Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

His is very supportive and helped me a lot during my tenancy. I think he's a trustworthy person.read more

Nicki has helped purchase multiple properties within our extended family. She is super friendly,…read morestraightforward and an excellent guide for your real estate transactions. Nicki turned out to be super lucky for us as we ended up purchasing the first house we bid. She was super patient, never pressured us in anyway and gave her honest feedback. Her timely advice to us about purchase vs sale and timing worked in our favor. She is always there to answer questions any time of day. Nicki is an excellent resource on san jose neighborhoods and she knows a lot about specific sub areas and their characteristics. She would even knock doors and talk to neighbors to get a sense of the community around. With Nicki, you will honestly feel she is giving you her 100%. We are so grateful to Nicki and her team for helping us purchase our beautiful house.

NICKI is the BEST!!! So many great attributes, she deserves 10 stars. She is professional,…read moreknowledgeable, and high-energy. She was responsive to our needs and actively pursued our best interests. Listing our condo in a crowded market, she knew how to expertly navigate the situation. Nicki personally showcased our unique features that buyers may overlook. She was hands-on and kept us up to date. Even though our condo was lower priced than her more expensive listings, we never felt like she short-changed her service in any way. On a personal level, she is very friendly, patient, and understanding. We even shared a few laughs along the way. Selling our condo was complicated, we are so grateful that Nicki was there to make it happen. Her team was efficient and effective in delivering results. She runs a tight ship. We would hire Nicki again in a heartbeat.

Thuy Do is THE realtor! She is the only one you need when either buying or selling a home. You do…read morenot need to look any further if you're looking for a realtor. Contact Thuy ASAP! She goes above and beyond for all her clients. She is a lovely human being and so sweet. She is also straight to the point and will tell you as it is. This is the type of realtor you need when you're buying/selling, especially in the Bay Area. Thuy is an expert in her field and knows all the ins and outs. She will make your homeowner dreams come true with her negotiation skills. Extremely quick, responsive, and there for you 24/7. Thuy helped me purchase a home and is currently helping me sell my current home. She gets things done. Highly recommend her!

Thuy DO is excellent realtor. We needed help selling my father's house, and we knew it needed…read morerepairs and upgrades. Thuy had her contractor handle all necessary work and even arranged the property inspections. She truly does everything for you. We sold the house above asking price, and if you look online, you'll see that many others have the same great experience with her. Kim Brookshaw.

Dale and Helen are truly in a league of their own. They are two of the hardest-working individuals…read morewe've ever worked with, and they pulled off a sale that most thought couldn't happen. They hosted open houses every week while the property was on the market, carried and staged furniture themselves, and always stayed in constant communication with us. When repairs came up during the listing, Dale and Helen took care of them right away. Their dedication and hands-on approach were absolutely key to making this sale happen -- especially during one of the toughest times to sell as a homeowner. These two are pure magic. If you need your property sold quickly, efficiently, and for top dollar, we 100% recommend them. My wife and I have bought and sold several properties, and without a doubt, Dale and Helen stand out by leaps and bounds above the rest.

I recently met with Dale Warfel to discuss a potential listing in Sunnyvale, and I was immediately…read moreimpressed. Dale is a Bay Area native with a deep understanding of the local market, and it shows in the way he approaches real estate. What stood out most to me was how attentive, honest, and caring he is. He really takes the time to listen, explain options clearly, and provide thoughtful advice. There's no fluff or salesy pressure. just straight, genuine guidance from someone who clearly knows his stuff and truly wants the best outcome for his clients. If you're selling a home, I would absolutely recommend Dale, he's the kind of agent who will work tirelessly to get you the best result. And if you're buying, I'd honestly hope he's the listing agent, because you'll know you're getting straightforward communication and professionalism. Dale is the kind of realtor you can trust, and in this market, that's priceless.

Zaid Hanna and his team were wonderful from the start of the sales process to final closing of our…read morehome. Zaid's foresight and market analytics were invaluable! We couldn't have sold our home without his team.

If you are looking to buy a home in South San Jose--specifically in Almaden Valley, Cambrian Park,…read moreor Los Gatos--Zaid Hanna is the agent you want in your corner. His deep-rooted knowledge of these specific communities is truly unparalleled. What sets Zaid apart is his incredible sensitivity to numbers. His property value estimations and bidding accuracy are spot on, ensuring we remained highly competitive without overpaying. He doesn't believe in a "one-size-fits-all" approach; instead, he crafts personalized tactical plans specifically tailored to his client's unique financial situation and goals. Most importantly, Zaid is a true professional who never pushes his clients. He was incredibly patient throughout the entire process and never pressured us into making a decision. He prioritized our family's best interests and comfort level above all else. For anyone seeking a strategic, data-driven agent who respects your pace and provides expert guidance, I cannot recommend Zaid Hanna highly enough!

Arlene went above and beyond for us throughout our home buying journey, from preparing a detailed…read morereal estate report on the area we were interested in to ensuring we had a seamless closing & move-in. Her can-do attitude and problem solving skills were especially appreciated because we had our hands full with an active toddler and expecting a second kid. If you want a realtor who gets things done and is lovely to work with, look not further.

My husband and I used Arlene as our agent when purchasing our first home earlier this year and have…read morefound that it's hard to describe just how wonderful she is. Close friends of ours used her to buy their home and they loved working with her so much we knew we had to go with Arlene when it was time for us to buy. As first time home buyers, navigating the process seemed intimidating but Arlene made it as simple as possible. She knows the area extremely well and quickly picked up on the details and small things that we were looking for in a home that can sometimes be hard to describe. She made sure to familiarize us to all of the paperwork and forms that go into the house buying process well before we were putting an offer in so we would be prepared to move quickly in a competitive market. Not only did Arlene help us navigate an extremely stressful market with ease but she went above and beyond in her customer service. We truly felt like she put our needs and desires first and was not looking to get us to buy the first house that we saw just so she could make her commission. Although we have no plans of leaving the Bay or selling our home I seriously hope I get to work with Arlene again because she is the complete package and everything you could ask for in an agent.

As a first-time homebuyer, Valerie made every step feel seamless and easy. From finding homes that…read morefit my needs and wants, walking through countless open houses with me, assisting in crafting the best offer, to the day I had the keys in hand, she was there every step of the way. Her expertise in homes in general--especially in the Bay Area--was always impressive and thorough, reflecting her veteran status in the industry. It truly feels like she knows all the Bay Area neighborhoods like the back of her hand. Her connections to experts in the home improvement and renovation industries were invaluable, helping with both evaluating properties and improving my home post-move-in. Valerie also assisted with the sale of our property, which went better than we could have ever imagined. With beautiful staging and a masterclass in negotiation, she secured an amazing, clean offer just days after our home hit the market--before the open house weekend even began. Real estate in the Bay Area can be intimidating, especially for someone who has just moved here. Valerie took the fear and uncertainty out of the process and replaced it with pure excitement and anticipation of living in our forever home.

Valerie was able to guide me through the homebuying process with grace and precision. She is up to…read moredate on market conditions and provides insightful recommendations based on my current situation and budget. She converses with clients and other realtors skillfully. I would not have gotten my first home so quickly without her expertise.

Holly was an excellent agent, partnering closely on everything from carefully timing the sale, to…read morepre-work, to organization of staging and coordination with our estate salesperson. She was cognizant of minimizing the amount of hands on time needed from us and was highly responsive via text. She was able to make our international move super smooth, understands the Willow Glen market well and got us top dollar for our home sale. 10/10 would use her again.

Highly recommend Holly as a Real Estate professional. She recently helped us with the sale of a…read morehome in Willow Glen where she is considered the "Local Favorite". From start to finish, she had a plan and made the entire process easy and stress free. She was always available for any questions we had along the process and was vey knowledgeable. She went above and beyond on service as we live out of the area and couldn't always be there to meet painters, landscapers, inspectors etc. She was a delight to work with and helped us with a quick, successful sale. Thank you, Holly!

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

We never thought we could get the dream home after seeing the massive traffic at the open house,…read morebut Yao Li made the impossible happen! She is incredibly knowledgeable, strategic, and resourceful, navigating this competitive market with expertise. Her support didn't stop at closing--the unexpected and valuable after-sale service (including offering resources & connections to help fix small issues) truly sets her apart. We are immensely grateful and feel lucky to have had her as our agent.

I HIGHLY recommend working Antonio! I had a wild ride to get my loan closed on time as I was…read moretraveling. Antonio was able to close my loan on time before I left for my second vacation. I am so grateful that he was my loan office and will revisit him whenever I decide to refi.

We attempted a home refinance with Loan Factory and worked with Arton Chau as our loan officer and…read moreAnder David Herrera as our processor. Our refi did have some unique circumstances given I was on maternity leave at the time and I wanted to give some grace for that, but the issues we had went far beyond a complicated refi. Additionally, when we decided to go with another company, the process was so smooth that it proved the situation never should have been viewed as that complicated to begin with. The main issues were: 1) Information would be asked for, we would provide that information, nothing would happen, we would ask questions then they would share they needed information that we had already provided that was right there in the same email thread. 2) The information they claimed to need from my employer kept escalating. They asked for a letter verifying I was still employed despite being on leave, my employer provided it, nothing happened, we checked on progress and they said we needed more. They asked to speak with my manager to simply confirm my employment, they didn't contact her for over a week, then they asked HR type questions she couldn't possibly answer. Then they claimed they just needed HR to confirm verbally that they had issued the letter, then they finally talked to HR and asked a bunch more questions. It was bizarre and honestly, my employer was apologizing to me by the end of it while I was apologizing to them. 3) They didn't care about official loan deadlines, because it seemed to be their plan to keep asking for extensions. We initiated everything on 9/8 and as of 10/17, past the 30 day mark, they were still "gathering information." Working with the company we ended up going with, we started with them on 10/21 and everything was completely wrapped up by 11/14. 4) When working with other loan officers I've had experience with, they will do things periodically on weekends or in the evenings as necessary to hit deadlines. This team seemed to never work weekends and at one point Ander went MIA for over a week of the process and was supposedly on vacation with no back-up. This wouldn't be a big deal if it were a longer process, but over a week out of 30 days is pretty extreme. From what I can tell, these people just aren't that skilled. They clearly have a big company and Factory is an apt name for it as I think they just get as much business as they can get, turn and burn, and don't really care about the service they are providing.