Okay so while I waffled between four and five stars for this travel stop, I had to land on five…read morebecause, and hear me out, THEY HAVE BIDETS. I can't express how funny this is to me, and how it charmed to no end. Let me set the stage. I arrived here because my four year old really needed a toilet break on our drive to central Kansas and this was the next one on our route. When I checked in I was really surprised to see the great reviews, as in my experience, even the best of travel stops have really mixed reviews based on all kinds of experiences. That being said, we made a beeline for the restroom. Once inside I was surprised to find a really fancy bidet attached to the toilet, along with detailed instructions on how to use it pasted to the wall. My daughter was very confused but used the toilet anyways, despite it being set to a warmed seat setting (which also made me laugh) "why is it so hot?" was a question she asked me. At any rate, once she was done in the restroom we explored the rest of the travel center and it's pretty basic except for the fact that they also sell the bidets and have a display for them in the middle of the store, which also I found to be entertaining. Overall, would I return? Yes. It's a unique and clean stop in Kansas and honestly worth it if just for experiencing something different.

A bidet in a truck stop?! That's a first. In addition to that, the bathroom was super clean. Isn't…read morethat the most important thing about a road trip stop anyways? Maybe throw in a restaurant... check. They got that attached too. A & W just so happens to be one of my favorite fast food restaurants, so they instantly got five stars from me. They have a variety of items, from clothes to blankets. The car wash advertisement stated that they offer $.15 off per gallon of gasoline with the car wash purchase. Continuing with the super clean theme, they were even pressure washing around the pumps. Clean pavement too?! What's there to complain about?

Service is always great and staff is always friendly. Good prices and good food when it comes to…read moresnack time.

Store was clean, organized, easy to find what you're looking for. Bathrooms are clean staff is…read morefriendly. Kristy went above and beyond to help me out tonight. After a long day I only stopped for one item. Kristy made sure that I left with what I wanted. I rarely stop at this particular convenience store but I am so happy I did tonight. It's too bad companies don't give their outstanding employees a bonus or a gift card or a raise or something when they provide exceptional service. After the service I received today I think I'm about to become a regular. Management, if you are reading, give that woman a raise

Very clean, great coffee, nice people...... even at 9:45 on Friday night. No problem with dogs…read more..... stopped in for bathroom, coffee and turkey sandwich for our Australian Shepard..... really clean and nice people!

ordered a pizza, looked good until we realized it wasnt cut. had to cut it w a kitchen knife. Sofia…read morecant cut a pizza to save her life

I would like to thank you Bob B. He was a great salesman. He was helpful, answered all my question…read moreand was willing to go above and beyond his duty. Anyone looking to buy a car, I would definitely recommend working with him. Thank you again Bob B.

I would like to express my gratitude for Mark K. and his quality customer service; he's a very…read morecordial and easy-going person. I would definitely recommend this dealership! Thanks again, Mark K.

Helpful on short notice, skilled staff. I'd call Homestead Tow Service again for a tow.read more

Answered the phone extremely fast and when asked the location of the pickup they were quick to…read moredispatch a driver to my location and got my vehicle back safe and sound.

It seems like many of the positive reviews for this place may be from people who simply let their…read moreinsurance handle everything and did not have to deal with the communication process directly. Based on my experience, I would strongly recommend doing more research on other review sites before trusting the overall rating. Their rating on Yelp is much lower, around 1.8 stars, which makes the higher rating elsewhere feel misleading. I contacted them multiple times trying to get an estimated price and understand the process. I was told to send my VIN to a phone number, which I did. I also sent pictures of the damage and videos so they could see the condition of the vehicle. After sending everything they asked for, I never received a proper response. I had to call again, and the next person who answered seemed confused and had no idea what I was talking about. It felt like my situation was brushed off, and there was little to no communication between the staff. I originally called on Thursday and Friday, but because of their attitude and poor communication, I decided to check with a different body shop first. That is why I waited until Wednesday before moving forward. In the end, I still decided to go with them, which turned out to be a terrible decision. Eventually, I was told to tow the vehicle in, so I did. Even after that, I still had to keep calling to figure out what was going on because they were not clearly communicating with me. Throughout the process, I felt like I was being spoken to in a condescending and disrespectful tone, as if I did not understand anything about the situation. I was especially patient with Chris, but the way the situation was handled was very frustrating. He made it seem like the car not starting was a major issue, when the only reason it would not start was because the battery was dead. A dead battery can usually be handled by jumping the car or using temporary power to scan the codes with a code reader, especially for basic inspection purposes. What bothered me even more is that it did not seem like they went through the proper process to inspect the car before giving me an estimate. Chris stated that he did not start the car or check the codes, yet the estimate and comments were being made as if they had fully evaluated the vehicle. In my opinion, that feels like a rushed and careless way to handle the situation. If you are going to give an estimate, especially after I sent the VIN, photos, videos, and paid to tow the vehicle in, then the vehicle should actually be checked properly instead of making assumptions or giving a half-done estimate. What made the experience even worse was that I was the customer who had every reason to be frustrated, but somehow Chris was the one acting frustrated with me. Instead of being understanding or professional, Chris acted annoyed and impatient, as if I was the inconvenience. Later, while I was still trying to get an estimated price, Chris became angry and complained that the car did not start because of the dead battery and had "too many custom parts." That was not accurate. The vehicle is almost all factory parts, other than the bumper and fog lights. At that point, he decided the vehicle was too much for them to handle. I had to then tow the vehicle to a different body shop to get it checked out, and the other shop told me the damages were extremely minor. That made this experience feel even worse because this shop made the situation seem much more complicated/expensive than it actually was. Because of this, I wasted over $85 getting the car towed there, only to deal with condescending attitudes and unprofessional behavior. Losing patience with a customer multiple times is not acceptable, especially from someone working at the front and representing the business. During the entire process, I kept trying to communicate and ask what they needed and what I should do, but the tone I received made it clear that my calls were being treated as an annoyance. In my opinion, this was extremely unprofessional, rude, and made me feel uncomfortable.

They were rude. Kept laughing and made fun of me. Terrible service. Wasted my time. Don't ever come…read morehere.

The employees at A &M are amazing. They directed us in to their shop when our car over heated and…read morewere super responsive when we arrived. Identified my issue and fixed my car that day. Very reasonable and friendly. I could not recommend them more highly.