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    Services - Hanson & Ryan

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    Kronstat Financial Services Agency

    Kronstat Financial Services Agency

    (1 review)

    I purchased Auto and Home through David Kronstat NJ Insurance Broker #1295177 on 10/14/2021…read more I had cancelled one month later on 11/16/2021 (I know it's a bummer but things happen, right?) The same day, The owner/broker (David Kronstat, NJ Insurance Broker #1295177) called me on the phone and started SCREAMING at me. Yes, you read that right, he SCREAMED AT ME for cancelling the insurance. He accused me of "wasting his time" because he answered some emails and phone call on the weekend. Oh big deal! Not only that but he THREATENED me by yelling "BY LAW, I will send YOU an invoice for $125 per hour of my time spent on getting insurance". He ended the phone call with "DO NOT CALL ME AGAIN and HAVE A NICE LIFE!" This man is VERY UNPROFESSIONAL, RUDE AND NASTY. Who the hell does this man think he is!??! I had already spoken to another insurance agent and my lawyer, both of which told me to file a complaint with NJ Department of Banking and Insurance. I also filed a complaint with Nationwide Insurance (auto ins) and Phildelphia Contributionship (home ins) - Both companies with David Kronstat sells insurance for. Their staff was horrified by what happened, apologized, and had escalated this to upper management. Had he spoken nicely and professionally, I would have kept David's insurance and cancelled my old one. But he yelled and threatened me, so I saw his true colors and decided to cancel. The insurance companies that I have used in the past with Liberty Mutual, Geico, NJ Manufacturer's have always been professional. It took a few minutes to get a quote and they are opened after hours each day to service their customer. Do yourself a favor and go with NJ Manufacturers. They won't scream and threaten you if you decide to cancel.

    Hanson & Ryan - homeinsurance - Updated May 2026

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