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Hampton Inn Rock Hill

3.5 (35 reviews)
ModerateHotels
Open • Open 24 hours

Hampton Inn Rock Hill Photos

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Brandon Ahrens 1/5 just now on Google My daughter and I had reserved a room at this location on October 19, 2024 as we were attending a concert that evening in Charlotte and did not want to drive back in the middle of the night. UNFORTUNATELY, that is exactly what we did. After checking in to room 321, we found a bloody, fluid soaked towel in-between the box spring and mattress. It had been there so long that the towel was compressed. The comforter also has a blood type stain on it as well as the cushion on the couch. Dead carpet beetles were a long the baseboards and bed areas. Photos were taken and I immediately went back to the front desk ( who were polite and embarrassed by the condition of the room) and apologized for these issues. They said that they are so tired of housekeeping not cleaning the rooms properly. I asked for a new comforter in which the housekeeping gave a slip cover for it and said to just put it on over the comforter. That is when I went back to the front desk and said that we will be checking out of this hotel And we're forced to drive back in the middle of the night. Since then customer service at the hotel and with Hilton has been horrible full of lies and a lack of responsibility and accountability. Not only has the Hilton hotel brand done. Nothing. The Rock Hill manager Gerald Miller contacted us and did nothing at resolving the issues as well. My family and I generally stay at Hampton inns anytime we vacation stay as most of the time there are good quality rooms but not at this location

Free breakfast
Jeff W.

Stop here quite often, as we travel by car quite often from Florida to Pennsylvania (and back) and this is about half way. Much like every Hampton Inn, this location is clean, curtious, get free WiFi and a free breakfast. We are Hilton people, and are big fans of Hampton Inns. They give you everything you need. Even a free newspaper. We don't use any of the other amenities - pool, gym, laundry, business room - but they are there. They have a big parking lot. We always park in the back as we are pulling a trailer/boat most of the time.

Coat hooks across from closet

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Clean rooms. Friendly staff. Good breakfast. All the stuff you want in a hotel.

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Ask the Community - Hampton Inn Rock Hill

Review Highlights - Hampton Inn Rock Hill

“Mini fridge was one of the larger ones with a freezer compartment - great if you need to refreeze cold packs while traveling.”

Mentioned in 2 reviews

Read more highlights

Best Western Rock Hill - Exterior

Best Western Rock Hill

(16 reviews)

I stayed here September 29 , 2021 and also my son and his wife had another room . The room was…read moreclean and the hotel was also clean and nicely decorated . The staff was very nice and I would definitely recommend this hotel if staying in the area . We looked at a couple other places and they were down right scary . The area is not very good with people walking down the street selling drugs or hookers , but it is kind of hard to get away from that now days . We only stayed here one night since we were traveling . Didn't see anyone hanging out in the parking lot like some places and no one messed with our car . The bed was comfortable and the room was very clean . It was almost like this hotel was in the wrong area , should be in a nicer part of town . The price was very reasonable and they had a breakfast in the morning , but we didn't make it down in time to get it that morning except for some coffee and a yogurt .

If I could leave this review without giving a star I would have!!! IF YOU READ THIS REVIEW BEFORE…read moreBOOKING!!! DO NOT STAY HERE!!! I travel for a living and have stayed at many hotels in my years of traveling. Best Western is my usual (if the price is reasonable) go to stay. As I walked into the doors of this BW, the first RED FLAG WAS THE SMELL! But I was tired and was ready to lay down. RED FLAG #2 the card machine didn't work!! Again, I was really tired and wanted to rest my body. After receiving my room keys, I proceeded to the 3rd floor and come to my room (311) where I find the door propped open. RED FLAG #3, that I ignore. IT MUST HAVE BEEN LEFT OPEN TO PREVENT THE SMELL FROM BEING TRAPPED IN. SMH The hotel is JUST IN A NEED OF A REMODEL. EVERTHING NEEDS TO FIND ITS WAY TO THE TRASH. The furniture is so worn and filthy. Sooooo, I always pull back the sheets on the bed to inspect. Because that is where I have to lay my body. THE SHEETS WERE SO WORN AND HAD MULTIPLE STAINS ON THEM. I took pictures of the bedding and left the room. After showing the pictures to the front desk clerk and requesting a refund. He calls the hotel manager, who tells him to offer me a suite. Sir, I will not be staying here!!!!!! At this point I don't care how tired I am at this point. I would truly like my money back!! If this review can help someone else avoid this filthy, it's worth donating to the renovations.

Tru by Hilton Rock Hill - Guest room amenity

Tru by Hilton Rock Hill

(21 reviews)

What went well? So far- EVERYTHING! This is the nicest hotel I've ever been to while traveling with…read moremy kids. Just had the breakfast and it was the best one I've ever had. This hotel must be very new because it still has that new smell!? The AC works really well and my room isn't grossly humid like the last place we stayed at. I picked this place because of other reviews that said it was the cleanest hotel they have stayed at and they didn't lie- I agree. It's the cleanest!! The room has a giant tv and the pillow I slept on was the comfiest I've ever had. I'm tempted to ask if I can buy it (ha!) I have already recommended this hotel to my friends and family and will continue to stay here on future trips. Also I like the noon check out. I needed a late as possible check out and most places only go to 11. Update- the shower glass is so clean, I walked into it haha!

Check in was a breeze. We had our small dog with us, so I stayed in the car while my husband…read morechecked in using my rewards number so that I would get credit for our stay, which I appreciated. We rolled in to Rock Hill hauling a giant horse trailer, so I didn't book ahead on-line, because I needed to find a hotel with a parking lot that could accommodate our unusual haul! We received our welcome water and snack - I don't know whose idea that was at Hilton, but can I tell you that I love it? Hydration is key on roadtrips and I don't stop for anything unless absolutely necessary, so that bottle of water upon check in is a welcome reminder to hydrate! It's empty before I even get to the room. Speaking of rooms - I LOVE Tru when I'm on business. The sleek, minimalist designs are just what I need. The fact that the hotel is DOG FRIENDLY makes me SO happy. They allow dogs of all sizes and the rooms (at least ours) are absolutely dog friendly - no carpet! So, if Fido DOES have an accident, it's easily cleaned. That being said, there's no reason your pup should have an accident because there are plenty of dog potty stations complete with baggies and disposal. There's a wide array of snacks and drinks available for purchase and the continental breakfast blew my mind. Gone are the days of stale muffins and mushy fruit! They had egg bites that rivaled Starbucks, Lavazza coffee, biscuits, sausage, toast, cereal, hot tea, and the most amazing little pancake machine that cranks out two pancakes in two minutes. It's so great! One thing I must note is that even though the hotel is dog friendly - there is NO odor. I mean, NONE. This hotel didn't even have the general "hotel smell." It just smelled fresh and clean and it WAS. I spilled some water on the floor and when I wiped it up, the white towel was still just as white as when I put it down there. Clean, clean, clean! No hair in the showers or sinks, not a towel out of place. I hope management treats the cleaning crew like queens and kings, because this hotel is SPARKLING clean. Lastly, I adore that they use Not Radio soaps, lotions, and shampoos. Truly, this hotel has thought of everything you could possibly need and they've made it convenient as well. Cheers to everyone working at this hotel and thank you for making our experience so wonderful.

Home2 Suites by Hilton Rock Hill - Health club  fitness center  gym

Home2 Suites by Hilton Rock Hill

(38 reviews)

$$

Stayed here for about a week for work. Pretty great place for an extended work-related stay. Prices…read morewere really great too. However I had to extend my stay due to changing circumstances, and the cost per night went up around $70, which seems to be common for extending a stay. I ended up switching to the Hampton nearby. Other minor issue I had was with housekeeping which didn't seem to adhere to the schedule I was told they would listen to. They just seem to swing by random times. Shoutout to front desk manager Georgia though-she is awesome and helped me find a stop-gap solution when I needed to stay an extra night.

As usual we booked in advance through Hilton. We were a little skeptical of this location because…read moreof the negative reviews but we like the Home2 Suites line of Hilton properties and thought it was worth a try. We stayed here on Sunday night before Memorial Day. We checked in online, used the digital key and headed straight to our room about 7pm. There are many amenities which we did not check out because we were just staying for the night. Although the check-in was flawless, the WiFi was good, the TV channel options were endless and the room was quiet, we will not stay here again because of the following: There were multiple lights that did not work in the room. Light fixtures should be one of the easiest things to maintain. One had no light bulb, one we are guessing the light was burnt out and two only had one of two lights working in the fixture. The movable work table under the counter had some sticky residue on it. It was clearly not wiped clean. The remote had no cover for the battery. There was a piece of something that looked like food on the floor and the carpet needed a deep clean. These simple things raised our concern for the cleanliness and maintenance of things we did not notice. We made a note that for future travels through the area to stay at the Home2 in Blythwood, SC, It is a much better location overall than this particular hotel. In addition to the cleanliness and maintenance in Blythwood, the space in the room felt much bigger. The bathroom had a barn door verses the regular door in Rock Hill which barely cleared the toilet making it an extremely tight fit if shutting the door to use the bathroom. Not a great experience.

Hampton Inn Rock Hill - hotels - Updated October 2026

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