Do not use this shop if you want the work done in a timely manner and at a reasonable price! Scott had my 2004 Corvette for 19 months and was unable to resolve the requested problems - oil leak and air conditioner re-installation. Every time I called, Scott for when the work on the car would be done he always had an excuse. Usually, it was for a needed part to be delivered. This went on and on until finally, to have my car returned, I was charged $1746 for who knows what. The oil leak was not fixed and the air conditioner was not installed. Scott is a man with many excuses! Frank D. read more

How do I put this gently. Scott's work is decent at best, his prices are "pretty good" but has the worst attitude out of any mechanic I've ever encountered. He's unapproachable, and lies about the quotes he gives. He quoted me $218 over the phone for some service work and when I picked up the car he said $330+. I said "what happened to the $218 you quoted me" he said "I didnt tell you that". Mind you I literally wrote it down on a post it note. He then argued by saying "do you know how much this service is at a dealership?". He called me a liar and to top things off he literally called my car a "piece of sh*t". I was like "excuse me". He said its a piece of shit and will break down in the next 10-15k miles. Who the heck says that to a customer? Such an insult and the sad thing is he was reccomended by 2 people to go to him. Well this was the last time im going to scott for mid level work. The savings is not worth the insults. So Scott, if you're reading this (probably not because he's not smart enough to handle modern apps on a smart phone) you're a piece of sh*t, and you lost a really good customer. Your helper on the other hand is really nice, maybe you can learn something from him. read more

Usually don't write one star reviews often anymore but this place earned it. Took mom's Honda to get her air conditioning fixed but long story short, they didn't even replace anything. The air conditioning stopped working again a few weeks later so my friend who works at Honda Pasadena took a look at the car and said Hank's didn't even replace anything. Quite disappointed to get ripped off -- they probably assumed we didn't know anything. Wanted to come here because it's close to my house but I'll skip and take it further to my friend next time. I absolutely detest dishonest businesses - seems like honest work is getting harder and harder to come by. read more

Scott did an amazing job. I was leery at first, because I usually take my car to the dealership. I will only bring my car here for now on. He made me very comfortable. He explained what was going on with my car without making feel like a dumb woman. I trusted what he said I needed. I've referred others to him and they love him too. read more

I can no longer recommend Scott. I had a fuel leak coming off of the tank, you could see it dripping. It looked as though either the rail or return line was the culprit. Scott had my Jeep for 60 days and did nothing but leave the Jeep outside uncovered, he failed to use the cover I provided. He kept saying he was waiting for a fuel line that was back ordered. Had he actually done any investigating he would have found the leak was due to a cracked pump gasket. Due being uncovered, the sun faded the black seats to grey and the level of filth and dust all over the interior and in every crack was disgusting. It took me hours to clean. I dropped off the Jeep at a shop closer to home and 4 hoses and a pump gasket were changed in less than a day. read more

I continue to highly recommend Hank's Auto in Lomita to everyone I know. Scott and his team are professional, honest, timely, and provide quality service. After several years of going to Hank's, my adult sons also continue to bring their cars to Hank's when needed! read more

Excellent, reliable, very honest, professional service and reasonable prices. Owner Scott Cho is an awesome, customer-service gentleman who was waiting for us when our car was towed there today. I would HIGHLY recommend Hanks Auto Repair in Lomita for all auto repairs. It will always be our go to business for all mechanical work. Robert and Joan Reinhart read more

I am visiting from out of town. Costco referred me to Hanks. I went in on Friday at 10 am for a brake check , they took me right in , and said my brakes are good at 70%., they even checked my tires air pressure , and I was out in 20 minutes; and didn't even charge me . This business is legit , honest, friendly , efficient, and trustworthy. I was so impressed , I will be saving any repairs I need for Hanks when I am visiting . It's like a breath of fresh air. I always dreaded going in to a repair shop. Not this time . Highly recommended read more

Best service and prices around Thank you Scott! P.S. there is a great Mexican place across the street if you're hungry and need a place to wait read more

Thanks Scott for taking care of our cars! We've been going to him for the past few years.

Very honest. I went in to get brakes because the Honda dealer told me I needed them. Hank's told me that I didn't need them and to come back in six months. I did. He took care of me with great care. My only complaint is that he is very busy. But of course that's good for him. read more

Scott of Hank's auto service was fantastic! I can't recommend his shop enough. Scott is honest, a very skilled mechanic and he's very affordable. I brought my truck in the morning and got a call at noon letting me know my truck is ready for pick up. It wasn't an all day ordeal like I'm used to at the dealership. Thanks Scott for your great work! I'll be back when my truck need service. read more

Pricing is fair. Top notch repair, owner (Scott). Goes out of his way to find best price for parts for repair. Been going there for 10 years with our Prius, minivan, Element, BMW, and Benz and we've never had any problems. read more

Since I moved to the area 3 years ago I've been taking my car to Scott, the owner of Hank's Auto and have always found him to be trustworthy, knowledgeable, honest and fair. I won't take my car anywhere else for service. I always feel like my car is well taken care of and never feel like I'm trying to be upsold on unnecessary extras. Hank's Auto is a terrific local business that everyone in the area is lucky to have around. HIGHLY RECOMMEND! read more

For about ten years now Scott has been taking care of my company trucks. He manages our fleet services, takes care of our personal vehicles and I have a dozen or more friends I've referred to him. Always a positive experience. Honest, fair, capable and accommodating. Early on I towed my truck with a failed transmission to him and he figured out the power train on my Lincoln had a longer warranty then I thought. He sent me to the dealer and saved me about $5000 that I wouldn't have known any better. read more

I took my 2011 Chevy impalla into Hanks auto which had a big oil leak in it, they took care of it by the end of the day he's very busy here so be patient highly recommend them read more

Scott and his team are outright awesome. They manage my fleet of 25 trucks and all of my personal cars. He is fast compared to anyone else I've worked with and very up front about work needed, not needed and preventative maintenance. I recommend him above all other repair shops in the area.d read more

If you look up my past reviews of various businesses you will see one in there for Hank's Auto (dated 11/6/2014). I gave it 5 stars back then after my first few experiences with Scott (owner of Hank's?). I took my truck in a few other times after that with no complaints. HOWEVER, either he has begun to take existing customers for granted, or he has completely lost interest in his work, or both. Here's my distressing experience: I was planning a ski trip to Mammoth and I wanted my old, yet still-lovable 1990 4Runner to be in excellent mechanical shape for the 6-hour drive. So, I planned way ahead and brought the truck to Hank's ONE MONTH before my trip to allow for any hurdles, as well as time to order parts if needed. When I dropped the truck off I handed Scott a detailed list (see attached pic; it is exactly what I handed him) of what I'd like for him to look at and fix/replace if necessary. You'll see at the top of the list that I emphasized/prioritized the order of urgency. Given my history with Scott, I didn't ask for an estimate or anything. My mistake. I thought we had a trustworthy relationship at that point, and I also thought giving him the detailed list would save him the trouble of narrowing things down, but I did ask him to let me know the cost of any repairs BEFORE he did any work so that I could make the decision as to whether or not to have it fixed at all. He agreed. One week later, after hearing nothing from him I called to check in. As usual he seemed frazzled, hurried and abrupt/impatient on the phone stating that he is working on getting the heater blower working again. Since this is #4 on the list, I thought it was safe to assume that he had already inspected and/or fixed my steering issues, which is #1 on the list, in ALL CAPS no less. So, with that thought in mind I asked him what the total was at this point, and it was at roughly $240.00. Not bad for the first 4 on the list, right? Well, fast forward to 1 week later (2 weeks now that he's had my 4Runner) and I checked in again. It turns out that he had not even inspected the steering yet (again, #1 on the list!)! I was running out of time before my trip so I scrambled to order parts myself (something that a mechanic that you are paying usually should do, no?) for the steering, and I brought the parts to him when they arrived. This neglect on his part left him only a few days to install the parts before my trip This was the whole reason I brought the truck in one month prior to my trip, AND why steering was priority number one; to order parts if necessary so there's time before my trip for him to order and install them, yet he waited till time was almost up for this...#1 on the list! This experience gets even worse... Remember when I asked him to keep me posted on pricing for repairs? Well he didn't, and when I went to finally pick up my 4Runner Scott handed me a bill for almost $2000!!! This is on top of the money I had already spent on parts that he "couldn't find", yet it took me only 10 minutes on my computer to find & order these parts. That's where my "lost interest in his work" theory comes into play. I have attached a picture of the bill from Hank's; I had to redact some personal info, no offense :-), but you'll still see my first name on the top left for verification that this is all too real. While we're on the subject of the bill, you'll see a few highlighted portions. One says "Not a good idea for a long trip to Mammoth." What!? That was the SOLE purpose of bringing my truck in from the get-go! To MAKE it ready! It's even on the list! You'll also see "hoses need replacing." Why didn't he replace them?! I really wish he had replaced the hoses because within one hour of driving to Mammoth my 4Runner EXPLODED with coolant and I had to have the truck towed back to my friend's place in Redondo Beach, and we all rode to Mammoth in his car. At least we made it to Mammoth, no thanks to Hank's and $2000 (and a few gray hairs) later. When I returned from Mammoth I inspected my truck and found the culprit that caused it to explode. Wouldn't you know it, it was a hose; A hose that he should have replaced per his own suggestion. It literally cost me $2.49 for a hose at Oreilly's auto parts and 5 minutes for me to replace the hose! He had my truck for a MONTH! Ridiculous. It takes a tremendous amount of disappointment for me to write a negative review about a business, but as you can infer from my experience, this was somewhat of an "over the top" series of disappointments and second/third chances. I therefore felt a sense of duty to perhaps spare others (you) the mental anguish that I experienced due to Scott's (Hank's) overall lack of service, commitment, and know-how when it came to my old, basic and therefore easy-to-work-on 4Runner. Due to the latter, I will be doing the work myself at this point so that I don't have to go through this again. read more

Hank's Auto Service - Receipt - Auto Repair Near Me - Lomita, California

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Great, honest and affordable. Can work on any car, finds the most effective and economic solution.

It's always said that its hard to find a mechanic that you can trust. Well this is your place where you can go and trust the mechanics. The work is done with an old school work ethic. Meaning, they are going to get the job done and more. I've recommended this place to so many family members and friends and Scott and his team have been their mechanics they trust and so should you. As long as they are there I will trust them with any of my cars that I come across over the years to come. Thank you for being the Mechanics I Trust. read more

After breaking down on the 110 freeway and having no where to go, I had my car towed here to Scott. He's just a real genuine person. He went way out of his way to help me and give me his honest advice. I can't recommend this shop enough. They know what they're doing and they will treat you fair. Thank you Scott for helping. I really mean it. read more

Scott is very knowledgeable and always takes great care of my mom's vehicles for a reasonable price.

Best place I've ever been too. Going here since 2012 they are honest with you and will let you know what you need to do. Highly recommended. They are always busy so make sure you call first. read more

New in town from the OC and needed a Mechanic for my Ford Edge. After looking over the reviews I decided to give Hanks a try. When you read the words "Honest and Fair" that is, unfortunately in my experience something most people do not have. Scott was great! I went over my issues and he called me a few hours later, Let me know what the problems were and gave a fair price to fix. He went out of his way to get parts and have it back to me the same day. What was very nice was that Scott is very busy and when I picked up the car he took a few minutes to talk to me. That really lets me know the character of a Right and Just man. I have found my new go to place and will take all my families cars over to Hanks from this point forward. Way to go Scott! read more

Horrible service I walked in to get my hood open because I felt like it was stuck and the lever wouldn't open at all so he takes a look mind you he's not the nicest person immediately I didn't even get the guys name he has like a white and blue stripped shirt and was always on the phone anyways he checks the lever and says it's broken and needs to repaired for $140 dollars!!! I call the good ole' Lightfoots garage the next block over and they open the hood and close it and it worked fine!!! These guys tried taking money from me totally not coming back here and surprised to see all the 5 star reviews well there's always a first. read more

I went here based on Yelp reviews and a friends recommendation over two years ago. He now works on all 5 cars we have. Scott is very fair and honest. Highly recommend read more

I originally tried Hank's Auto based on Yelp reviews. Now Scott is my GO TO mechanic. Finally, a honest mechanic (important), who does correct diagnosis (important), AND who does not charge dealer prices + doesn't try to get you to fix every little thing they can find! Straightforward, no frill, not much parking - so what! HIGHLY RECOMMENDED !!!!!!!! read more

Scott is the best in the business!!! My family has been going here for years and he never lets us down! Would recommend him to ANYONE!

Scott and Eddie are great guys and great mechanics. many years ago i brought my wife's car in . he fixed it at a fair price and the same day. i now bring him 22 cars and trucks. i refer him to anyone i know that needs a good mechanic. i just wish he would sell me some of those old cars he has sitting in the back. read more

Scott has worked on my cars for years. His standards are off the charts. He does amazing work and is more than reasonably priced. He is brutally honest and kind. You will never get taken advantage of at Hank's. I can't say enough nice things. A quality establishment and quality owner. Please support this business, you'll be pleased you did! read more

Scott, the owner of Hank's Auto, is honest & reliable. Its not a fancy place but you'll get honest advice & service. Because its a small place, call and make an appt. Probably a good idea to leave and come back when yr service is complete. read more

Scott is the Best Mechanic around the South Bay. If you're looking for a Great Mechanic, Go see Scott. I don't trust anyone but him to work on my cars. Trust me I've been to a lot of them over the years and Scott is the best. read more

Scott was quick and to the point of what we needed. No b.s. no overcharges. He had our car fixed in an hour and a half. Great job

Check engine light came on and I called the dealer. They gave me an appointment 6 days away. Called Hank's and they took my car in the next morning. Excellent work, fair price, and polite, professional help. Good-by dealer; Hello Hank's! read more

I've been bringing our cars to Hank's for over 10 years. Always great service at a fair price. Scott is a wizard at diagnosing problems, and with four older cars in the family, it really has been a blessing having a mechanic that we trust. I think that trust is really the most important thing in my recommendation. We trust Hank's Auto to treat us squarely, not rip us off, and keep our cars in good running order. We have recommended Hank's to friends and do the same now for yelpers in the South Bay. read more

A friend of mine recently told me about this shop and raved about the owner, Scott. When another friend's car broke down yesterday and asked me for a good shop, I recommended Scott. My friend was sooo happy with Scott's knowledge, helpfulness and honesty! I will definitely be referring others to Scott!!! read more

Very honest and hard working local mechanic. The clutch on my car kept sticking to the ground and I brought it to the shop as soon as they opened. The mechanic looked at the car right away and topped off the fluid which helped the clutch to pop back up. He did this at no charge. He also helped me with promptly faxing over the estimate for my work car. read more

This was kind of a surreal experience considering how auto repairs are now. I was not to happy with my previous mechanic. The check engine light came on in my daughter's car. Our previous mechanic told me that the problem was one or more of 4 sensors. A critter had chewed through some wires. He told me I needed to replace all 4 sensors and the parts alone would be abut $400 and then labor I had someone else diagnose the car and two of the sensors were showing as not working and they told me which sensors they were. I have always heard good things about Hank's so I took the car there. One of the sensors was bad and had to be replaced. Now this is what is crazy in this day and age..... they repaired the wire for the other sensor instead of replacing the entire thing. It works perfectly and only cost $25.00. Wow, a mechanic that that didn't screw me over when he easily could have. The car passed smog and we are very happy. I spent $165.00 when it would have been at least $500 with our previous mechanic. read more

We take our whole fleet of trucks to Hank's for any maintenance and repairs that we need. They have great customer service. They always explain the work being done. Always gets our vehicles back on the road as quickly as possible. Highly recommended! read more

New in town, Came from OC and have a Ford Edge. Read the reviews for Hank's (all of which were very positive) so I decided to give him a try. Many reviews say They are honest and fair with pricing. I have to say that Scott is a very nice gentleman. I was very Impressed with the service and pricing. Very fair and complete. Scott found all the issues I pointed out, Called and let me know what he needed to do and gave me a fair price to fix(no gouging here). He went out of his way to get the parts and had my Edge back to me in a very timely manner. When I picked up Scott and I talked for a little bit. I know he is a very busy guy but the fact that he had time to go over and chat says quite a bit about his character. Hard to find people these days that are Honest, Right and just in their ways. Thank the Lord for people like him. Needless to say he will now be my go to Mechanic as well as for my family and friends. Thank you Scott, Thank you for your fantastic employees, i'm sure i will get to meet them in times to come. If you have auto issues please do not hesitate to call Scott at Hanks! You will not be disappointed! Keep up the great work! read more