Very nice, lots of high quality goods. My only complaint is that the whole store smells very…read morestrongly of some kind of holiday candle, to the point where my asthma was triggered. I can't imagine bringing my dog and her very sensitive nose in. However, they stock lots of (expensive) local products and organ foodstuff, and the staff were very kind and helpful

The employees are always great and our dogs love to go in and shop. Buying a new collar is fun…read morebecause our poodle likes to try things on!!! We highly recommend this store!!

They got us in quickly and did a great job! The people were extremely friendly and accommodating!read more

My son set up an appointment with Brenda P to have his beautiful longed hair cat trimmed around his…read morebutt and and get his nails clipped. They took 3 hrs! The cat was still damp and half his stomach got shaved and she trimmed his beautiful long hair ALL over! He was shedding more when he came home than he ever had. Charged him $92 for BS. Just absolutely ridiculous what businesses are charging people to do nowadays! I could have bathed him cut him and trimmed his nails for absolutely nothing and it would have been done right! I hate this world now!

Last Saturday they had a local dog shelter inside the store allowing them to help get these…read morecutie's adopted. 8 puppies were brought and 6 homes were found! Way to be a part of the local community. #secondchanceanimalshelterwatervalley

manager on duty wouldn't sell me a bearded dragon even th I was buying the set up I've been all…read moreacross the us trying to find one and finally found one I want and get told they won't sell it to me cause I don't have pictures of a set up she was a prick about it as well need to lay off the burgers

This is NOT a five star review but they always hide the bad reviews, if I could put zero stars I…read morewould. All my first fish tank I got from PetSmart passed from a sickness called the "fish ick" I came to petco to hopefully get a better result, and of course I was mistaken. All the fish are loaded in tanks full of 30 of them at a time and all the tanks are connected, fish ick is REAL and it killed all my fish, they do NOT care about their fish and sell them even though they have a literal disease. Do not buy fish from here. Or PetSmart Overall, do not buy fish from here go to a store that's meant just for fish.

I have been in the store a few times and everyone has always been very helpful and nice. If you…read morelove Reptiles like I do particularly snakes they have a nice selection. They also have supplies and food for other kinds of animals as well. I highly recommend! You will not find a better selection of exotic animals in the area.

I purchased a hamster from this store and during the third night of owning it, I had to watch it…read moreslowly die. The next morning when I was able to contact the store, I was informed that they neglected to give the baby hamsters medicine for wet tail, a completely treatable disease. Half of the litter died because they had gotten relaxed with their hamster care. I was able to receive a refund, but nothing can erase the trauma of having to watch the poor little thing suffer and slowly die for hours.

This is NOT a five star review but they always hide the bad reviews, if I could put zero stars I…read morewould. All the fish are on the back wall loaded in tanks full of 30 of them at a time and all the tanks are connected, fish ick is REAL and it killed all my fish, they do NOT care if their fish and sell them even though they have a literal disease. Do not buy fish from here. And the lady who sold me my fish was straight up rude to my dad and acted shocked when I said she was weird and rude. Overall, do not buy fish from here go to a store that's meant just for fish.

I have been taking my puppy to PetSmart for grooming since I got him. The groomers have never been…read morethe friendliest, but it's convenient to my work. The last visit they informed me that he does not like to get his nails clipped, but they never told me that they would no longer groom him. I tried to schedule a grooming online as I have done in the past, but I received a message to call the store to make an appointment. I called and was told that my account was inactive, and I was passed to another associate who informed me that they would no longer groom my pet. We did have a conversation on my last visit, but she did not state that he could not return. I will never go to this store for anything ever again. The grooming staff was pretty rude from the beginning and the groomers lack communication skills. I am not the first person this has happened to, a friend of mine told me the groomer made an executive decision not to groom her dog also.