I called Plumbing Solutions and a technician came out on November 4, 2025. I told him of the…read moreproblems and the recent septic clean. He proceeded to snake the main line from the Outside drain pipe located one foot from the back of the house. When he was done he showed me the water flowing thru the drain. I paid him by check in the amount of $389.
About a week later, the same problems started again. Water and sludge backing up into the shower, toilets not flushing and a terrible odor.
I called Plumbing Solutions and they sent the same technician out on November 18, 2025. He did not not any work to remedy the problem, but proceeded to explain that A) there was too much water being used at once in the house, B) people are using flushable wipes, and C) the pipes are too small to handle the amount of water and waste. He again showed me the water flowing thru the main water pipe. He did not inspect the inside pipes nor offer any other solution.
On November 21, again the same problems arose, I called Plumbing Solutions and was informed by the owner, Dave that if the technician comes out again it would be another $389. charge. He stated that only one follow-up call is allowed per incident. I argued that the problem hasn't been fixed and he advertises Guaranteed work. He dismissed me and stated again that there would be another charge. I declined to pay and he did not send a technician.
On November 22, 2025, I purchased a 50 foot long plumbing snake for $54. from Lowes and snaked the main line from the outside drain pipe to the septic tank, hitting resistance at 45 feet and then was able to clear and snake the remaining 5 feet.
Since then, there has been no plumbing problems at all. The water in all house drains runs smoothly and all toilets flush without clogging.
The owner refuses to refund my money even though he advertises a guaranty and warranty for 30 of his work.
