This is my favorite hotel in Minneapolis! I wont stay anywhere else now after my experience here…read more Great staff, easy parking (not like another place I stayed at!) and its connected to the mall. My only regret is not staying here longer. I wouldve skipped the marathon in Duluth to spend more time here!!!

First of all I'm a big Marriott fan and bonvoy business member etc. I used points to secure my room…read moreas it was only a one night stay before we flew out the next morning, early. I did not get any upgrade and I'm titanium elite, so that was unexpected. My room was ok. The towels were over washed and you just dread drying off to that sandpaper. They really need to up their towel game and provide luxuriously soft towels. The shower is great and then the towels just suck. The bed was comfy but the headboard had some serious damage. The coating was rubbing off which became sticky and was trapping my hair and pulling it out. The room would not cool. We arrived at 6pm and the thermostat was set to 72 yet the room was 77?!? We set it to 66. At 3am it was only 72. By 6am it was only 71. The AC kept turning on and off. I don't know why it turned off when it NEVER reached goal temp. We had dinner in the restaurant which will be a separate review. However- the lobby restaurant is what you use when you're dining- and the bathroom was absolutely ATROCIOUS. It was so bad- I went straight to the hotel desk to inform them of my disgust. The women's bathroom had three overflowing trash cans- filled with paper towels and fast food/takeout cups and bags etc. The first stall was in use, so I tried the second one- nope. FULL OF DIARRHEA. The third stall, ALSO FULL OF DIARRHEA. The fourth stall had a toilet seat cover on and was full of used toilet paper. Why are the automatic flushers not flushing? The last stall also had some lingering toilet paper but at least did not have chili corn brown diarrhea in it. I was afraid to touch anything since there's a diarrhea epidemic on the news. So you can see why I ran straight to the desk to let them know their cleaning was non existent. What a complete lack of oversight by the management. Is this the reputation that JW Marriott wants??? I let them know the bathroom was a health hazard and an emergency and needed attention right away. Their apology was weak, saying I could go upstairs to the second floor to use the restroom. I told them I'd rather go up to my room on the 14th floor. Their response was disappointing. They did clean up the bathroom, as I checked while using it after dinner, before going to the mall of America. The concierge lounge was a nice perk with my loyalty status but on Friday and Saturday it is closed other than for a bowl of fresh fruit, a mini fridge of sodas, bottled waters and a fancy coffee/tea machine. They don't even let you in to access the candy. Parking was easy. We self parked which is $27 plus tax and there's an elevator that takes you straight to the lobby. We enjoyed the easy access to mall of America. The gym looked spacious, with lots of equipment. The indoor pool has no hot tub. There were screaming kids running around the pool so we decided to forgo it. The restaurant will be a separate review- it was great. The lobby bar looked good- a little different food menu than the restaurant. The room itself, 1413, had a large spacious barroom and a nice lounge chair. City view was meh. Appreciated the Nespresso machine with the complimentary bottled water. Small mini fridge. Robes appear nice (we didn't use them). The bathroom soaps were great! They didn't smell too manly like most hotels. Pillows were the best thing in the room. Bed was pretty good too. But the room was too hot and the towels were ruined. I did appreciate their QR code where you can order room service or amenities such as champagne, local beer trip? Cheese board, dessert, a teddy bear etc- that's a really nice option for stays more than 1 night (needs 24 hour advance notice). I would not stay here again. This mall area has multiple other hotels and I believe the intercontinental at the airport is the nicest hotel in the area. For a JW Marriott, I was verydisappointed.

I visited Minnesota recently after my daughter passed away. While there, we planned a family…read morereception and get-together at a public park but soon learned rain was in the forecast. As it happens, Home2 has a very large lobby area with adjacent game room that can accommodate a large group. I asked about the space and they gave me a remarkably reasonable price on it. In addition, hotel managers and staff worked with the family to make the gathering very comfortable, private and peaceful. For this, I am so grateful. I particularly want to thank Katie Schultz, Director of Sales, for going out of her way to make it a stress-free event.

I was staying here for 3 days with my family and the experience wasn't good, my family and I stayed…read morein room 513 and the place had multiple stains. I chose to sleep on the couch bed and the couch had multiple stains on the cushions and the pull out bed had some kind of stain of the back of it. The breakfast was ok, the water pressure for the shower was terrible, I had to check multiple times to see if it was even on, the mattress was hard and lumpy, the couch creaked every time you sit down, the tv barely worked, and the staff didn't even bother when we tried to ask for new pillows because there were brown stains on them. Overall 4/10, go look for another place.

My boyfriend and I stayed here one night for a staycation, and really enjoyed the new and updated…read morelook! The staff here were very friendly and helpful. The only upsetting part was that I had booked through hotels.com and had a parking credit that was not applied. I was told it would be but was not. The property itself was very clean and smelled amazing! Like they a pumping something nice throughout this place! Our room was very spacious and had a deep soaking tub as well as a rainfall shower head! Loved both! Our bathtub did take awhile to fill, but was well worth it! The lobby area and onsite dining area are beautiful! The food at Firelake was SOLID! I would happily come back and just eat there! I highly recommend the smoked wings if you see them! The bed was fairly comfortable. The gym looked to have all the essentials and then some. Unfortunately during our visit the pool was closed. Overall, I would recommend staying at this hotel!

Stayed here for a work event. The hotel hospitality was top-notch, which I was very impressed with…read more The rooms are very spacious, with all the things you may need. The room was also clean. The only thing was that the bed side light kept going on in the middle of the night. It is a much larger hotel than I thought so the hallways are very long and can take time to get from the conference rooms back to your room. Valet parking is a must here, I think it is rather decently priced too.

We had a wonderful stay at the Westin Edina Galleria. Our room was exceptionally clean and…read morethoughtfully stocked with everything we needed, including water, toilet paper, plenty of towels and coffee pods. The beds were very comfortable and the comforter was wonderfully warm, perfect for Minnesota winters. For anyone who sleeps hot, the room also includes a sheet and a lighter liner blanket. The bathroom was spacious and especially nice, with an angled rain-style showerhead and a separate soaking tub. The staff throughout our stay were very friendly, professional and accommodating. We also loved the extra touches that made the hotel feel fun and welcoming. The weekend arcade room had free-to-play games, board games, ping pong for anyone wanting to channel their inner Forrest Gump and classic arcade machines including the beloved Ms. Pac-Man. There was live music in the lobby bar area in the evenings and we noticed complimentary bicycle rentals available as well. Other amenities include a pool, hot tub and fitness center. The location was another major highlight. It felt very central to everything we wanted to do, with most attractions and restaurants we visited about 20 to 25 minutes away. It is also highly walkable, with the Galleria, Starbucks, Cold Stone, Target and more all nearby. Overall, this was a comfortable, convenient and genuinely enjoyable stay. We would absolutely stay here again.

Purchased a spring afternoon tea. It was in the lobby which was easy to find, but it isn't the most…read moreexciting spot since there's some light traffic with guest checking in/out and from the connected businesses. There is a great selection of teas, they bag their own loose leaf. The teapots themselves are a good big size. The selection of savory food was so good. My favorite was the tomato crostini with burrata, parmesan,and garlic. The price is about the same as other afternoon teas. The peach tea was also the best. The staff were super attentive and nice.

I stayed here for five nights and enjoyed my stay. Kathryn…read moreat front desk was great! She checked in via text twice during my day and responded quickly to a minor issue I brought up. On another occasion I brought up to staff that there was dirt being tracked in the stairway and onto the landing area of the carpet and it was taken care of by the time I got back a couple hours later. The room, one bedroom, was nicely laid out. Bath vanity nightlight is a nice touch. Nice, hot water too. It was really cool to have two types of pillows on the bed and the pillowcases actually tell you if they're firm or soft. Bed was very comfortable. I found the room to be quiet other than a little road noise. In the little kitchen, it would be nice to have something other than powdered creamer for coffee (could have the little containers of creamer that are available at the breakfast counter. And the only spoons were large spoons. Breakfast had some nice options with staff constantly refreshing items. The make your own waffles are always a treat. Only a couple of negatives. The Monday-Wednesday "social" is a nice idea, but it's really just one or two little nibbles. Nothing else. And the with bathroom fan is very noisy. I did mention this to staff. Overall a great option in the area.

This is our 4th hotel to live in during the past 12 months (I'm a travel nurse) ! This hotel is…read moreclean, homey and staff are so welcoming ! They accommodated my requests to be at the end of a hall (I'm a night shifter) and my preference on charging my card for the room weekly). The kitchens are well stocked with dishes and utensils. The internet is super fast and the other amenities (business center and pool/hot tub) and working and nice. They have hot breakfast every morning and is free. There is a restaurant at the neighboring hotel that even offers room service to us here at the Staybridge. They also have frozen pizzas (that are actually really tasty) that they will make for you right here in the hotel.

I recently spent two nights at the Hyatt Regency Bloomington - Minneapolis, and I have to say, this…read morewas a really nice hotel experience! Everything was very clean, the accommodations were comfortable, and there were plenty of little things that made my stay enjoyable. It's always nice when a hotel gets the basics right, and this one certainly did. The room itself was excellent. The bed was incredibly comfortable, and the room was nice and quiet, which is exactly what I want when I'm trying to get a good night's sleep away from home. The bathroom was another pleasant surprise, with a large bathtub and plenty of hot water. There's something to be said for a hotel that doesn't make you fight for a decent bath or a comfortable mattress, and I had no complaints about either one here. I also had a very good experience with the hotel's restaurant. The food was excellent, and having a quality restaurant right at the hotel is always a welcome convenience. Another big plus was the complimentary airport shuttle, which runs approximately every 20 to 30 minutes. The shuttle drivers were genuinely nice and helpful, making the whole process of getting to and from the airport a little more pleasant. One thing worth mentioning is that the hotel doesn't provide daily room cleaning for shorter stays like mine. Since I was only there for two nights, housekeeping didn't come in to clean the room during my visit. That wasn't a problem for me, and I didn't particularly need the service, but it's something to be aware of if you're accustomed to having your room refreshed every day. My only real annoyance was the elevator system. You have to use your room keycard every single time you want to use the elevator, which gets a little frustrating after a while. I understand the reasoning behind restricting access to guest floors, but it's one of those small inconveniences that starts to feel unnecessarily cumbersome when you're coming and going.

We enjoyed this hotel, and has shuttle to the airport. The metro is located just outside and you…read morecan easily take it to the mail of America. That hotel and rooms are clean. Staff is very nice.

I stayed this hotel while in town for work. All staff that I encountered were friendly and…read moreprofessional (front desk and shuttle driver). My room was spacious and stocked with two bottles of water. There were a decent amount of outlets and lighting. Fitness center was spacious and room for multiple guests to utilize. They lost one star from me for the slow draining shower. Also, breakfast is not included in your stay.

I've stayed at this hotel for maybe a few days already and I was here for work-related purposes…read more This place was nice for the amenities mainly the nice little bar , they have a fitness room too with plenty of meeting rooms as well. They do have a shuttle to the airport and the Mall of America but they seem to be pretty picky about when to get service for you. I ended up walking to a bus stop that was only half a mile away which I guess the bus didn't want to do. They do have a Starbucks inside as well. The rooms were very clean and I love the amenities featured. There's plenty of parking as well as well as a parking garage behind. Not much for breakfast since it's a little bit pricey so you're better off going out of your way to grab some food elsewhere. There's even a Denny's next door too which isn't a bad option but it's not my option I would go with first. Overall, I thought it was it a average hotel worth checking out.

Staff great, breakfast great, room great. Easy short walk to MOA. Highly recommend. Would stay…read morethere again.

What a beautiful hotel! We stayed here for a girls night and it was amazing. We all had a great…read moreexperience. We were surprised to walk in to see a full size kitchen, full size couch, and huge dining room table! The space was bigger than what we have at home. The kitchen was stocked with anything we needed if we wanted to cook but we ordered in and it was nice to have all the plates and silverware there. We appreciated the filtered water throughout the hotel. That's one thing that is always missing and we forget to bring. We enjoyed working out in the gym, it had everything we needed so we got a good workout in. The pool and hot tub were very nice and clean. Breakfast included was delicious. They had a lot of options, more than a typical hotel breakfast. Seating was busy but we were able to find a spot for all of us and mingled with other guests at the hotel. Locations is right across from the mall of America, we can see everything from our room. We are mn residents so we didn't feel like we needed to visit the mall but it's perfect for anyone visiting and loves shopping! There are so many other restaurants nearby, walking distance if you are looking for something close. Can't wait to come back!

We stayed at this hotel while spending two days at the Mall of America, and its biggest advantage…read moreis definitely the location. Being within walking distance of the mall made it easy to come and go without worrying about parking or traffic. The hotel itself is older and could benefit from some updates. Our room was functional and clean, but it showed its age. The air conditioner also appeared to be loose and was barely secured in the wall, which was a bit concerning. Overall, we had a decent stay. While the property could use some renovations, the convenient location and reasonable price make it a practical option if your main goal is visiting the Mall of America.

Hotel Review: Country Inn & Suites…read more Location: Bloomington, MN, next to the Mall of America Cost: $472 USD Trip type: solo Room: king suite Rating: 6.5/10.0 Dates: 10/9-10/12 Review: I had very mediocre expectations for this hotel. These expectations were well-met. This Country Inn & Suites marketed as a mid-range hotel yet advertised as an upper midscale by Radisson. There is a Radisson Blu across the street on the grounds of Mall of America which compares unfavorably as both share similar parentage yet the two hotels are on entirely different tiers of hospitality. The Country Inn & Suites has select services and essential amenities only, with a focus on being budget conscious for travelers. During my stay, the airport shuttle was prompt and the driver was polite, even affable. The front desk staff were cheery yet seemed overwhelmed upon arrival. Upon walking inside the suite, the suite I had booked was rather lackluster and had garbage in crevices. The furniture was chipped in each room of the suite, even the coffee table looked like it had gone three rounds in a fight and lost. The water pressure was very good, at about an individual ranking of 7.5/10.0. The bathroom featured a bathtub which is a nice addition, and almost unheard of in most modern hotels regardless of tier or location. Toiletries such as shampoo and conditioner were their own house brand. Housekeeping was practically nonexistent for the entire weekend. Fortunately, the suite was clean though again, housekeeping was not around to take care of the room or garbage. As a plus, the wifi was reasonably fast and extremely reliable with no issues whatsoever. The lobby does feature a hot tub and pool, but during my stay there were many kids occupying the pool which spoke to its popularity. There are two restaurants connected to the hotel, a TGI Fridays and an IHOP, in lieu of an actual hotel restaurant which is to be expected for a mid-tier establishment. There is a small in-lobby Cafe or store you can purchase bottled drinks or snacks from that are charged to your room or you can buy outright. The hotel serves an included breakfast until 9:30 AM on weekdays and 10 AM on weekends. The bed was soft yet firm with a plethora of pillows. The staff are at least, as I mentioned, friendly but the lack of service is disgraceful though at least the airport shuttle is timely and the driver is polite. Ultimately, I rate this hotel a 6.5/10.0

First time staying at this hotel! Clean, spacious, good staff. Hotel is super close to Mall of…read moreAmerica. Getting back and forth is a breeze! We would definitely stay here again!

We had a nice stay here visiting from California. The restaurant appeared very new, modern,…read morecasual, and warm. Check in / out was a breeze. The hotel staff were super friendly and from diverse countries such as Senegal and Malaysia. Our room was also very nice. I wish the pillows were a little firmer and they offered complimentary water. Would love to stay here again.