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    Happy Face Foundation

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Happy Face Foundation

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    8 years ago

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    Lutheran Social Services of Nevada - Buffalo hiding behind desk

    Lutheran Social Services of Nevada

    (7 reviews)

    Bad place. On June 20, 2024 I went to the Cheyenne location…read moreto get some groceries. An extremely rude woman who goes by the name Spirit W. threatened and yelled at me. She yelled and said she can deny me food. I don't know what this Spirit W. girl was expecting me to say, but it appears she wanted me beg for the food, which I didn't do. There are surveillance cameras inside there and she was on camera. I believe Spirit is harassing other people that go there besides myself. Spirit falsely claimed she was employed as a social worker. She just bluntly lied. It's a felony to lie and claim you have a college degree and claim to be a social worker when she clearly does not. Spirit W. acts extremely uneducated. A true social worker has a college education in Social Sciences and have people skills. Spirit has no college education at all and her actions proves it. I believe Spirit also yelled at other customers and denied them food. Well, I have news for Spirit, No, she can't deny somebody food without cause. Lutheran social services would be cut off from all funding if their grantors were aware that Spirit was threatening people and denying them food. In fact, if Spirit has denies other people food and yelled at them the way she yelled at me, then she can get the entire Lutheran Social services sued on a class action lawsuit. Also, Spirit W. failed to give out the food. She said the potato chips and pop tarts are for people with kids. I informed her that adults also eat potato chips and pop tarts. But Spirit disagreed with me and refused to give any potato chips nor pop tarts. Spirit also failed to give vegetable chips stating they are for the senior citizens and they have to eat healthy so she won't give me any veggie chips. Once again I informed her that middle aged adults also eat healthy. But Spirit refused to give the veggie chips and other healthy items. Spirit failed to give ramen soup or other food stating the food is for the homeless because she has homeless people living on the side of the church and they come first. She also had about 100 cans of tomato sauce there, but she only gave me one can, and that was suppose to last a month. She refused to give sugar, and said she is only give the flour or sugar. Stating she only has 12 of each so she can can't give out even one sugar. I guess Spirit W. never heard of the concept of "First come first served". She had 12 large bags of sugar there, so she could have spared one. I informed her the sugar goes with the flour and we need both the sugar and the flour to bake a cake.. But Spirit disagreed and would not give out the sugar, so I picked the small 2 lb bag of flour. She also would not give out a box of cereal, even though there was maybe 50 boxes there. Spirit W. also refused to give out the milk. She said nobody gets milk at all. Even if they have a large family nobody gets milk. Spirit is hoarding the milk. Spirit also asked me what food I want out of the fridge and expected me to give her answers when I did not know what was in their fridge or what they had to offer. So I told her to pick it, so she gave me one small chicken and a butter and that was all. I got a total of maybe 10 items that was suppose to last me a month. Spirit W. simply did not want to give out the food. The three employees that worked there before Spirit were kind and gave out the food without any problems. They gave out 4 bags of food, when Spirit only gives out 10 items that fills a half of one bag. I also don't believe Spirit W. is her real name. She assumed the fake name Spirit W. from the location church name, Spirit faith lutheran west Cheyenne, hence, Spirit W, and her email is also SpiritW the same as the church. There are surveillance cameras inside the location, so the executive team can view the cameras and see how Spirit treats people. Spirit claims that she worked there many years, although she failed to tell me how long. I think that woman Spirit has mental issues and the executive team should look into her behavior toward customers. The other 3 employees before her were more professional. They didn't hoard the food. I don't believe Spirit worked there many years because she had no clue what she was doing. How can Spirit there that many years and get away with mentally abusing the customers for all those years? Maybe Spirit should have stayed at the Boulder Highway location because the Cheyenne location does not tolerate hateful fake social workers named Spirit. Maybe this denial of food screaming incident should be given to an attorney to start legal proceedings. Maybe Spirit should be sent back to the Boulder Highway location. The Cheyenne location customers will not tolerate Spirit W's abusive behavior. If Spirit continues to harass customers then she will get the company sued. I am keeping this here until it is resolved to my satisfaction. The company can start with an apology and retrain Spirit W. End.

    Great people and thank you for the awesome turkey !! Keep feeding the community! Love the happy…read morefriendly people.

    Happy Face Foundation - foodbanks - Updated May 2026

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