Customer service was above & beyond! At one time I had three staff helping me solve my problem!…read moreJohn Brown wouldn't give up until I had what I needed to solve my problem! BTW John, it worked great! Thank you for sticking with me, you were GREAT!!!

I always held Lowes in high regard, but this last go around with online order for home delivery was…read moreterrible. I purchased 6 Bonnie Plants; two each of two types of tomatoes and two bell pepper plants. The order arrived in two boxes via FedEx. One box was missing its bottom so the driver solved the problem by ignoring the "This Side Up" imprints and delivered it upside down. The internal packaging, a clear plastic clam shell designed to secure the pot and plants in the larger carton were broken open, potting soil fallen to the bottom of the box and plants badly wilted. The second box was crushed on the side, similar contents with burst open containers, plants broken at the stem, dirt all over the inside of the box. It is a 20 mile round trip to Lowes Windham, ME the reason I ordered from the Lowes website. Customer service solutions offered, they said we had three options: 1) Put all of the damaged plants in a new boxes, wait for FedEx pick up, they will determine refund or replace after inspection. 2) Take the worst of the plants down to Lowes (20 mile round trip) and they will replace those. 3) Receive a 10% discount for the inconvenience of damaged good being delivered. So $3.60 on the $36 useless order. I opted for option 4. Toss the Lowes order in the trash, take the hit on $36 as an educational expense, and purchased new plants at Paris Farmers Union.

This is a place to get just about anything for building and home supplies! The staff is great, the…read moreselection is good and the prices are affordable. If your in Lisbon you really need to come and check them out. It's local, and a good deal. See you there

Hillside Lumber has always treated our company fairly with solid product knowledge and experience!!read more

From the owner: Hillside Lumber, a family owned full service buildread more

Contractor told us to go to Hammond to draft up plans for a screened in porch. Wife went in after…read morework and Hammond made her feel like an idiot as they did not know what she was referring. I went in days later in the morning, sat with someone, gave them details and my contact info....they never got back to me. Waste of time and effort. Would not sue Hammond for drafting of plans

Very happy with Hammond, today! I called as a coordinator from Horch Roofing looking to order a…read moremetal roof boot for a client. I let them know there was no rush for this product. The sales man I spoke with (I believe Pat or Scott) offered to hand deliver it to my office same day. Very pleased with the personalized service!

This place rocks! Kat was super kind and so knowledgeable, really grateful for the expert help and…read moretips today. Can't wait to take a class!

You know how when you go to Best Buy and, against your better judgement, ask a salesperson for…read morehelp? And the BEST possible result is that whatever stoned teenager you're dealing with reads aloud from the boxes for you? Rockler is kind of the exact opposite of that. It's very clear that the staff there are all genuinely passionate and knowledgeable about woodworking. I love that they always ask, "What project are you working on?" Maybe it's a just savvy sales technique, but it always comes across as genuine curiosity. The store has everything from an incredible selection of hardware, much of which you can't find anywhere else, to all sorts of exotic woods, to multi-thousand dollar power tools. It's great to have a store like this so close to home.

This company uses Matthew Brothers as their window and door manufacturer. Waiting now almost 4…read moremonths for windows that I ordered. If my General Contractor told me it would take this long I would have chose another company. Unfortunately, my G.C. does not have an alternative company to offer his clients. Thinking back maybe I should have chosen another G.C. Either way still waiting for windows and told order will arrive at the end of October. Ware-Butler should think about offering their customers another alternative.

Conveniently located on Rt 25, huge parking lot, great prices and knowledgeable employees. Lumber…read moreis better quality than the Windham big box stores. Prices are right on target.

I went to the Steep Falls Building Supply the sunday after thanksgiving because when my new dryer…read morewas delivered the hose was too short. Knowing the store was far closer than the store the dryer was purchased, and having been a customer a few times since moving in the area, I went inside and asked the man working for what the installers rommended...an 8 ft "soft" dryer hose. (The distance from the vent to the machine is pretty close to 8 feet so the hose needs to use its full length). I am advised "it is illegal to buy or sell soft dryer hoses in the state of maine but we have a few hard ones over here". Assuming this man wouldn't outright lie to me I believed him thinking it may be a newer law that the installers wouldn't know about.Go home, fail at installing the difficult to maneuver hose resulting in the thing actually unraveling. I call my husband who tells me I believe in people too much and comes home with a soft dryer hose and installs it without a fuss. If he had been honest and said you didn't have any in stock you would have lost my business for the day. Now you've lost it for life. Hope it was worth the $9.99.

Saved my vacation! Arrived with trailered boat but lacking clasp on hitch ...funtimes they are not…read more These local guys had what I needed and helped me navigate the well stocked aisles. Got atta there for under $25. I'm all about locally owned.

This is one of the greatest hardware stores I've ever shopped in, far beyond my expectations and…read morealways helpful. They carry the best in animal care/feed products and if they don't have what you want they will get it for you. Chris, Art, Corey and the gang have been so helpful for me being a small horse farm owner now, for over 5 years and love going there. !!!!

Ferguson laid off our favorite advisor when we were renovating our home in Kennebunk, ME, leaving…read moreus with another advisor who knew nothing about our project and was lackluster about what we needed, and slow to return our calls and emails. The advisor they laid off had been with us from the beginning, doing the walk through of our house, making many very helpful recommendations. She was very available when we needed her, showing us around the Portsmouth, NH showroom. She had a lot of valuable experience to bear. If some follow up products were needed she had them delivered efficiently! After she was gone we wanted to return some items that we no longer needed, but Ferguson refused, even though they were still in their original packaging. Fortunately for her she was immediately hired by F.W. Webb. Unfortunately for us, we no longer had a Ferguson staff member who demonstrated interest in our project.

We went to see selections of bath and shower hardware for our bathroom. We needed a custom size…read moreshower and wanted something better than Home Cheapo or Lowe's. This was a very nice two floor display of different fixtures from the basic to the sublime. We were able to order what we needed and our plumber picked it up two weeks later. Don't go if you're looking for cheap. It's been over a year and the shower continues to satisfy our needs. Service was excellent.