Whenever we come up this way, we always stay here in Bedford. Hotel is conveniently located right off the turnpike and there are plenty of places to eat within walking distance. The rooms are always clean with very comfortable and quiet rooms. Jyoti, the gm, was working the front desk and greeted us like family. Made sure our room was even better than we expected by upgrading us to a king suite, just because it was available. No matter what time we were in the lobby there was always hot coffee available. read more

My 20yr old daughter was on a lone road trip to New York and was arriving late, I called and spoke to the receptionist, she set her up with a comfortable stay close to the lobby, told me to tell her where to park for great light, and reached out to me when she checked in as I had asked for that service. The hotel was conveniently located off the freeway! My daughter had a great stay and loved the continental breakfast! read more

The room was spotless as was the hotel. The pool was very cloudy like the filter wasn't running much. But the breakfast was not very good compared to other Hampton Inns we have stayed at. No fresh fruit. No hard boiled eggs, one flavor yogurt.Tables where not wiped down after use.Not very quick to replenish food. read more

I absolutely do not understand the 3 stars. Not my experience at all. Amazing property. The service is outstanding. Laura and Ben are great! The rooms are clean. Beds are comfortable. Honored to meet the owner. Just overall a wonderful stay. Would definitely stay there again. The breakfast was good. Plenty of options. Thank you to everyone for helping us on our road trip and providing us a space to call home if but for 24 hours. A special thank you to Laura and Ben and the owner for guiding us. read more

This hotel looks freshly remodeled (or is it new?) our room was sparkling clean. The employees were welcoming. The breakfast was good. The landscaping out front (that includes a waterfall) made me feel like I was on a wonderful vacation somewhere special! I highly recommend this particular hotel. read more

Great location right off the highway. Staff is friendly and kind. Rooms were clean and typical of Hampton style. The Jacuzzi was spotless. However, it didn't have any jets for massaging just bubbles. The temperature was good nice and hot. The pool was perfect. Not too cold. Typical workout room for a Hampton. read more

This is the worst hotel EVERS first of all there's food ins the fridge and SKID MARKS in the toilet and the service is TERRIBLE beware of Terry and the view stinks read more

Hampton Inn Bedford - Nasty - Hotels Near Me - Bedford, Pennsylvania

I checked into this hotel for business with a rate of $153.01 per night. They placed me in an ADA room which was. Or what I requested. I moved to a different room and upon checkout was charged different rates each night with the highest being $238. I spoke with Jodie the manager and was assured she would adjust the rate. This DID NOT happen. Despite phone called to the Diamond desk and to my corporate travel department, the hotel refuses to refund me the additional money. I was not informed of any price increase for changing to a non ADA room. This is the second time Hilton has decided to change rates on me. The diamond desk said they could refund me the money in the form of a check, but it would take 30 days ~ SERIOUSLY!!! I never had these issues when I frequented Marriott. I refuse to stay at another Hilton property again. So extremely disappointed in how a loyal member is treated. read more

After a late start with a two hour set back in Philadelphia traffic we decided to make an early night of it and checked into H I B.. The hotel conveniently located .5 I mi. off of Exit 146 on I 76, has quite a few fast food, and Sheetz gas/convenience stores. It also has a Boss Steakhouse (one of my old favorites). (We didn't stop, I'm on a eating program and didn't' want to use the place as a splurg) lol... There is also the Bedford Diner, I do love diners but did not have time to stop in the am... But I digress , back to the hotel review, I called ahead and talked to Ben, the desk clerk, a very personable young man who greeted us when we checked in... I was really floored after reading previous reviews, except for one of them if I read them prior to checking in i just likely would after kept on driving... This is what I experienced the night and morning that I stayed there, the door to our room was misaligned and was difficult to close, and there was a musty smell in the bathroom along with some dirt around the edge of the sink. The next morning when we left the desk clerk gave us the wrong information which set our travel time back several hours, not a good experience. We won't be saying at this Hampton Inn again. read more

Great people here! Can't say enough how they treated me and so friendly! Love Jyoti and Laura! Thank you for a very nice stay!

All packages delivered to this hotel are delivered NEXT DOOR to a residence, which is the first problem. Then once a notification was sent confirming delivery of our package, the front desk clerk LIED to my girlfriend stating that she asked the owner about delivery and was told out wasn't delivered. However, the next morning at 8am, it was magically there - not to mention the owner stated she never spoke to said employee about it at all. When the clerk was confronted again by my girlfriend she rudely THREW the package at my girlfriend's feet. Obviously atp my girlfriend raised her voice at the clerk about this and when my girlfriend complained to the owner she was told that she "she shouldn't have raised her voice in front of the other guests"! Very unprofessional and we WILL NOT be staying here again. read more

Great friendly staff & front desk! Very attentive and helpful with hotel amenities and information about what's around. I will definitely stay again when the stars align to be back in PA read more

"Lost" our reservation even though we "checked in " electronically. Had one room available but it wasn't cleaned and at midnight, had no one to clean it. Would NOT recommend this place. read more

I would sleep in my car before I ever stay here again! The woman at the front desk was rude and obnoxious (later found out she is the manager). The room was obviously not cleaned properly but we were so tired we didn't even bother to complain. After leaving we found out that she over charged our card (still trying to get it resolved). read more

They are great to work with. Nicely updated, right off PA turnpike. Easy in and easy out. Staff is amazing. Rooms smell great, beautiful pool and hot tub read more

I stayed here with my wife on a Friday night before a wedding the next day. Being a frequent resident of Hilton hotels I tend to expect them being a nicer hotel chain. The rooms are always clean and the price is very reasonable for what is provided. Had I read the Yelp reviews of Hampton Inn Bedford before staying here I would have hesitated in booking this place. Needless to stay this hotel exceeded expectations. Rooms have since been updated since most of these reviews and pictures. Our room had new tiled floor as well as new carpet and a nice bathroom with walk in shower. The only thing dated in our room was a yellow phone but really hardly anyone uses those anymore anyway. Upon arrival the staff was extremely friendly and in the morning the breakfast was a decent filler. My wife and I even spent some time in the hot tub for part of the night. As a bonus, HBO movies were included in the TV selection and we were able to watch some newer movies when settling in for bed. The Hampton Inn exceeded expectations with it's newer rooms, cleanliness, and friendly staff. I would not judge this hotel by the small sampling of reviews and would give this place a try. read more

I cancelled my reservation 2days before my trip, do to my dad being in the hospital. They still charged me because there computers don't process until midnight. I got charged because of their computers. I am disputing this. read more

Very disappointing! They are obviously not cleaning their rooms well! Our party had 2 rooms. Room #1: had crumbs and drink stains on the cabinets. Room #2: I walked in and it had obviously not been cleaned. Beds had been used and there was coffee spills on the bedside counter top. Bathroom counter was also dirty. I requested a new room and that room also had spills/stains. There was a stain on the pillowcase and hair in the beds and towels. They are obviously not compliant with their promise of cleaning well because of COVid. I'm glad I packed disinfectant wipes. I spoke to the front desk who just apologized (sort of) and said they had a housekeeper who had to go home sick and another employee who was sick in the back. Will not be back. read more

My husband and I stopped at this Hampton Inn for an overnight stay. Before checking in, my husband had an unexpected medical crisis. I explained our problem to the desk clerk as we checked in, indication our need to find the nearest emergency hospital. One of the employees, Sam, got in his car and led us to the hospital. It was time saving and stress free. My husband was released the following morning, and we needed to cancel our trip and head back home, about a 7 hour drive. A cheerful elderly employee, who uses a walker, had me fix a breakfast plate for myself and my husband, wrapped them securely in plastic wrap, put my luggage on the seat of her rolling walker, and delivered them to my car. She is truly an Angel in my book. read more

disgusting disgusting disgusting!!!!! the receptionist was very rude and disrespectful!! upon them not properly looking for my package that had been delivered, it took me calling usps and the owner jyoti to get my package. upset that i had to call around for my package which was in the mailbox like i had told them since yesterday, the receptionist goes next door, gets my package and throws it to me! this place lacks professionalism every way it goes. from the owner to the workers. i would never ever stay here again. read more

Walked in, no reservation, we were greeted by a charming desk clerk who made sure we had all we needed, made a great recommendation for dinner and gave us a room with a great view. i would go there anytime i am in the area. strong recommend! read more

I can not say enough WONDERFUL things about this hotel. Besides the hotel stuff, it was extremely clean, well maintained, and everything had a fresh peaceful feeling about it why we were there. Breakfast was different and hot each day which was a nice change from the same thing everyday. The beds and pillows were extremely comfortable. We had an unexpected stay due to a death in the family and the hotel owner Jyoti and staff, Amber Ben and Felicia went above and beyond each day not only to make sure we had what we needed hotel stay wise, but checked on us each day personally to make sure we were okay. I have never in my life felt so "at home" away from home. If you are traveling anywhere near this area, you would be crazy to stay anywhere else. Located right near highway and turnpike and lots of food choices and things to do. read more

Stayed here July 3, 2010 and found it a modestly acceptable stay. Full of other travelers, the staff were not much help but otherwise did what they do for registration. Room was clean, but had no view worth the price paid. Stayed the one night, and then rolled on. Free breakfast was fairly basic - and the "lunchroom lady" needed a job change. I don't think she smiled once the entire time we were there. read more

I had the pleasure of being a guest at the hotel after my car broke down on my way home to southern Maryland. Being in a state of panic and very glad to be alive, I called this hotel and told the staff about my predicament. I knew no one in the area and I needed a safe & clean place to stay. My room was immediately reserved for me by the staff at a great rate! I was greeted by a smiling, friendly Manager on duty by the name of Cindy. She was wonderful. Cindy made me feel so welcomed, told me all about the hotel amenities and the area, then checked me into a nice, clean room. Things were finally getting better. Besides my car breaking down and having to pay $1000 to get it fixed, the only other negative was the cost of the only taxi in town. She charged me $15 to go to the Bedford Tavern for dinner and back. It was only 2 miles from the hotel. I wanted some wine on Monday and used the taxi again to go get a bottle and some dinner. That costed $12.45! It would have been cheaper renting a car for the day. When I mentioned this to Cindy, she asked me if I needed to go anywhere else. When I told her that I needed a ride, she volunteered to take me to the dealership to pick up my car when she got off. Cindy did just that. Cindy and the rest of the staff there turned a miserable situation into a great stay for me. They were a blessing and I am truly grateful. read more

Is this really a Hilton property? Very old accommodations, 1990's lamps, poorly grouted tile bathrooms. I spent 112 nights in the Hilton chain last year and this hotel is by far the most out of date. The sign should really say Days Inn. read more

I had "be my guest" coupons. They were from a previous Hilton screw up. I didn't look at the coupon because I was told they would be accepted by any Hilton. Hampton Inn is a Hilton hotel. They accepted the coupons when I stayed. A week after my stay they returned the coupons because they say they are for Embassy suite. They then charged me. read more

Room was very clean and the beds are great. The linens are white and fluffy. Overall this is a great hotel. The noise level when in our room was the only downside. We could hear a clear conversation coming from somewhere other than our room. read more

I stopped here with my family to break up our 10 hour trip heading back home from NYC after our week long cruise. I couldn't be happier and pleased with my decision. Customer service was A++++!!! Jyoti, the property GM was working the front desk when we arrived and was super friendly and personable. Check in was smooth and easy. The property is conveniently located right off the freeway. It's in a small town bit there are plenty of restaurants nearby to choose from. This location has been recently renovated and the updates are very nice. Our room was equipped with lots of USB charging ports and a nice work station. We stayed in a 2 queen bed room that included a decent size fridge and microwave. The property was very quiet. The beds were very comfortable as well. They have a little snack bar at the front desk that is stocked with beer, wine, soda, candy, and chips for a small fee. The pool area was very nice too. I will definitely stay at this location in the future if I'm traveling near this area again. A+ for everything!! read more

Checked in...Carried our bags up...Couldn't get the door open...Called front desk...Nice guy, but he couldn't either...He called "the manager" who couldn't come to fix it for AN HOUR...We left...Is there no maintenance staff at this place? read more

Basic, nothing special. My bed had a 'sweet' spot to sleep. You know the sagging part of the bed were all the past occupants had slept creating a body crater. The exercise equipment consist of a Wal-mart quality elliptical, treadmill, and recumbent bicycle. Not great, barely functional. If I had known prior to my stay I would have looked elsewhere solely based on the fact. I did not try the pool or jacuzzi but it looked clean and inviting. Overall, there are many other hotel options, and I'm going to patronize one of them next time I'm in the area. read more

This hotel deserves 5+++ stars. We are on a road trip and decided to stop for the night. We called about 15 minutes out of Bedford and spoke to a lovely lady at the front desk named Leslee. She confirmed availability so we drove straight over. She gave me the warmest greeting, like I was an old friend. She took the time to show me all of the amenities and to tell me when breakfast was. When I told her my daughter and I would have to leave before breakfast, the next time I passed through the lobby she gave me two "to go" bags. Each had a water bottle, a granola bar, instant coffee mix and a couple of other little treats. It wasn't just a thoughtful and generous gesture but it was very forward thinking on her part. With her attention to customer service she could work in the finest hotels in the largest cities. Yet you can tell she takes pride in where she works and what she does. We were so pleased that our room was spotless. Everything was very comfortable. Nothing looks dated and it's quite clean and modern. We are traveling in the midst of the fast spreading coronavirus. Leslee had hand sanitizer readily available and she had completely cleaned the counters as well as each individual key and every surface to ensure everybody's health and well-being. While the room and the hotel are perfect for our needs it is really Leslee that made this experience so exceptional with her personalized care and darling personality. read more

I wish I could give this hotel a higher rating! My husband, myself and our 3 children broke down on the Pennsylvania turnpike at 8 p.m. on our way home to Virginia. There were no repair shops open so we were stranded over night and wound up here. They have gone above and beyond for our family to help us. Diapers, milk, phone charger to name a few. Also allowing us to store perishable items in their freezers while we wait for our car to be finished. They gave us a discount on our room as well! I can't say thank you enough for helping this military family when we were stuck in a hard place. read more

There are bedbugs in this hotel! This was the most disgusting hotel I have ever seen and I travel often for business. The first sign was only a couple cars in the parking lot. The second sign was that mattresses were stacked up outside. The front desk employee asked if I knew there was construction there. I didn't because no one had told me. She said they were renovating and were working on the 3rd floor. As I was standing there, workers were dragging out mattresses and furniture. The other 3 floors of the hotel were still open but it took her a long time and a call with housekeeping to find a room for me - even though there seemingly were no guests. When I got to the room on the 2nd floor, I inspected the bed and found bedbugs and their feces! I went downstairs to complain and the front desk employee didn't seem surprised when I said I found bedbugs. She spent another 5 minutes trying to find me a 2nd room, talking again with housekeeping. She said I was the first person to stay in the room, which was newly renovated. But when I got to that room, on the 4th floor, housekeeping was cleaning it - so I clearly wasn't the first person in that room. I went back to the front desk employee and told her I would not stay in the hotel because of the bedbugs and all signs showing there was something wrong with the hotel. I complained to the hotel's manager and Hilton corporate and both actually accused me of lying! Don't stay here! read more

A terrible experience. We reserved 3 rooms in a hotel advertised as non-smoking and they rooms smelled like smoke. One was bad enough we had to request a room change. The walls in the rooms were paper thin and we heard partying going on next door until late. We called the front desk to complain and they assured us they would ask them to hold it down. After a while there was no change so I had to call the room myself and ask them to hold it down. The shower curtain rod was coming off the wall and I wasn't sure it was going to stay up during my shower. There were only 2 luggage carts for the entire hotel and in the morning I had to wait a considerable time for a cart. We were trying to load up our party of 4 adults, an 85 year-old and an infant. When we brought our concerns to the front desk they were belligerent and defensive, no one apologized for the bad experience. We got a call from the Hampton Inn customer relations a few days later. I noticed we had not been charged for the rooms and thought at first that was great. We got a call from the hotel manager a few days later. I told him that we hadn't been charged for the rooms and that I felt the situation was resolved. No apology, he just checked his records and said he thought the charge had been refunded and hung up on me. Today I see they have charged our card after all. A very, very bad experience all around. read more