I was a loyal client at BloGo for almost two years, consistently seeing the same lash artist,…read morereferring multiple friends, and spending thousands of dollars. That loyalty clearly meant nothing. After 5 weeks between appointments, which has never been an issue in the nearly two years I've been coming, I was suddenly told my scheduled 3 week fill had to be changed to a full set for an extra $80, or my appointment would be canceled. There was no warning at my last visit and no willingness to assess my lashes in person, as had always been done before. Most of their clients are college students who go home for Christmas break for four weeks, and expecting us I guess "not" to get lashes done during that time when the lashes clearly don't last that long! Does not makes sense. This was never a problem before, yet suddenly it became a reason to drop me as a client. Instead of working with a long-term customer, management decided we were "not the right fit." It honestly just feels like this decision was about charging more money, and that's all that matters to them now. Policies can change, but communication, consistency, and loyalty should matter. Unfortunately, they didn't here. I'll be taking my business elsewhere and so will the friends I referred.

Zero stars My most…read morerecent appointment at BloGo was on Dec. 12,2024 . I will never return. I do not recommend this salon to anyone. I have been going here for years, the 2 stylists I had been seeing are no longer here. I booked with shea. This was a huge mistake. The appointment started off bad, with shea being 15 minutes late. Shea ruined my hair, a month, almost 2 months, later and it is still damaged. I showed shea pictures of how the previous stylists (at BloGo) did my hair. Shea told me she could do it. Obviously, she could not. After 6 hours of Shea doing my hair, I had fried hair, along with two different shades, grey and orange. We agreed it would be all be one color, blonde. Shea also cut my hair. I said I wanted curtain bangs and layered hair. My haircut is choppy, uneven, and unblended. Joanna came over to the chair and instructed Shea how to fix my hair. My hair was not corrected, but made worse. After Shea spoke with the salon manger, Joanna, they told me I could come back ANYTIME I was next available to have it "fixed", free of charge. Once my hair was healed enough, I called BloGo to scheduled my "free" appointment to fix my hair. This was on 1/8/25. The receptionist spoke to Joanna, whom told her they could schedule me, however it would not be free. According to the receptionist, Joanna told her that because I I did not return two week after the initial appointment, it would not be free of charge. Not only was it right before Christmas and New Years, but my hair would not have been able to be touched at that time. I was not told this at the time of my appointment. Shea told me I could come at "anytime I was next available". I asked to speak to Misty, the owner, or Joanna. The receptionist said that they were both busy and would call me back later that day. I never received a call from either. Before this visit, I have never left a salon crying.I am beyond unsatisfied. As a loyal customer, I expected better.

I was contemplating on getting a wax but Ms.Ashley made it easy for me! she was nice and had a…read morefriendly presence plus she's a speed waxer. waxes are usually kind of expensive but her prices are affordable. She also has deals every once in a while which is amazing!

From the owner: Quality and affordable head to toe hair removal service.read more

Lindsay is amazing! I get my eyebrow and Brazilian waxes from her. She is the only person in…read moreTuscaloosa I will let touch my brows. She is extremely knowledgeable and makes you feel so comfortable. Highly recommend!

Lindsey was soooo good. I walked in and the vibes were so chill. There was some music playing and…read moresome incense burning. She was so funny and friendly and made you feel like a friend. I was going to another place, but I will definitely be coming back here instead!

I purchased skin care products from their website via the shop app. My credit card was charged and…read more10 days passed. 10 days later, I received a message from the shop app saying that the package was returned to sender. There was no phone number to call. I somehow managed to contact them via email. I received a message saying they have no idea what happened without providing any explanation or refunding the charge. I would not shop here. They sound like a fraud.

I started laser hair removal for relief from a skin condition and I have to give it to Shannon…read more(laser tech), she's been very helpful and understanding! From suggesting other laser machines to ensure my skin doesn't break out from the heat of the laser to making sure I have aloe to reapply at home. If you're a guy in Tuscaloosa thinking about laser hair removal, you should definitely make an appointment with Shannon! Had no issues after my first treatment and I'm already seeing results.

Scheduled their signature (most expensive) massage but only got the regular one which wasn't a…read moreproblem till I still got charged for the most expensive one and the front desk girl didn't know how to fix it and said the manger would call and fix it in the morning which never happened and they haven't returned my messages.

I would give zero stars if I could. I have been struggling with intense back pain, and after a back…read morescan revealed it was a muscle issue, the kind woman who did my scan highly recommended the masseuse Emily at Spa Belle La Vie. She claimed Emily's deep tissue massages had helped her immensely. I called to book an appointment, but the earliest available slot was over a week away at 11 AM. The Friday before my appointment, the spa called to reschedule because Emily was no longer available. Her next availability was a few days later at 12:45 PM on a Thursday. I agreed to the new appointment. I arrived early on the day of my rescheduled appointment, only to be met with disdainful looks from the six women lounging around the front desk, chatting amongst themselves. After an awkward wait, someone finally addressed me, saying someone would assist me shortly. Only one person seemed to be working at the desk. When I was eventually shown to the waiting room, I received no instructions about what would happen next or where to put my new client forms. When the masseuse came to get me, it was not Emily. I asked about Emily's whereabouts, only to be told she wasn't at work that day. Furious, I returned to the front desk, where the six women looked at me like I was crazy and said, "Oh, we will reschedule you." This was the second time I had been rescheduled, and I wasn't about to let them waste any more of my time. I walked out. This situation boils down to one of three issues: the front desk staff is incompetent, Emily is selectively choosing her clients and didn't want to work with me, or they don't want to service a Black woman. The waiting room was empty, so they clearly weren't busy. No wonder this spa has such poor reviews. I try to give businesses the benefit of the doubt, but this experience was beyond frustrating. Why would I trust them to reschedule me again only to be disappointed? I'm still dealing with back pain and am no closer to finding relief. If anyone knows of good spas in Tuscaloosa, please let me know.

Really lovely and unexpected visit. Needed a little grooming before a big interview. Jacqueline was…read morewonderful! Great experience. Very fairly priced. Will return in the future.

If I could give more stars I would. Miss Jacqueline is passionate about her field and her clients…read more She is a continuous learner, who is up to date on latest technology and products that have clinical evidence of positive results. I appreciate her dedication to be the best of the best. She also takes her time to actually look over your skin and talk about your concerns. I walked out of her office more educated on skin care routines and confident she was going to be able to help. After only 2 visits I saw a difference. I recommend her to everyone. If you're looking for an esthetician look no further, Miss Jacqueline is the one to see!

Wonderful massage that cured a lot of ailments. My feet cramped up completely because that's what…read morethey do and the therapist was very understanding. She massaged out all my bad areas and guess what! My feet haven't cramped since. I was worried about the loud base coming from the fitness studio next door. But one in the massage room couldn't hear anything. I will be back!!!

Top notch! Joy Miller is hands down one of the best in Alabama. Very professional. Definitely…read morerecommend!

loved my stylist Keyton, hair-cut with long layers , and it looked great. i could tell she was…read moretrying to make sure the ends were perfect. price was not too bad either. would recommend to a friend !

Meh. Just ok. I saw Katie for an all over color. I had some caramel highlights and wanted to go…read moredark brown like my natural hair color. She said she had to color it twice, once to a medium brown, and then another to go dark brown, doubling the cost ($120). The price was outrageous for a simple all over color. We went to the medium brown but it turned out more light brown. She also put a temporary color even though I said I wanted a permanent one. There's an additional $30 charge for blow dry. There are better salons where you won't feel so nickel-and-dimed.