My husband and I shop here pretty frequently. I wanted to give them a quick review, since one of…read morethe employees was very helpful last night. We bought a sliding glass door from the Lowes in North Conway (we are right on the ME / NH border, so we're close to both). It didn't come with any instructions, but our contractor knew how to put it in, so that was fine. After it was put in he was slightly freaking out. He said that the door had to put been put together incorrectly at the factory as there weren't any drainage holes at the bottom. The employees at the store in N Conway were very rude and refused to call us back. So when we went to this one to grab some boards my husband told the employee about this situation, and asked for advice. He told him that it does have the drainage holes at the bottom. There's a cover you need to pull out that will expose them (he showed him exactly how to do it), the wheels on our door are also broken. He told him that if it is in fact brand new (Which it is), then if he had gotten it there they'd let him just bring the door in and they'll give him a new one. Instead of putting different wheels on which he said can sometimes be a pain in the butt to do. I'm slightly bummed that we didn't get it here (in Windham) now. We can't seem to get a hold of anyone at the lowes store we bought our sliding glass door from. Yet were able to get an answer from this employee pretty quickly.

While I don't like leaving negative reviews, especially for a store staffed by people from our…read morelocal community, my experience this morning left me with no choice. I arrived around 8:30 a.m. when the store was quiet, intending to purchase four outdoor light fixtures along with several solar lights. I approached two associates in the lighting department to ask where I could find a specific fixture, but it was obvious I was interrupting their conversation about weekend plans. After multiple attempts to get assistance, I gave up and searched for everything myself, hoping I was buying the correct products. When I finally made it to self-checkout, one of the light fixtures scanned $40 higher than the shelf price. I waited for the self-checkout associate, Deb, to approve the price correction. She walked away, came back, helped several other customers around me, then walked away again without ever acknowledging that I had been standing there waiting. It wasn't just me who noticed. Other customers were shaking their heads and commenting about what they were seeing. After spending nearly 45 minutes in the store without receiving even the most basic level of customer service, I left my entire cart behind and walked out. Five minutes later, I was at Home Depot. Within minutes, three associates asked if I needed help and personally walked me to the products I was looking for. I purchased everything I needed there instead. For more than 20 years, I considered myself a loyal Lowe's customer. Today, that changed. Lowe's lost a $559.78 sale, but more importantly, they lost a customer who genuinely preferred shopping there. The contrast in customer service between the two stores could not have been more striking. I hope someone in store leadership reads this, because this wasn't about one pricing mistake. It was about feeling completely ignored by employees who simply didn't seem to care. That's something worth fixing.

This is a place to get just about anything for building and home supplies! The staff is great, the…read moreselection is good and the prices are affordable. If your in Lisbon you really need to come and check them out. It's local, and a good deal. See you there

Hillside Lumber has always treated our company fairly with solid product knowledge and experience!!read more

From the owner: Hillside Lumber, a family owned full service buildread more

As a general contractor Hammond Lumber Company in Portland is where I purchase all of my materials…read more Gary is always extremely helpful and makes things run smooth so I can continue to my clients projects timely.

Contractor told us to go to Hammond to draft up plans for a screened in porch. Wife went in after…read morework and Hammond made her feel like an idiot as they did not know what she was referring. I went in days later in the morning, sat with someone, gave them details and my contact info....they never got back to me. Waste of time and effort. Would not sue Hammond for drafting of plans

This place rocks! Kat was super kind and so knowledgeable, really grateful for the expert help and…read moretips today. Can't wait to take a class!

You know how when you go to Best Buy and, against your better judgement, ask a salesperson for…read morehelp? And the BEST possible result is that whatever stoned teenager you're dealing with reads aloud from the boxes for you? Rockler is kind of the exact opposite of that. It's very clear that the staff there are all genuinely passionate and knowledgeable about woodworking. I love that they always ask, "What project are you working on?" Maybe it's a just savvy sales technique, but it always comes across as genuine curiosity. The store has everything from an incredible selection of hardware, much of which you can't find anywhere else, to all sorts of exotic woods, to multi-thousand dollar power tools. It's great to have a store like this so close to home.

This company uses Matthew Brothers as their window and door manufacturer. Waiting now almost 4…read moremonths for windows that I ordered. If my General Contractor told me it would take this long I would have chose another company. Unfortunately, my G.C. does not have an alternative company to offer his clients. Thinking back maybe I should have chosen another G.C. Either way still waiting for windows and told order will arrive at the end of October. Ware-Butler should think about offering their customers another alternative.

Conveniently located on Rt 25, huge parking lot, great prices and knowledgeable employees. Lumber…read moreis better quality than the Windham big box stores. Prices are right on target.

I went to the Steep Falls Building Supply the sunday after thanksgiving because when my new dryer…read morewas delivered the hose was too short. Knowing the store was far closer than the store the dryer was purchased, and having been a customer a few times since moving in the area, I went inside and asked the man working for what the installers rommended...an 8 ft "soft" dryer hose. (The distance from the vent to the machine is pretty close to 8 feet so the hose needs to use its full length). I am advised "it is illegal to buy or sell soft dryer hoses in the state of maine but we have a few hard ones over here". Assuming this man wouldn't outright lie to me I believed him thinking it may be a newer law that the installers wouldn't know about.Go home, fail at installing the difficult to maneuver hose resulting in the thing actually unraveling. I call my husband who tells me I believe in people too much and comes home with a soft dryer hose and installs it without a fuss. If he had been honest and said you didn't have any in stock you would have lost my business for the day. Now you've lost it for life. Hope it was worth the $9.99.

Saved my vacation! Arrived with trailered boat but lacking clasp on hitch ...funtimes they are not…read more These local guys had what I needed and helped me navigate the well stocked aisles. Got atta there for under $25. I'm all about locally owned.

This is one of the greatest hardware stores I've ever shopped in, far beyond my expectations and…read morealways helpful. They carry the best in animal care/feed products and if they don't have what you want they will get it for you. Chris, Art, Corey and the gang have been so helpful for me being a small horse farm owner now, for over 5 years and love going there. !!!!

We went to see selections of bath and shower hardware for our bathroom. We needed a custom size…read moreshower and wanted something better than Home Cheapo or Lowe's. This was a very nice two floor display of different fixtures from the basic to the sublime. We were able to order what we needed and our plumber picked it up two weeks later. Don't go if you're looking for cheap. It's been over a year and the shower continues to satisfy our needs. Service was excellent.

Ferguson laid off our favorite advisor when we were renovating our home in Kennebunk, ME, leaving…read moreus with another advisor who knew nothing about our project and was lackluster about what we needed, and slow to return our calls and emails. The advisor they laid off had been with us from the beginning, doing the walk through of our house, making many very helpful recommendations. She was very available when we needed her, showing us around the Portsmouth, NH showroom. She had a lot of valuable experience to bear. If some follow up products were needed she had them delivered efficiently! After she was gone we wanted to return some items that we no longer needed, but Ferguson refused, even though they were still in their original packaging. Fortunately for her she was immediately hired by F.W. Webb. Unfortunately for us, we no longer had a Ferguson staff member who demonstrated interest in our project.