As a first time patient, it was irritating right away to listen to loud laughing echoing in the room next door with no doors or walls to shut down the noise, sounded like a bar/party atmosphere, not a professional medical clinic. I was having a hard time concentrating filling out the medical forms. When I approached the front desk person about my concern, she blew me off , her response was pretty much, 'we believe in having a good time, this is the way we are'. I told her after this visit, I am not returning. She was cold and indifferent to my concern. By the time I was approached by a PT , I had a headache. I told the PT my concerns, and decided this is not the right place for me. I'm sure people come in there with all kinds of pain and would not want to listen to all that. It's sad that few people have the guts to confront them about it. read more