Very professional for home mortgages. Competitive interest rates. Efficient and on the ball. Amber…read morewas amazing. She was always available. Highly recommended.

Best insurance agent you could ever have. Beth Anne knows what she is doing and she does it well…read more Really well.

5 stars! Amanda made switching insurance a breeze and saved me $2k annually. Friendly, responsive,…read moreand truly looked out for my best interests. Thank you, Amanda!

This office has handled my car insurance since the late 80s and my homeowners since I bought my…read morehouse in 2000. I've never actually met Eric in all those years. But I have worked with Judy (who has always been great) and more recently with Jason (also very nice). So points for hiring/keeping good staff. It's difficult for most NOLA folks to write a positive reviews of insurance companies, but State Farm treated me pretty well in the aftermath of Katrina. There have been some issues with family records getting confused and I'm not sure if that's a local agent issue or a national one. For instance, my birthday was listed as my Mom's at one point. They have offered me their refinancing packages repeatedly (for my house and my car) but I haven't taken them up on that. I just wish insurance in Louisiana (for EVERYTHING) wasn't stupid expensive.

I do not like to give 5 star ratings at all but I cannot stress how pleased I am with Eric DeRoche…read moreState Farm office. I have renters insurance with them for the past 2 years and have recently got car insurance from his office of a newly purchased car. I felt like I got the shaft from the dealership and I as I was getting my insurance, Emily with State Farms told me they did refinancing too. She did all the work for me to get refinance and then turned it over to Tommy in their office to finish the deal. With my work and the storm on the way, Tommy waited for me to get to DeRoche office and took his time and stayed after hours to finish my refinance paper work. Emily came to introduce herself as we did everything over the phone together. I cannot stress how great the service is and how pleasant my experience was! I am a big fan of State Farms now because Eric DeRoche office made me one! I have renters insurance, car insurance and now a refinance car loan with them. Great job Emily, Tommy and all the staff at Eric DeRoche's office!!!!

Sandra Gayle-State Farm Insurance is the most noted insurance company that I ever been involved…read morewith. THE AGENT THAT HELPED ME and my wife WAS Amanda Payne. Amanda is a special kind of person. She is patient with her customers, and she explains insurance like a very gifted and talented professor. My wife and I recommend this company and this agent, Amanda Payne, to anyone that needs good quality insurance coverage. Thank you, Sandra Gayle Insurance and Agent-Amanda Payne. Best to you and this wonderful company. -Neal and Marilyn Villarrubia

Ms. Amanda a State Farm Representative of Metairie, Louisiana was very thorough, polite, patient…read moreand professional. She offered a variety of plans and options to me at the best price I could afford. Ms. Amanda constantly followed-up with me and offered additional advice when needed.

In 2011, after being in my newly purchased home for 1 year, I decided to shop around for homeowners…read moreand flood insurance when it came time to renew my policies, as the rates in Lakeview were pretty steep. People who know me know that I like to shop and do business with locally owned businesses. Therefore, when my Google search for insurance agencies revealed Pappalardo Insurance Agency had a Lakeview location in the Lupo Building, I decided to check out their website. This agency was founded in 1943 by Salvador Pappalardo and a partner and the company is still locally owned with Al Pappalardo (Sal's son) serving as the president since 1973, and Al Pappalardo Jr. serving as the Vice President. The agency celebrated its 66th birthday recently and its roots are firmly planted in the area, so you know this is not a fly-by-night company. My initial phone call was fielded Eileen White - Personal Lines Customer and Sales, and I have never dealt with anyone else since that very first conversation. Eileen reviewed my coverage and offered a new policy with better coverage and a cheaper premium thanks to their professional relationship with the 20 insurance companies that they represent. Fast forward 11 months and my policy was getting ready to renew. Eileen reached out to me and we again reviewed my coverage needs. She then prepared 2 or 3 new insurance quotes that all offered similar or better coverage and a cheaper premium. I quickly dismissed the "old school" motto of sticking with one insurance company for decades and switched to the newer/better policy; which is the benefit of dealing with an agency over a stand-alone company. Eileen has continued this personalized service every year and I could not be happier with her and Pappalardo insurance. Currently, with the new flood maps just having been released for New Orleans, Eileen is working to get my new flood policy with a drastically reduced premium issued. On top of that, she is working behind the scenes to insure that my flood insurance escrow overage gets sent back to me. I could not be happier with the personalized service I receive from Pappalardo. They are friendly, efficient and customer oriented. Every time I send Eileen White an email or leave her a voice message, I can count on her to provide a prompt reply. With a location in Lakeview and in Mandeville, they are ready to conveniently serve you. So if your homeowners or flood insurance policy is getting ready to expire, you owe it to yourself to see what your options are; so go ahead and give Eileen White a call. They also offer insurance on businesses, boats, classic cars, coastal property, condominiums, motorcycles, powersports as well as health and life insurance. So this is truly a one stop shop.

I have been to this location twice now. The first time was to deposit a check and some change. That…read morewas quick and too easy. The second time I had $4.49 in change. 4 pennies, 2 nickels, 1 dime and 16 quarters. The teller told me that they only accepted change in rolls, even if you don't have enough to make a full roll. I did not have enough for a full roll. The teller would not give me her name, but the reciept says Tlr 5667. The first time was a guy whose name I don't remember, but he was great.

I love this credit union. They are the best. I used to deal with the big banks, but those days are…read moredone. Gr8rates on my checking and certificates. They are always so helpful.

If you are in need of life insurance without the red tape, make sure you give this guy a call. He…read moreknows his business and is there to help you get through this uncomfortable time in life. I really like the options available for policies.

I bought life insurance from New York Life from day one it was a disaster with unorganized and…read moremiscommunication between their own representative and the company itself. The representative came to me in May 2013 to pitch her sales, which I agreed to transfer my life insurance policy over from a different insurance company. First set of paper work I signed and rendered a check for payment, the representative did not turned it in to her company on time. Therefore the rep came back to me in June 2013 to re-signed all paperwork to attempt to turned it into her company on time this time around. Have in mind the company cashed my May 2013 check for the month of May when I wasn't even covered due to my policy doesn't start till June 06,2013. June 15,2013 came around and the company drafted my account for June payment again. I called my rep and clarified with her that the company collected 2 payments for June 2013 and she reassured me that the second payment will be credit for the month of July 2013. July 15 came around and my account was drafted again for payment, and again I called my rep to let her know that my account was drafted yet again. This time around both the company and rep left a bad taste in my mouth due to lack of communication, disorganized, dishonest, and the worst customer service. I advised the rep to cancel my life insurance and of course she again dishonestly reassured me that her overhead was cancelling the policy as we spoke. The next morning I called the rep's office to speak to someone else about the status of my policy, and of course I was told that the policy was not cancel. At this point I was just frustrated and told the person on the phone how unprepared and under-trained their representative are. Not only did their rep cost me unnecessary funds, but now I am without life insurance. I called NYL corporate office in Dallas to cancel my policy on my own since my rep or the local office could not do it for me. I asked if I was going to get credit back with the payment that was drafted out on July 15, 2013 due to that was supposed to cover for August 2013, but of course I was denied that. To anyone out there, friends, and family whom are looking for life insurance I would not recommend New York Life Insurance to you. I hope this review get back to the local NYL New Orleans office, so that they may learn how to take care of their policy holder because without us NYL company is nothing.

I recently worked with Mendy Dunn State Farm and her associate Sabrina for new auto and life…read moreinsurance quotes, and the experience was excellent. Sabrina made the whole process simple and straightforward--she got right to the point, explained my options clearly, and didn't waste any time. I really appreciated how easy she made it to compare coverage and make decisions without any pressure. Highly recommend this office if you want efficient, helpful service.

Couldn't ask for better service and help, always there when needed. Years ago we switched to save a…read morefew dollars but it wasn't worth it, the service from the other company was horrible. Thank goodness Mindy took us back.