We had stayed at this hotel before and had a very good experience, which made this recent…read morefive-night stay across three rooms especially disappointing. The property no longer feels like the hotel we remembered, and the overall cleanliness, breakfast, and customer service have noticeably declined. On our first night, we opened the pull-out sofa for our child and found Cheetos, Cheetos stains, and hair on the bedding. We had to go to the front desk ourselves to report the issue and obtain clean bedding. It was extremely unpleasant and concerning that the sleeping area had not been properly cleaned. We also repeatedly experienced problems with the new coffee machines, which produced poor-quality coffee with grounds in the cups. I reported the issue to three breakfast staff members and a front desk employee, but nothing improved. After checkout, we learned that K-cups were available at the front desk, but no one mentioned this alternative when we first reported the problem. The breakfast offerings have also declined significantly. There were fewer choices, little variety from day to day, bacon only once during our five-day stay, and no longer a juice machine. Cookies that were previously available at check-in were also gone. When my sister asked about the cookies, she was told they were only made depending on "who is working and if they want to make them." Regardless of whether cookies are guaranteed, the response felt dismissive and unnecessarily rude. The most frustrating issue involved a disputed towel charge. I was charged for a towel stain that I do not believe we caused and contacted the hotel to question it. After my initial call, I followed up twice by email and received no response for weeks. I eventually had to contact the corporate office to get someone to address my concern, and only after that--and a third email to the hotel--did I finally receive a response. The lack of communication was extremely frustrating, particularly given that we had already dealt with a significant housekeeping issue ourselves on the first night. Individually, some of these issues might seem minor, but together they reflect a noticeable decline in cleanliness, consistency, communication, and customer service. We understand that ownership or operations can change, but those changes should not come at the expense of basic guest care. Overall, this stay was a major disappointment compared with our previous experiences. The repeated housekeeping and coffee problems, reduced breakfast offerings, dismissive staff interactions, disputed charge, and especially the lack of follow-up from management left us feeling that our concerns were not important. We hope the hotel takes this feedback seriously, because there is a significant difference between the experience we once enjoyed and what we experienced this time.

We stay here 3 times a year and the staff is always wonderful. I needed a new room today but the…read morehotel was booked. F. Johnson, staff, got me a room!!! Thank you Holiday Inn!!

Affordable, accommodating, and pet friendly! I enjoyed my stay and the staff was so kind!read more

Me and my wife got a room there and paid for the room and the kick us out and they took are money…read moreand would not give it back and they let house keeper go in your room when your not there and they do nothing but lie on ppl there if I was u people I would not get a room in Cabot he over charges for a night and the rooms are not all that big and the guy that owns it he not from the use.

In a 10 day trip around the Midwest, this hotel had to be the best one we stayed at. The room had a…read morevery unique set up that was more than perfect for us. I had a lot of computer/paper work to do and the room had a random cut out area... maybe 10x8, with a single shelf/desktop that was wired for internet/office equipment. I was able to spread out all around that room and complete more than I thought I'd be able to.... Thanks to the rainy weather. While I was working, my husband enjoyed the main living area/bedroom/tv. He said the bed was perfect for him. For me, not so much! I felt the mattress was too soft and the pillows may as well have been bath towels. There was little to no substance to them! My husband didn't care for the energy efficient shower head! He said he has to keep his head under the shower head too long to rinse out the shampoo. I used the tub & had no issues. Water got hot quickly! One weird quirk about this room's set up is that the bathroom sink was separated from the room that housed the tub/shower/toilet. Oddly, the sink was placed across from the tub/toilet closet immediately inside the hotel room door (where a closet is usually located.) I've never seen that particular placement before and it seems quite strange as most people get out of the shower and immediately dress in front of the mirror without leaving the same physical room. Aside from the quirky things about the layout of the room.... It was fantastic! Hotel is quiet. The room darkening curtains & dreary weather made for good night's sleep. The staff was helpful with all questions. The breakfast was decent, the one day we made it. I look forward to staying here again next year for the American Truckers jubilee.

Facilities were nice. Our room had the bathroom sink outside the toilet and shower area which I…read moredid not like, but the people who work here are top notch and super friendly and helpful.

Older room. Loud a/c. Super convenient and quite. College cafeteria downstairs which was a great…read morechange from chain restaurants.

This hotel is very nice, clean and well kept. It is situated on Harding University school's campus…read more The employees were really friendly and helpful when I asked them for directions to places in town. I had a suite in the middle with no windows which was cheaper. They offer a complimentary breakfast in a very nicely kept but cold room.

New Chef Means Great Food at the Anderson House Inn A new…read morechef, Rusty McKenzie, his wife Laura, and their son Kyle operate the Anderson House Inn restaurant in Heber Springs restaurant, maintaining the casual atmosphere that made the restaurant so popular, while serving a sophisticated, creative menu. Lunch is served Wednesday through Saturday from 11 a.m. to 2 p.m. Highlights include the Salmon and Baby Spinach Salad, served with crumbled bacon, hard-boiled egg, and a refreshing citrus vinaigrette. The four ounce salmon filet is high-quality and grilled to perfection. Equally delicious is the Spinach and Mushroom Flatbread Pizza, featuring caramelized onions, tomatoes, and mozzarella cheese on garlic bread, served with a side Caesar salad. My favorite is the Bleu and Bacon Burger, an eight ounce burger seasoned with Cajun spices and topped with bleu cheese sauce, bacon, and bleu cheese crumbles. The menu also includes a soup of the day, made fresh daily. I've been impressed with both the Cheesy Taco and Minestrone soup and the Creamy Chicken Vegetable. Although the dinner menu is impressive, be sure to ask about specials; the crab-stuffed pork chop, for example, was a pleasant surprise. Regular items include Pasta Alfredo, Pesto Chicken Pasta, Grilled Shrimp and Grits, and Apple Jack Pork Chops. I highly recommend the Chicken Roulade, a chicken breast stuffed with cream cheese and spinach, rolled and coated in Panko bread crumbs and baked, topped with a ginger drizzle, and served with mushroom rice pilaf and the vegetable of the day. Most of the lunch items appear on the dinner menu, some with minor changes or larger servings. The appetizers are creative and substantial; give the Spinach Dip in a Bread Bowl a try, or the Crab Stuffed Mushrooms topped with Parmesan cheese. Desserts are also made fresh daily. Popular favorites include cheese cake, chocolate cake, and a hard-to-resist chocolate éclair. Sunday Brunch features the usual favorites--Western Omelets, Shrimp and Grits, French Toast, Eggs Benedict, and the universally-loved pancake--as well as tempting surprises, including the Seafood Crepe, two crepes filled with crab meat stuffing finished with shrimp and scallop garlic cream sauce. The traditional brunch cocktails, the Mimosa and the Bloody Mary, are available at the surprising price of $2.00. The service at the Anderson House is impeccable. The restaurant serves wine, beer, and mixed drinks; both the beer selections and the wine list provide a variety of choices. Restaurant prices are surprisingly low given the quality of the food and the generous servings. Live music is currently featured in the cozy lounge, complete with fireplace, on an irregular basis; the plan is to establish a regular live music schedule as word gets around. The Anderson House, located at 201 E. Main Street in Heber Springs, is open Wednesday through Saturday for lunch from 11 a.m. until 2 p.m. and dinner from 5 to 9. Sunday Brunch is served from 10 a.m. to 2 p.m.

We've come to enjoy Anderson House through its days with Chef Ira and Chef Josh, and we've even had…read morepretty good food under the new owners (although nothing nearly as good as what Ira and Josh served, just decent food). Tonight was a disappointment from beginning to end. We came in large part for the music and enjoyed that, only in such a small space it was much too loud, with a few times with uncomfortable audio feedback. Intimacy is what the space encourages, so I hope that TeacherzPet dials it back a bit next time. Much more troubling was the service and food. Even though tables were available, they had not been cleared, so we waited. We waited and waited for a simple appetizer that could have come off the grill in 3 minutes and to our table a reasonable time from when we ordered it. Instead, my husband had already finished one beer, and the wait staff seemed to have forgotten the shrimp. I wonder if it had been sitting under a heat lamp, because the shrimp was tough. Our dinners were equally slow and disappointing. I had chicken that I could barely cut with my knife. It most approximated shoe leather, and it had almost no flavor. My husband's fish was similarly lacking in flavor. At a nearby table we saw a man refuse his dinner because it was brought after almost everyone else he was dining with had finished eating. Has the bigger entertainment crowd overwhelmed Anderson House? I hope not, because we did have that one good meal under the new owners. We'll give them another shot, but if we have another night like this one with poor service and poorly prepared food, it'll be our last--at least until the next new owner comes along.

For being in what, to me, is the middle of nowhere America (as in, not a major metro area I'd heard…read moreof before planning my trip), Regency does a great job accommodating its guests. Yes, it's an outside-door motel, but the room was surprisingly quiet considering. Everything worked great, the bed and pillows were soft, everything was clean down to the bare (not carpeted, but warm because this is the South) floors. The staff was friendly; it's not 24-hours, but since there's nothing up front for people, they said just leave my key in the room. Yeah, I don't deduct stars for "no breakfast available". It's a nice perk but not a necessity. All in all, I'd absolutely stay here again. Very well maintained and well hosted establishment. (Note - the other reviews are many years older - there is a newer owner and staff, which makes a difference!)

Stopped here on a road trip with my dog. Super clean, renovated and super nice staff. This is a…read moregreat deal. I'm glad I stopped here.

Beau and his crew provide a top notch fishing guide service!…read moreThe marina staff is friendly, knowledgeable, and most importantly helpful! The bunkhouses are well kept and convenient for fishing trips.

Stopped by Beau's Marina and Bunkhouse as a complete beginner to fishing, and the staff couldn't…read morehave been more helpful or friendly. They patiently showed me how to set up my pole and gave great advice on where to go. The warm, neighborly vibe made it a great experience. Highly recommend!

amazing place. i will definitely be back. David was absolutely fantastic. amazing scenery and very…read morequiet. one of the best places i've been

Great RV park and close to everything! Owners are so nice and helpful!…read more Would recommend to anyone staying in searcy!