friendly - clean, room arrangement was good. valet parking…read moreamazing and very friendly!! Food buffet was good, workers were very good. We did order meals and that was about 3star ... fajitas kinda blan... three hamburgers were way under cooked so that was disappointing... should have said "Well done", we didn't have time as kitchen was a bit slow. I would have to say the shower in the bathroom not a fan of the rain shower head ... and glass doors ... should be frosted glass ... for some privacy. Not a fan of showering in the open ... also then nobody else can use bathroom or come grab anything... do not understand that glass showers ... the glass door for toilet is really WEIRD... but overall it was a great place for our group. we saw lots of groups here too.

5 star service for a 3 star price how can this get any better? This is by far my favorite hotel in…read moreMerida. Walking distance to a mall, mayan museum, and movie theater. The hotel itself is pretty new with a very nice pool and small gym. The hotel room service and restaurant are pretty tasty as well. Price is not bad either with rooms starting at 60 and going up all the way to 120 in the high season. The staff is very friendly and always tries hard to please you. This is the only hotel i consider staying while i am in Merida for business since you also get free wifi and there are conference rooms in the lobby.

Excellent property and fairly inexpensive compared to other Bonvoy properties. New construction and…read moreabout a year old. Everything is new and even the standard rooms are pretty huge. As per all Residence Inn Properties free hot breakfast in the morning. Huge rooftop deck with awesome views of the cities with a bar and swimming pool. Not that walkable if that's important to you, but we'd definitely stay here again if coming to Merida!

Safe, clean, excellent staff and reasonable priceread more

I've stayed at this hotel several times in the past. It has a nice location, walking distance to…read morethe Altabrisa Plaza Mall. An Oxxo convenience store is right across the street. So it has an excellent location in a classy part of town. The rooms are simple, and rather small, but are a comfortable and clean place to sleep, shower, etc. It is typical of the wave of business economical hotels which are springing up around Mexico. Breakfast is very good. A full hot breakfast is available for an extra charge. It is like a continental breakfast buffet plus hot freshly cooked eggs, and sides such as chilaquiles. There are wait staff to help clear dishes, and will also bring you what you need, fill your coffee cup, etc. I enjoyed staying here, but caution you to not overload the elevators. I got stuck in one because we had too many people in it!