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    Hands-On-Care

    4.2 (11 reviews)
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    Updated 3 months ago

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    Review Highlights - Hands-On-Care

    If I had begun with her and Hands-On-Care after my first surgery, I can guarantee I wouldn't have needed a second.

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    Stonebrook Health & Rehabilitation

    Stonebrook Health & Rehabilitation

    3.6(110 reviews)
    1.3 miCambrian Park

    I was admitted twice. Once for total knee replacement recovery. The second time for brain surgery…read morerecovery. 2012 and 2016.

    if I could give 0 stars. My family's experience at Stonebrook Health and Rehabilitation Center has…read morebeen extremely disappointing and concerning. This is not a five star facity Upon admission, we were informed that my mother had a contagious infection and should be placed in a private room due to infection-control concerns. Despite this, she was initially placed in a room with another resident. This raised serious concerns about the safety and well-being of both patients and whether proper precautions were being followed. The quality of daily care has also fallen far below expectations. My mother has repeatedly been left cold and unable to obtain an extra blanket when requested. She has experienced significant delays in receiving assistance after soiling herself, often waiting far too long to be cleaned and changed. Staff frequently tell her they will return "in a minute" only for hours to pass before anyone comes back. Basic requests such as a clean drinking cup, water, and ice have either been denied or delayed. On one occasion, she was told she would have to wait until breakfast the next day for a clean cup. These are basic necessities that should never be difficult for a patient to obtain. Communication has also been a major challenge. My mother often has difficulty understanding staff members, and there are frequent situations where she does not understand what they are saying or they do not seem to understand what she is requesting. This has created frustration and confusion and has made it difficult for her to have her needs addressed in a timely manner. Most concerning, she does not appear to be receiving the level of rehabilitation services necessary to help her regain her strength, mobility, and independence. Families place their loved ones in rehabilitation facilities with the expectation that they will receive attentive care, effective therapy, and treatment with dignity and respect. Unfortunately, that has not been our experience. I hope facility leadership takes these concerns seriously and makes improvements to patient care, communication, responsiveness, infection-control practices, and rehabilitation services.

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    Stonebrook Health & Rehabilitation
    Stonebrook Health & Rehabilitation
    Stonebrook Health & Rehabilitation

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    Los Gatos Hand Therapy

    Los Gatos Hand Therapy

    5.0(16 reviews)
    3.4 mi

    I have a 60 yr old brother with cerebral palsy and has never been able to use his right hand. I…read morewoke up one morning and was so depressed after thinking of how debilitating my thumb pain was and decided to call Los Gatos Hand therapy. Years of physical therapy and injections had failed me. The vibe in the office is amazing and healing. I was wt up with Anthony and he was wonderful. He immediately went to work with the machine, made excellent use of my time (unlike my PT in the past who left me waiting for 30 mins while she made a finger splint in the back, charging me $500 for one visit and the finger splint only lasting a month). After about 7 treatments (and seeing Lauranne while Anthony was away) I am finally better!!! I've been telling everyone about this place. They can treat a number of other ailments. Thank you Laurane and Anthony for healing my thumb!! You've been amazing! Amarjit

    Laurann and her team are amazing and work wonders for your hands. From the very first visit you…read moreare treated like family and you can tell they really care about you and your injury. I have seen Laurann over several visits now and she has worked with incredible foresight to get to the root of the problem. Her knowledge of the tissues is unmatched. She is by far the best hand therapist I've ever seen in my life. Shockwave therapy is also offered at her practice and was very helpful for my injury. I give her and her team my highest recommendation and wouldn't hesitate to refer any family or friends to her practice. Thank you Laurann and team for all your dedication and support for the community and hands you have helped heal over the years !

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    Los Gatos Hand Therapy
    Los Gatos Hand Therapy
    Los Gatos Hand Therapy

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    Sensory Solutions

    Sensory Solutions

    5.0(4 reviews)
    3.2 mi

    Our son went here for OT for several years, it's been 5 plus years since he was there, but his…read moretherapist Kirsi was amazing. Teri did his assessments, and they really helped him learn to type and achieve basic handwriting proficiency. And also helped with other sensory issues. They made the process pleasant for my child and he felt supported and not condescended to in any way.

    Our son received nothing but excellent care at Sensory Solutions. He started as a toddler when he…read morewas too young to formally diagnose with sensory challenges, but his issues were clear to us and to behavioral health specialists he saw. We had other family members who had come to Sensory Solutions for very different sensory challenges, and they highly recommended that we speak with Teri, the Director. I was overwhelmed by all of the unknowns we faced as parents with the clear challenges our son had -- daily life was challenging as he seemed to crumble with every new experience, every unexpected sound or touch, every surprise. We went through an evaluation with an OT (Kirsi) at Sensory Solutions, and she was able to quickly discern the underlying struggles behind the constant meltdowns we were experiencing. Having a name for these challenges and understanding of what was happening made all the difference for us. We have now been doing weekly OT for almost 18 months, and our son is in a much better place (and so are we). While he continues to be highly sensitive on most fronts, we have tools to navigate his sensitivities and help him through hard moments. We are so grateful to have had the expertise and care of Kirsi and the Sensory Solutions team. Our son has developed a strong bond with his OT and enjoys his appointments -- they're so fun he doesn't realize he's in therapy. We have wanted to steer clear of any therapeutic approaches that would make him feel like something is wrong with him because we know his challenges come alongside particular gifts, and the care we have experienced at Sensory Solutions has been perfect for this. Kirsi's focus on building his confidence and resilience has helped him tremendously, and we see the difference in him at home, at school, with family, everywhere.

    Woodlands Healthcare Center

    Woodlands Healthcare Center

    4.0(24 reviews)
    1.0 mi

    Leaving a one star review only because I can't leave a zero…read more We had a horrible experience at Woodlands when bringing my grandpa here for rehab after his 3 month hospital visit. We were deciding between multiple options for rehab, and ultimately picked Woodlands because of the amazing reviews it had. However, there was not a singular positive experience that I could share. My grandpa got released from Good Samaritan Hospital with a strict diet plan and placed into rehab to gain his strength back. The first night the staff talked to us for over an hour asking questions about diet, exercise, medication and etc. We explained how he is strictly on a thick liquid, sugar free and small piece/ground food diet and must be monitored when eating due to his HIGH risk of aspiration. We come to check on him the next morning and see a plate of whole pasta pieces, chunks of honeydew and orange juice placed in front of him, which he was eating alone. Our over an hour conversation was clearly a waste of time as the staff did not listen to us at all. We experienced this situation multiple times. Helen would call multiple times, not even an hour apart, asking what his diet consists of, to not even listen and serve him whatever they had that day. The nurses would take my grandpa out in his wheelchair to stroll around, and one night as we were all visiting, one of the nurses brought him back to his room and we realized how he was disconnected from his oxygen tank. My grandpa went 10 minutes without an outside oxygen source and the nurses only came to help after we had to scurry looking for them, as they clearly did not realize themselves. My grandpa's breathing started to sound crackly and raspy, making us think he aspirated again. As we urgently requested to Helen for a doctor to come and check on him, she kept telling us how the doctor is busy but on his way for about an hour. She then proceeded to tell us how calling 911 might be a better idea. As we rushed him to the ER, we were told he aspirated and had to stay in the hospital again for another 2 weeks on antibiotics in order to heal. Woodlands caused my grandpa to go back to square one, ruining all the progress he made in the hospital. It's hard to see how so many people had good experiences at this rehab center, when for my grandpa it only caused him to get worse. I truly wish we did not bring him here in the first place, as it only weakened and damaged my grandpa further. It's sad to see nurses not care about an elders well being, and not be more prompt in this environment.

    I was at woodlands 2023 and 2024 it was a hard transition for me as it was the first skilled…read morenursing home I had been in The staff was accommodating and understanding of my apprehension and somber mood The CNAs were the best! wound care was caring and always done as prescribed. The nursing staff was there when needed and provided medication timely Administration and social work ensured I had what I needed at home when I was released and gave me some resources as well moving forward By far the stand out for me was the therapy department. They pushed me but not too much just motivating enough with new challenges daily. They always got me up and into therapy every week day - usually didn't have therapy on weekends they were also so caring and seemed truly invested in my recovery The food wasn't for me but that's just my personal taste. Woodlands is large with amenities but definitely run like a small nursing facility and very family feeling. Having had to be in other SNFs I am very aware of how important it is to have that feel and staff support. Many don't do the things they claim but woodlands does the therapy to get you moving again and gets you your meds on time and ensures you get move so as to avoid pressure sores and that sounds like a low bar but it is vital and isn't always the case They have layers of support with cnas available when needed, lvns, and nurses so your needs don't get missed. I'm sure they could use more staff but as a patient I never felt like they were too busy for me

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    Woodlands Healthcare Center
    Woodlands Healthcare Center
    Woodlands Healthcare Center

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    Kids Connect Us - Building neurological pathways.

    Kids Connect Us

    5.0(4 reviews)
    3.4 mi

    We love our OT Karina Salenger!…read more She establishes fully customized plans for our 6yr old son with Autism and leaves straight forward homework for my wife to follow up. And she is always so patient with My wife who speaks very limited English. My son improved so much that Karina candidly let us know that her service is no longer needed -- no kidding! We miss her but take comfort in the fact that new clients will get to enjoy her great service.

    Karina is absolutely fabulous. My five year old son has autism and just started kindergarten this…read moreyear. He loves to write but struggles with fine motor skills and was recently diagnosed with dysgraphia. Karina has been working with him over the past 6 months on his letters and numbers, and he has really started to improve. He was starting to get frustrated and discouraged before starting to work with her. I've been really impressed with the variety of tools and techniques Karina uses, as well as the way she handles my son's behavior. She manages to find a balance between firmness and fun. Over the time since he was diagnosed, we have gone through several OTs and behavioral therapists, and not many of them had this special balance. It's also super convenient that she comes to our place, and brings her own box of stuff. She also has shown me some great exercises to improve my kiddo's core strength, which will also help him with fine motor tasks. I really appreciate her expertise, professionalism and thorough communication. Karina is truly a gem!

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    Kids Connect Us - Self-care skills.

    Self-care skills.

    Kids Connect Us
    Kids Connect Us

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    Laughing Giraffe Therapy

    Laughing Giraffe Therapy

    5.0(19 reviews)
    4.2 miRose Garden

    What a magical place! Every bit of Laughing Giraffe--from its facilities, to its equipment, to its…read moreculture, to its staff--is dedicated to helping clients make big changes through incremental progress. Our OT Zane always brings out the best in our son. He empowers him, challenges him, and gives him joy. Expertise, competence, creativity, and loving care combine perfectly at Laughing Giraffe. We're so lucky to be here!

    Lauloa Grace helped me and my 11-year-old daughter through some of the most difficult times of our…read morelives. Divorce, buying and selling a home, moving three times, legal issues and a job change were all weathered with her support. And I'm a better person for it! Offering a buffet of healing tools, Lauloa utilized a unique set of techniques to support us. Pulling from her experience in higher brain living, brain gym and her extensive knowledge in communication, Lauloa helped pull me up, overcome fatigue and reach goals during the most challenging time of my life. I resolved court issues with my ex, doubled my salary and found peace, releasing the anger, pain and sadness from the unexpected and difficult end to my marriage. Lauloa created a safe place to talk about all of these issues and welcomed me with loving acceptance. My daughter loved the breathing and visualization exercises and we enjoyed attending together. Lauloa is someone you can build trust with quickly to talk openly and honestly about your issues and to provide helpful techniques to continue progress between visits. I highly recommend Lauloa. She is a beautiful, kind and talented soul. I'm grateful to have met her.

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    Laughing Giraffe Therapy
    Laughing Giraffe Therapy - Front door at Laughing Giraffe Therapy

    Front door at Laughing Giraffe Therapy

    Laughing Giraffe Therapy - Inside of the Moon Room!

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    Inside of the Moon Room!

    Simoneon Pediatric Development Center

    Simoneon Pediatric Development Center

    4.9(15 reviews)
    2.8 miWillow Glen

    While I did find Mary to be just as knowledgeable and passionate as many other reviewers here,…read moreworking with her didn't turn out to be the best fit for my family. There are a few things that I wish I had known from the beginning, so I thought it might be helpful to share them with other families who are interested in the center: -at this point, fall of 2019, it doesn't seem that there is anyone else working at the center-some reviews mentioned a team of people, so I'm guessing that might have been in years past -because of Mary's delicate immune system, she requested that we cancel sessions if anyone in our family had any signs of illness, such as a runny nose. With my family, this was problematic, as I have a younger son too and work with children in my own work, so we ended up missing quite a few sessions even in the first month -communication about scheduling, superbills, etc can be challenging. Overall, I wish that these issues had not cropped up, as I definitely had the feeling that Mary has a lot to offer her clients and she also can be supportive of parents as well, with parenting tips if they are wanted.

    We went to Simoneon for our daughter's AIT (Auditory Integration Training). She was very sensitive…read moreand afraid of harsh and loud sounds. Ms Mary explained us the entire theory of AIT, how to relate the audiogram and the perceived apprehensive sounds, gave us books on the topics, explained us what to expect of AIT. She also explained us how some of these sounds would cause pain in the child's ears and affect them emotionally to develop into a fear of sound. During the entire two week period, Mary was very caring and courteous to our daughter. Apart from the training, helped my daughter get over the fears with a very practical approach making her clean using a silent vacuum cleaner etc. She has given us practical tips of how to eliminate the fear by gradually exposing to attenuated sounds and increasing the intensity etc. the highlight of the entire Training process was the care with which Ms Mary approached and made my child feel comfortable

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    Simoneon Pediatric Development Center
    Simoneon Pediatric Development Center - When love and skill work together, expect a miracle!

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    When love and skill work together, expect a miracle!

    Hands-On-Care - occupationaltherapy - Updated July 2026

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