a massage and are smell sensitive. Mr. MVP came home and had the strongest scent of whichever oil Willow Day Spa uses. Even after he took a shower it was STILL there. The oil just hung around and would not leave. We have an almost scent free house because of my severe allergies and this smell was so strong it took over our entire house. After one more shower and changing the sheets the smell is finally gone.

Unfortunately, although their service is great, their third party booking service Vagaro stole our…read morecredit card card information. Would be very cautious using this vendor again or only pay in person.

I have been getting massages from Cheryl for a year now. When I started I was having a lot of…read moreshoulder pain that my chiropractor was unable to help with. Cheryl is really, really good at what she does. She has been able to get my shoulder back to 100%. I wholeheartedly recommend Cheryl!

I'm newer to this area of Michigan and I've been on a hunt for a massage therapist that doesn't…read morejust run their hands over your body and then charge you a ton of money. My husband went to Cheryl first actually and he was really impressed and so I wanted to give her a try before I had a major surgery. There are people who can learn massage by going to school and call themselves a massage therapist and then there are those who are gifted. Cheryl is in the gifted category. She clearly understands the body and doesn't pass over all the muscles that my body screams to be worked on, she gets right in there and gets the job done. I highly recommend!

Hurray ... I'm the first to review! Full disclosure ... owner Sera is a friend of mine. But she…read morealso gave me the best massage ever and a two-hour one at that. Incredibly skilled at deep-tissue work, Sera truly understands how the muscles and fascia connect and provided both incredibly intuitive healing on the table and very useful suggestions for 'homework' ... exercises, stretches and rolling I could do at home to combat my chronic shoulder pain. Great peaceful environment and zen music add to the ambiance. La!!

I have only had a pedicure there, but I observed cuts, color, etc .while I was in my lime green…read moremassage chair. The stylists seemed professional and the other customers left looking great. The staff were so friendly and personable. I was embarrassed that I was missing a toenail due to an accident. Instead of making me feel gross, Stacy (who wasn't even doing my pedicure) offered to put on an acrylic toenail! Sounds odd, I know, but it worked wonderfully, saved me from being mortified during sandal season, and only cost $5 over the pedicure cost. Clean environment, super nice staff, OPI polish, and reasonable prices. I will go back next time I am in the area.

I had a shellac manicure and pedicure done for a wedding. The pedicure was alright. The nail polish…read morecolor was pretty, but she didn't really file down my nails or remove any calluses. The exfoliating scrub didn't make my feet feel any softer, they just smelled kind of like citrus. The shellac manicure was just ok. She didn't file my nails, she didn't do anything with my cuticles, nothing beyond applying the polish. When I left and stepped out into the sunlight I could see that there was polish on my fingers and that some nails weren't entirely covered with the polish. For a $60 total (before tip) I was not that impressed. The shellac nail polish only lasted 6 days even though she said two weeks. The girl was very nice, very friendly. The salon itself appeared to be clean and it had a nice energy. I just felt like the manicure and pedicure itself could have been a little better, especially given the fact that they weren't busy, there was no reason she should have been rushing.

Absolutely amazing massage!! Terice is truly a gifted massage therapist and gives an amazing…read moremassage!! Truly a quality service for a great price. My Wife and I are regular customers. The package deal is the best. Regular 60 minute $60 (Package rate $45). 75 minute $70 (" $55) 90 minute $85 (" $70) https://www.facebook.com/Personal-Transformations-Massage-1501358180132382/

Terice is a talented massage therapist who has consistently treated me with her responsive and…read moreintuitive approach that addresses my body's needs and issues -- even the ones I'm not always consciously aware of! She is a consummate professional in every way, and her studio is beautiful, comfortable, and welcoming. Moreover, Terice is friendly, and her kindness and consideration saturate every interaction and aspect of the therapy. I couldn't recommend her more highly!

R & R is truly a hidden gem in Battle Creek. The salon is absolutely beautiful and the staff is top…read morenotch. They offer more services than ANY other salon that I have heard of in the Battle Creek area... this is the perfect place to have a complete spa day. As a bride-to-be, I can't wait to bring my wedding party here for some time to relax before the big day. I can't wait to spread the word about R & R with my guests at Rogers & Hollands Jewelers! Young or old, this spa has something for everyone!