We stayed at the Hampton Inn while attending the Front Line Freedom hike and had a great experience. The hotel was extremely accommodating to our group. They allowed us to gather in the lobby for a few hours at night with others participating in the hike, which made it a great place to connect and spend time together. They also have a beautiful outdoor area with a fire pit where we were able to relax, enjoy some cigars, and have a few drinks after a long day. It really added to the overall experience. One of the standout touches was the staff opening the breakfast buffet early for us since we had very early morning hikes. They did this for two days over the weekend, which did not go unnoticed and was greatly appreciated. The staff was friendly, accommodating, and went out of their way to make sure we were taken care of. The rooms were clean, comfortable, and well maintained. Highly recommend this Hampton Inn, especially if you are traveling with a group. They truly went above and beyond. read more

My family stayed here one night after an all day Family Reunion in the area! Extremely lovely! Right off I-81 exit 137. There are tons of restaurants and stores within 1-2 miles from hotel Staff was super friendly! Room clean and extremely spacious! We had a double queen w sofa bed for the 5 of us plus our baby! So much even with our pack n play! Quiet! Great indoor pool and gym! Pool closes at 10pm! Great hot and cold breakfast next day!! Will definitely recommend and stay again! read more

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We stayed one night on our way through the area. The room we were assigned on the top floor was undergoing renovations so no pictures on the wall and temporary window coverings. Other wise the room was in excellent condition. Bed comfortable, expected quality linens and bathroom updated. Lots of space in the bathroom for personal items and in room fridge and microwave. The bathroom door slides between the closet and bathroom, which I see a lot these days. From a decorator point of view this makes for 'clean lines', but it's not especially private when you need to use the toilet. The common area on the ground floor is decorated in what look like Chihuly glass artwork hung on the walls. The seating throughout the lobby and breakfast area look new with plenty of comfortable seats and a TV. They also offer newspapers in the lobby as well as a market which sells healthcare items, snacks, soda and a few things you can microwave in your room. You can add them to your room bill or pay for them by seeing reception. This area is under surveillance. We use the hotel app to make reservations and had limited interaction with staff. When we arrive reception looked up the reservation, verify our ID and credit card, hand over the keys, let us know what time breakfast is served and we are on our way. There was only one other party checking in and we were on our way to the room in a matter of minutes. Staff we encountered, however briefly, were all pleasant. The breakfast area is a good size off the back of the lobby. All the breakfast items you would expect are here including waffles. The area was clean and there are a variety of seating options. The coffee, tea, hot cocoa station is separate from the breakfast buffet area. Plenty of parking around the building with handicap spaces by the entrance and an awning in front to unload your bags. A very nice hotel. read more

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My husband and I stayed here overnight to break up a long drive. In retrospect, I'd have felt better just driving the 11 hours straight through to our destination. The room seemed clean enough but the noise level from outside the room was so bad. Between the excessively loud elevator bells and the loud people upstairs and in the hall, I was thankful to have packed a white noise machine, which helped somewhat but not entirely. I could literally hear our neighbors in the next room open their window shades in the morning. No freezer section in the mini fridge so I couldn't refreeze my cold packs for the second leg of our trip. Breakfast buffet could have been way better. We ended up grabbing some coffee and hoping for a decent breakfast spot on the way. The worst, though, was the unadjustable heat in the room. They give you an illusion of control with a thermostat in the room but you can't truly adjust it (lord knows I tried). The excessive heat is what kept me up most of the night. When I'd finally drift off to a shallow sleep I was awakened from the pain in my shoulders, back, knees and hips from the bone crushingly hard mattress. This hotel was just "renovated" but certainly with no thoughtful consideration for guest comfort. read more

This Hampton Inn is nicely secluded away from the main road, but is still conveniently located next to the freeway and rest of Salem. They have plenty of well lit parking and you don't need to feel nervous about your car being left in the lot. They have a nice grassed area designated to walk your pets on but it's not fenced so you'll want to keep them leashed. The rooms were clean and the beds comfortable. I stayed here for two days during a motorcycle trip due to rain, without feeling like I was trapped. More like just resting from the road. I used the laundry while I was here and it works well but it's only a single washer and drier, so hopefully nobody is there before you. The real perks about this place are the employees. When I needed to adjust my check out date they were able to accommodate without any problem. They have been nothing but pleasant to speak with, and helpful in every way. They have truly made my unexpectedly longer than scheduled stay here a pleasure. read more

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We tend to judge all hotel visits by this particular Hampton Inn in Salem VA!!! The pool is inside so rain or shine it's available. The rooms are clean the beds are comfortable. I love the bathrooms! No tubs!!! I do not like tubs!!! The fitness studio is the best!!!! More than just a bike and treadmill!!! Love it!!! read more

We came in for a softball tournament and a 4 night stay (Tuesday-Friday). We arrived around dinner time and checked in with no problem. The hotel appeared as all Hampton Inns do - clean, well-dept, coffee 24/7, lounging area, business center, eating table for the morning breakfast. Fitness center and indoor pool at this one. Our room was the usual - non-smoking with 2 double beds. Fridge, coffee maker, large screen TV. Plenty of outlets which we always seem to need for laptop and gadgets. Clean, plush towels and crisp, white sheets. We quickly unpacked and looked for dinner. There are plenty of restaurants and stores close by - Angelle's, Momma Maria's, and others. Plus a Food Lion less than a mile and plenty of stores within 2 miles. Sadly, the FedEx print center is far away - which I needed. Also, the business center printer was down - which I also needed. But the incredible Morgan behind the desk found me a solution and saved the day. She was like all the staff - friendly and effective. The gym was great - especially because there was never anyone there when I was. So no ear buds needed and no conversations. They had dumbbells (minus 15 pounders, just MIA), a couple mate, weight benches and a some other weighted equipment I don't know the name for. In an adjoining room they have plenty of treadmills and bikes. And lots of TVs - all managed with one remote. So you have to be very close and point the remote to the TV you want to watch. Towels, water cooler and antibacterial wipes all provided. The other important thing for me - the breakfast and coffee situation. This Hampton Inn was TOPS! Coffee available - decaf hot. Hubby does the hot stuff - sausage, eggs, whatever's in the warmer. Of course they always have the waffle set up, bagels, muffins, cereal, juices, yogurt (YAY) BUT MOST IMPORTANTLY - they had "fresh" cut up fruit. I realize it's likely frozen when it arrives at the hotel, but citrus fruits, pineapple, grapes - GOOD STUFF and healthy. Until I pile whipped cream from the waffle area on top. But that's what makes this set up great - you do you - and enjoy! Coffee bar had flavored creamer - so cherry on the top! All in all, a great stay. I worked in the room for 3 days while the hubby coached softball and I normally had no car while he was gone. So I spent a LOT of time in the room and hotel - and I would definitely stay here again. Highly recommend! read more

Hampton Inn Salem - Just getting comfy in our room - Hotels Near Me - Salem, Virginia

Lots of good here. Recommended. Let me start with the not-so-hot and then end with the good stuff. My biggest complaint (which isn't that big) is that the doors to the bathrooms in the rooms are barn-style doors that roll from the top (see picture, if I get around to posting it). The doors are quite heavy; they don't lock; and, most annoying of all, the doors scrap at the top so, little specs of white paint fall down on your head when you go in and out. Not a huge deal, but a bit deleterious. Kind of good-and-bad put together: the place is pet-friendly, which is great, but there are doggy "land mines" in the grass all around the place. Not the staff's fault; there is a designated dog area, and trash bags are provided, but people evidently don't use them. Another good-and-bad: the hotel is _right_ off the interstate, so it's very easy to get to, but you can hear some interstate traffic. If you're a light sleeper, you may hear a horn in the middle of the night, like I did. It's not very noticeable, but it is there. Now, beyond that, this place is terrific. It has the usual Hampton excellences: it's clean; it's comfortable; the staff is very friendly and helpful; the facilities are great; the breakfast is delicious. The room was wonderful, Comfortable beds; clean room; fridges and microwaves: lovely. Lobby was lovely, with several areas for sitting and relaxing. There's a beautiful veranda in the back with lots of patio seating, two grills, and a beautiful firepit. Fitness center is impressive for a hotel its size. Numerous weights, balls, treadmills, bikes, and ellipticals, all in good shape. Fitness center is open 6 AM till midnight. Staff were friendly; special shout-out to Donna and Libby at check-in; Mark for cleaning up public areas; Jane for making breakfast. Breakfast was outstanding. Jane was on top of not only keeping everything stocked, but also very neat and clean. They had almost everything you can imagine: biscuits, grits, waffles (strawberry and regular batter, and then condiments like syrup, sugar-free syrup, caramel, chocolate syrup, whipped cream), oatmeal (with craisins and nuts and other additions), cereal (apple jacks, raisin bran, and others), milk, juice, coffee, bagels, toast, English muffins (all individually ziploc bagged), peanut butter, whipped cream, strawberry and grape jelly, yogurt, eggs, sausage... all delicious. Indoor pool was clean and well-kept, with lots of towels available. Pool is open 8 AM till 10 PM. Pro tips (if you're still reading this far): Even-number rooms have a lovely view out the front, mostly at the interstate; odd-numbered rooms have a view out the back, mostly at woods; good view either way. Higher-numbered rooms are closer to the main parking lot and the ice, if you care; elevators are centrally located, so it kind of doesn't matter in the long run, but there ya go. Long and short, very good hotel. Fix the bathroom doors, and it'd be top quality. Wish I could have stayed to enjoy it longer. read more

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We had a great stay at this Hampton Inn. As others have mentioned it is very close to the interstate (though the approach is sort of unusual). The front desk person at night was Libby and she was wonderful! Very customer service focused! read more

Hampton Inn Salem - Sleeper sofa in the room - Hotels Near Me - Salem, Virginia

This was the most incredible place!! Great rooms attentive staff and everything was very clean!! Would highly recommend this hotel!!!

We stayed at the Hampton Inn Hotel on 2/7/2024, we arrived late and we just wanted to shower and go to sleep. As I was showering I notice the bathtub was not draining and after pulling the drain cap off there was a lot of disgusting clump of hair blocking the drain. I complained to the receptionist at the front desk and I sent a text message as I was told to the manager. We have not received any response from the manager. We will never stay at this hotel again...Please see attached picture. The Nebbia's read more

Hampton Inn Salem - Clumps of hair in the bathtub. - Hotels Near Me - Salem, Virginia

The rooms are great. Beds are comfy. Staff is helpful and friendly. The free breakfast is not worth the "free" price. Quality of the offerings is subpar. They would do better by cutting back on the variety and upping the quality. All in all I would stay again when in the area. read more

Nice clean rooms close to highway. Stayed on our way to FL from NJ. Perfect stopping point.

My wonderful wife and I have traveled all day and now are very tired and in need of a great and cozy place to stay for the night . There are several things we look for in a place to lay our weary heads . First the place that we choose must be clean, with great service and a decent price is nice. We look for a convenient location that. is easy on and off the highway. Hampton Inn in Salem Not only hit all our requirements but exceeded everything we needed in all categories. Boom! Free coffee and tea all day is a pleasant bonus for us weary travelers. We would definitely stay here again. Great Job folks! God bless all you weary travelers with safe and fun travel always read more

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I stayed here for 6 nights and am a huge fan. I had business in Roanoke, and this hotel was a 15 minute drive. Nestled away from the congestion of downtown, but also conveniently located by the interstate. I loved their coffee/tea/hot chocolate station. I also chose this spot so I wouldn't have to worry about breakfast in the morning, which is served daily 0600-1000. I think that's a great time to have it every day, as opposed to closing earlier during the weekdays, because not everyone staying here is adhering to the early morning schedule. They have yogurt, eggs, sausage, waffles, juices, biscuits and gravy, cereal, oatmeal, muffin and bagels. There's lots of seating and the front lobby area isn't crowded. This hotel also has an indoor pool and an enclosed back patio that includes grills, a fireplace and a tv. I sat out there one morning and it just felt very pleasant. The fitness center is on the larger side for a hotel gym. They have two large mirrors, a great machine for you to work every body part, a few benches, free weights, medicine balls and cardio equipment. I had a great workout. My entire hotel stay was very pleasant and I would stay here again. read more

Hampton Inn Salem - Cardio machines - Hotels Near Me - Salem, Virginia

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Stay here often. Clean. Kind staff. Great place to rest off of the most horrible 81!!! Your white knuckling be kind trucks does have a respite here read more

This hotel is not up to the Hampton standard. The workout room is an absolute disgrace. First thing in the morning and no towels, the water dispenser is out of order and more than 4 machines were broken! Then you go to the pool and it's closed! Save your money. read more

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This was not a good hotel experience. When I was checking in, the front desk person asked me my phone number and address. I said it should be on my AAA booking record. She said it might be someone at AAA marking a mistake. But, I did it online directly. There was no third person involved. It was funny that they had my name and credit card info right. Then she said I booked the room with a king size bed with disable accessibility. She said she had to switch me to a regular room with 2 queen size beds. I said it didn't matter. But when I got to my room, I received a text message alert from my credit card about the charge. It was $10 higher than my AAA rate. I asked her why. She said it was for the incidental expense charge. It can be refunded. It is a motel and does not have expensive art work or a wet bar. They can easily wait for me to check out to settle the bill. They have my credit card info already. It is a bad business practice. It can be an excuse to up the charge. I hope it is not the general Hampton Inn policy. Maybe it is only happened in this Hampton Inn. This morning when I checked out, once again I was assured that the $10 was for incidental expense and can be automatically dropped off. I will see if this is true. Then I was assigned to the room where the window curtain won't cover the entire window. And there was a high power flood light outside shining directly to the room. The light was so bright that keeping me awake. I will not recommend this hotel at all. Also, it is quite isolated location with no restaurants near by. The room does not have a local restaurants info for food delivery. All in all, the hotel is not customer friendly and the facility is not keeping up the Hampton Inn standards. read more

Very nice and quiet. We stay here regularly. Located on the west side of the freeway it is nevertheless close to town.

Amazing stay! Staff at front was accommodating and friendly. I asked to see room before booking and he was happy to show me. I asked for first floor- for my senior parents and he accommodated! Everyone super friendly. Around the corner quality inn wouldn't show me room- seemed dated, lack of customer service - so we went up scale to Hampton - best choice ever! Joined membership. Breakfast was great. Coffee bar 24/7 was great- clean and neat- patio with fire was amazing and on at nt and in the morning. Could see from our room, even tho cold out , super cool ambiance. Our room was updated and super spacious- will def be back ty! read more

New hotel but the worst customer service. 1 running out of toilet paper and they gave you a roll and suggested you to bring up yourself. 2 no change of towel service during the stay. 3. The people there appear to just hate you. No smile and annoyed look all the time when you walked in. 4 no sound proof and you hear all the commotion. 5. Old and old elevators that were slow. Not Hilton standards but as good as motel service for a clean room to sleep in. read more

We stayed here toward the end of February 2020. This was such a nice hotel in many ways. The desk staff was so friendly. The room was very nice and clean with calming colors and a comfortable bed. I like the little portable snack table in the room. There was a nice Italian restaurant about a two minute drive I would absolutely stay here again read more

Great new hotel. Very comfy bed snd great service. New hotel. Definitely on our favorite hotel list when traveling through the area. Indoor pool and great breakfast. Very clean snd upscale feeling at a great price. We ate hhonors members so got a rate under $120/night for Saturday night in august. . read more

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Staff is very friendly and accommodating, rooms are clean (had an issue once but was taken care of). The breakfast area is kept very clean and I highly recommend this location. read more

Great location right off of highway. It was raining and there was a nice large overhang so our bags did not get wet. Staff was very friendly and offered me beverages and snacks because I am a gold member. The lobby was bright and modern. The rooms were clean and spacious for (5) of us. We used the pool- clean. The breakfast was delicious. I would definitely stay here again and recommend to family and friends. read more

Great as expected Looking for an easy stay close to Salem business? Enjoyed the omelets at breakfast and had a very comfortable room. Hampton has become my favorite brand not only for making my life easy in terms of the stay but also providing the simple things a business traveler needs. read more

It was a nice hotel for a quick stay. The reservation was easy on line, staff friendly, room was quiet, breakfast was okay. It was a good value for the price. read more

My wife, son and I stayed here on 8/19/17 and the hotel itself might be nice but stay away from room 127. It has a king sized bed in a separate bedroom and two double beds in the main room. Unfortunately it is up against a wall and two windows shared by an outdoor grill area with a 60 inch tv hanging on the shared wall and you can certainly hear it and the people watching it. Also the bedroom shares a door with an electrical room that has a light on all the time that shines through the bottom of the door and provides a nice loud transformer hum for you to sleep to. And last but not least, across the hall is the loudest ice maker fan in existence. I almost ripped its power cord out of the wall. Other than all this noise, the beds, bathroom and breakfast was nice. read more

No issues at all with this hotel. Very clean and modern. Breakfast was okay nothing fancy. The price was $200 after taxes do a bit pricey but worth the price compared to the condition of the hotels in the area. The bathroom was way nicer than I imagined. Beds were actually comfy and the bedding was fairly nice as well. read more

Great hotel - clean, awesome breakfast buffet. Only complaint is the pool - its indoor yet not heated so its extra freezing!

Made a reservation on the Hilton Website and put in the wrong date. Would not make good on the credit or refund but Hilton Corporate did. This location promised me a discounted rate for the proper dates so I booked the rooms and they would not honor the discounted rate. Lack of customer service should make you think twice about staying here. Travel to the area frequently but will NEVER allow them access to any of my money again!!!! read more

Updated room but a bit dirty. Loud occupants burning popcorn letting their kids run down the hallway at 10:00pm. Price was right but sadly won't return. read more

Located right behind an exit ramp, along Rt 81. This was once a Holiday Inn. Since Hampton took it over, they renovated the entire place and it looks fresh and new. Very clean and good sized rooms. The staff was very friendly and helpful. They do have a small store, for munchies and such. The only negatives are the elimination of the restaurant (though do now serve a free continental breakfast) and the elevators probably should have been replaced. They sounded a bit iffy, on each ride. I would definitely stay here again. read more

Pros: New hotel Rooms are large and very clean Small indoor pool Nice clean little gym with multiple TVs Pretty good complimentary breakfast. Cons: No soundproofing what so ever. Pool is a little bigger than a hot tub. read more

On our way from the northeast to the Great Smoky Mountain National Park and stopped in Salem on the way. This hotel showed up with good reviews and so we selected this one. VERY nice Hampton Inn. Very clean and modern rooms with refrigerator and coffee makers. Staff was pleasant, welcoming and efficient. Breakfast (included) was complete with delicious egg, sausage and cheese sandwich selections as well as waffles and some healthy fare choices (yogurt and fresh fruit) read more

We stay at a lot of Hilton properties. This one is well maintained. The rooms look like they have been renovated and was really clean with no odor. The service at check in was what I would expect with a nice greeting. Would stay there again we picked this one base on positive review. They were right. read more

A very modern and spacious Hampton Inn. I have stayed in many Hampton Inns and this one has one of the best breakfast areas. Our room was very clean. The entire hotel appears to be well kept up. Only one minor negative. The bathroom door in our room was a sliding door but it was hard to slide. read more

Very nice hotel with spacious rooms. Rooms have a fridge, microwave, and coffeemaker. Hotel has breakfast, a pool, and a gym. Would highly recommend it. read more

We stayed here over night while driving from NH to Georgia. It was awesome. Salem is a nice town to stop in, and this hotel made it even better. The front desk staff was super friendly and the room was perfect. The room had mfortable beds, and was refreshing with a homey touch. We took a swim in the pool, and although we didn't use it, they have a really nice patio and outdoor dining area with a fire pit, grills, and outdoor TV. The continental breakfast was GREAT. We really felt at home here, and felt the need to make sure it was known! Thanks for having us, we will be back. read more

We've now stayed here on 2 different occasions and I would choose this very warm and welcoming hotel again next time. The rooms are very nice with a comfy bed. Breakfast is well thought out and more choices than you'd expect, good stuff! But most of all, the people who work there are so friendly and helpful you just want to stay an extra day just because. read more