THE WORST customer service from a branch manager I have ever received. Dewayne needs to get another…read morejob. He is terrible with working with people. I am closing my Chase credit/debit card account specifically because of him. I have never been treated so poorly as when I dealt with him. Common kindness and polite behavior goes a far way. His behavior included not taking me to a private spot and talking about a bank account on the floor, tossing my needs to a clerk, talking negatively to a me etc. He needs to find another line of work. I wish I could give a negative score to him.

Awe the lady that helped me was extremely nice. I was doing so much tipping during my visit from…read moreLos Angeles, I had to go to Chase bank TWICE

I love the old-school stylings of this location, the marble, the columns, to me it just FEELS like…read morea bank should. They have an ATM, they also offer foreign currency exchange, although I haven't used that feature, I notice the sign every time I come in. My employer uses this branch as our choice for banking. I have been coming in about once a week for the better part of the last year and I am happy to report the easy of use at this location is the best I have experienced in quite some time. The staff is very nice and helpful. There is rarely a line.

Although I am not initially happy about the merger with Whitney Bank & Hancock Bank, I do remain…read moreoptimistic that it's going to be better for "me". The Morgan Street Branch, as it's affectionately known, is only 4 blocks from my work in the French Quarter; therefore, it's the most convenient branch for me 90 % of the time. I'm happy to report that even following the merger, it seems like this particular branch was not affected by an influx of new tellers. I love seeing the same faces time after time, as I am a creature of habit and love a little familiarity. The tellers are always courteous and even if the lines are long, they move quickly as it seems that everyone has their "you know what" together. The bank, like most businesses in the French Quarter, is located in a building that is older than all of it's customers. It is an architectural design that is unlike any other banks seen outside of New Orleans. Check out the vaulted (arched) ceiling and you'll see what I'm I'm talking about. However, don't try and snap any photos as it's "against their policy".

This review is for the convenient ATM at this Capital One Bank branch…read more I hardly carry any cash these days, but in New Orleans there's a greater need for providing personal gratuities, buying street art, and doing business that don't take credit cards (e.g., Cafe Du Monde). So finding an ATM suddenly is on my radar. I prefer bank ATMs vs. stand along machines within a business, but that's just me. And the ATM fee. My First Republic checking account refunds that.

I needed a cashiers check for a large amount. I found the staff to be very service oriented and…read morefriendly.

The Tellers are super friendly. I'm visiting from California and every Chase Bank (2h) I visited…read morein NOLA....the Tellers were kind! The people are kind here and I do plan on returning.

If it were possible to leave a lower rating, I would. Chase is the most screwed up bank that I hav…read moreever ever encountered. My wife is trying to close out her deceased father's modest checking account and Chase is prolonging her misery. Likely to earn a couple of bucks in interest. Swine.

Rating: 10/10 This…read morebeing the only branch in town, I was hoping it wouldn't be swamped. I was pleasantly surprised at how efficient it was. Located on the West Bank, Navy Federal was a quick in and out due to the great staff.

I visited Gulfport MS location. Customer Service Representatives really questioned me about my…read moreDeposit. What/Who Sent It/How Much/Why/How you sending it. I sit in lobby until 5:00 pm., to see if deposit comes in. Due to the Internet System was down. Manager told me, It Is A Crime To Sit In Lobby. Ridiculous. Plan on going to upper management.

Don't make any mistakes while transferring funds from your old bank to Red River Bank. They will…read moreaccuse you of conspiracy and close your Red River account.

personable with customers, Sure that their methods have been…read moretested over time. The Metairie road location is the flagship, but all of the other branches are just as adequate.

This is as good a bank as any that isn't locally owned. Most big corporate banks are awful enough…read moreto be prosecuted, Citi and Wells to name a couple. So I feel pretty good about this one. The staff is friendly and competent. Don't know about the racism mentioned in another critique here, the officer who opened my account was a black gentleman. Might have been the bank president.

These people are incredibly bad. I called to ask if they would accept unrolled coins for deposit…read more The Prytania branch directed me to this branch. They ignored me for the first few minutes in the building as two tellers counted money and didn't look up. Finally another came out from the back and told me they didn't accept the coins. I was specifically told they did. When I said the bank provided bad information and bad service, the teller argued with me. As long as they are friendly, she said, it's good service. Finally the manager appeared and told me that the other branch was wrong and they could do nothing. He said it wasn't their fault. After some back and forth, he took my debit card and looked up my account. Why? He then said that they would direct me to a Coinstar machine. I have two sizable accounts here, but as soon as I move out of this city, I will be closing them. This bank is full of poorly trained people.

I'm visiting New Orleans and needed cash. I went to the nearby Regions Bank (Main) ATM. I got…read moremoney out, was charged $4 and got the receipt. ATM only disbursed $20 bills, I needed smaller for the local buses. Went inside: two tellers doing nothing except talking and joking with each other with a manager in a private office working on something. I gave one teller $40 and asked if I could have smaller bills. "We can't make change for non-customers". I answered "I'm from out of town" and I became a customer when I paid $4 to get cash from your ATM -- here's the receipt. She refused. "We can only serve customers with accounts". Simply awful. Do not bank with this company. Their ATM only gives $20's. They won't fix the problem. And in the one minute interaction to tell me they won't make change, she could have made the change!

Great service and friendly people over here in Slidell and at the Covington branch.read more

I am not the sharpest cookie so I was thrilled with the exceptional service I received. The key to…read moremy experience was how informative my recent visit was. instead of feeling rushed I felt welcomed. After all, I could use any bank so thank you for making me feel like a person and not a number.

From the owner: Looking for a bank in Gretna, LA? The Westbank Expressway branch is located on the river side of…read moreWestbank Expressway, about .5 miles west of Stumpf Boulevard in Jefferson Parish. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 106 branches and 121 ATMs across LA that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.