This place has very unusual payment practices:…read more 1. You have to have a valid credit card on file to be treated. And they ask you to sign an agreement allowing them to charge the card directly for any payment overdue for 60 days. If you have any dispute with them on the bill, good luck. They don't need your consent to charge you based on the agreement. 2. They refuse to delete your credit card info even if treatments are completed and paid for. I asked them if they could do so. They told me no. I walked away from this place after learning about the above practices. Now, after reading other reviews about their billing, I feel that I dodged a bullet.

As an avid tennis player, I was devastated by the severe plantar fasciitis pain in both of my feet…read more The pain had reached the point where I would have to stop playing the sport I love. From my very first visit, Dr. Metaxas carefully assessed my condition and recommended a custom shoe insert designed by his office. I honestly wasn't expecting such an immediate difference, but after wearing the inserts during an intense tennis match, I experienced virtually no foot pain. It was incredible! For the first time in a long while, I was able to focus on my game instead of every painful step. In addition, the entire staff was absolutely amazing. Everyone was warm, welcoming, and attentive, and they made me feel genuinely cared for from the moment I walked in. If you're struggling with foot pain, especially plantar fasciitis, I highly recommend Dr. Metaxas and the entire team. Thank you for giving me my active lifestyle back!

We Love Dr. Huang and grateful for his advice. My mom was seeing Dr. Pessari, but he's retired…read morethank goodness! Dr. Huang understands us more on a personal level. He didn't treat us like another patient. He took care of my mom like his own. I definitely will recommend this office. By the way the receptionist Vanessa is very professional and efficient at what she does.

I was faced with a very complex toenail issue which was causing me a lot of stress. I contacted his…read moreoffice. His office manager tried her best to come up with the best solutions to my issue. I met with Dr. Huang and he was very honest and gave his opinion. I appreciate him being honest for thats important when you work with any doctor. My experience was very positive with this office. Please disregard the negative reviews on this page! Feel they are not based on facts. And by the way if you have a billing issue they will handle it. They always respond to phone calls. They have a very competant office staff. Thank you

Dr. Nemes is great. I have recurring issues and the previous podiatrist I saw probably shouldn't be…read morepracticing in all honestly. Dr. Nemes listened to my history and also dealt with some of my concerns and worked around to make this a fast and painless visit. It's refreshing to have a medical professional who actually listens to me. Her staff are very nice and professional.

Dr. Nemes and her staff are super professional and wonderful to work with…read more In all my life, I have never had a doctor send me a thank you card with a hand-written message and some papers with tips printed out post-visit. Literally the only thing I get in the mail from doctors are bills!! Lol. Her staff is also welcoming and great to work with. They are also reliable, and I feel confident things will happen if they say they will. In the past, I've had front desk staff at different doctor offices tell me they'll call the insurance or fax the results to my primary care, and I have to call and make sure it gets done each time. The admin staff here are wonderful because they actually follow through. The visit itself was also superb. Dr. Nemes was friendly and really listened to all my questions and she answered thoughtfully. I never felt rushed or doubted like I do at some physician's visits. I feel good about the treatment plan and also understand what we are doing! I'm so glad to have found Dr. Nemes and glad to be in her care. I haven't felt that from a doctor in so long. I'm really grateful.

This review is long overdue! After a sudden onset of neck and shoulder pain, my sports medicine…read moredoctor referred me to physical therapy, and I am so incredibly glad I found West Bay Sports Medicine. Joey (Joseph Livelo) was my physical therapist, and he was absolutely amazing in guiding my healing journey. Beyond being highly knowledgeable, personable, and easy-going, Joey takes a wonderfully pragmatic approach to care. He designed a program with exercises that were easy for me to stick to, thoughtfully evolving the routine as I progressed to edge me closer to full recovery. I genuinely looked forward to our weekly sessions! It has now been four months since my last visit, and I still do a set of the exercises Joey gave me every single morning to maintain my physical well-being. Beyond the excellent care from Joey, every single person I interacted with at the West Bay Sports Medicine & Rehabilitation Center was super nice and welcoming. As an added bonus, the office has its own parking lot, making visits completely stress-free. If I ever need physical therapy again in the future, I would return to West Bay Sports Medicine in a heartbeat. I highly recommend them!

Had to cancel my first appointment as my husband needed agency surgery - it was no problem. Called…read morewhen he was out of the hospital and set up new appointments. Understanding about my need to learn exercises to take with me on our upcoming roadtrip. Have some now and will get further direction upon my return. I appreciate their patience with me and my high maintenance needs. Also their knowledge and agreement with diagnosis by watching how I walk and move my legs/hips.

Dr. Hughes is hands down the best sports medicine doctor I've ever worked with. Over the years he's…read morehelped me through multiple injuries -- from knee surgery to stem cell and platelet-rich plasma treatments -- always with precision, skill, and a clear focus on long-term recovery. He has an exceptional ability to pinpoint issues, explain treatment options in plain language, and tailor care for the best possible outcome. You always feel like you're in capable hands, whether it's a complex procedure or ongoing rehab. If you need a sports medicine specialist who combines top-tier expertise with genuine care for his patients, Dr. Hughes is the one you want in your corner.

This business is still threatening me. This is not okay at all - but folks please take note: this…read moreis really bad customer service. Just because someone tells their experience and it's not a glowing review doesn't mean you should get threatened and harassed now by the owner to remove reviews.

Thank you Grace and Emily for taking such good care of me. PTs with my insurance a…read moreIs hard to find and navigate. Thankfully located less than 5 miles from my house I can realistically show up twice a week. -- I was a interesting case- not your typical ortho rehab- rather damage to my femoral nerve vein. Grace's knowledge about anatomy has been profoundly healing for me. I am progressing weekly / and feeling more confident to walk. Can't wait until I can "run."

Amazing Grace, Gerrod and of course, Emily, were what made Burlingame Therapeutics the place I…read morewould go for PT help for various injuries. Really helped me with my torn meniscus injury. Would recommend BTA to anyone with injuries of this type! It was a fun experience, even with my injury. Good job, guys!

I've been seeing Dr. Chen for microneedling to treat acne scars (pitting, redness, and scarring…read moreleft over from hormonal and cystic acne). He used SkinPen microneedling to address my skin, and I've noticed fading scars along with a more glowy complexion and less redness. I'm loving the results so far!! The procedures were painless, and he was even able to inject PRF into my more deeply pitted scars for extra rejuvenation. Beyond the microneedling through DrMedSpa, he's also helped treat the stiffness and aching in my neck with trigger point injections and acupuncture. I felt so relaxed afterward, and I've been pain-free since the injections. You can tell he has thorough medical training and real expertise with needle technique. Dr. Chen was incredibly educational and genuinely listens to my concerns. The staff was wonderful and amazing too, making sure I was comfortable and well-prepared before every procedure. I'm already looking forward to my next microneedling treatment. Highly recommend this office!

Terrible experience. This clinic operates like a factory, treating patients like numbers rather…read morethan people. I arrived 30 minutes early for my first appointment, hoping they might accommodate me, but they were understandably busy. However, once my scheduled appointment time arrived, I was forced to wait an additional hour before being seen. During this 1.5-hour ordeal, I was shuffled between various rooms for no apparent reason, all while watching at least 15 other patients being cycled through to see the same doctor. Even worse, patients who arrived long after me were seen first. When I questioned the doctor about the delay, he offered a standard apology, claiming there was an "emergency." To make matters worse, the facility looks nothing like the pictures online. The actual clinic is flimsy, poorly maintained, and offers zero privacy--you can easily overhear other patients' confidential conversations. The entire operation feels like a money-driven hustle. Save your time and go elsewhere. Avoid this place at all cost!

Dr. Detch is a gifted surgeon. He recently replaced my right hip and I'm already walking and pain…read morefree after only 4 weeks and I'm in my 80's and no spring chicken. His staff is also extremely caring and attentive. I cannot thank Dr. Detch enough for the fantastic job he did on my hip. I recommend Dr. Detch for anyone who needs an orthopedic surgeon. I'm truly blessed to have found him.

Dr. Detch did a hip replacement on me about six years ago, he did an awesome job, I found him to be…read morea nice guy and he answered any questions I had about the surgery. I'm starting to have problems with my other hip and Dr. Detch will be the only Dr. that I will let do surgery on my hip