From housekeeping to food staff, everything 5 stars. Tye, at the front desk, was fantastic and very helpful! My room was very clean and good sized. Everything worked well and the room was very quiet. Hotel is going though a remodel so parts of it were in shambles, hence the 4 stars, but overall it was pretty good. read more

Hampton Inn Atlanta-Fairburn - Hotels Near Me - Fairburn, Georgia

This was the worst Hampton Inn I've ever stayed in. For $160 a night I expected so much more. Boy, was I disappointed. My husband and I had not planned to check out until that afternoon but our room was so nasty and musty that as soon as we saw daylight we got out of there. Stains on the couch, the floors, nasty showers, humid rooms...I felt like a stay at the Super 8 would have been better. If you're considering staying here I would not recommend. The only reason we did not turn around and find another place is because we'd been driving from New Orleans and were exhausted. We didn't check in until very late at night. Nice employees but HORRIBLE hotel. I am very familiar with the Hilton brand, as a gold member. This was NOT Hilton quality. read more

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Ouch!! This was a painful stay. The front desk clerk did not tell me they were having problems with their hot water supply at check in. I made a bee-line back to the desk after I ran water in the sink for 5 minutes with no hot water. I returned to my room to sleep after being told that work had been done on the hot water system today and all would be fine in the morning. Morning arrived and still no hot water. The new front desk clerk advised that no one had complained about it. I'd mentioned the lack of hot water with someone in the elevator. He had the same problem, ... I guess he did not complain. I any event, I took the desk clerk up on an offer to more me to a room with hot water, while the maintence person ran the shower full blast for 10 minutes to get a modestly warm flow. I showered in my new room. The water was modestly warm, but I was cautiously optimistic that things would improve later. Stupid me! I fell for the okey-doke! The patterned repeated itself the next morning! Overall, the people were nice, but they lied (or did not disclose known facts) about the hot water supply. Furthermore, the hotel is in need of refurbishing. This was demonstrated by a pull-out work shelf in the night stand completely pulling out when I attempted to use it. I hate to show my age, but I remember the reputation that Hampton Inn earned for affordable quality in the 1980's. Unfortunately recent stays have shown a steep decline in both quality and affordability. read more

Ronald, the nighttime front desk person is awesome. Checkin was easy, he recommended the Mexican restaurant next door to the hotel, which was great. But when we returned from dinner, he greeted us by name. We continued to talk about the area and his life experiences. Such a nice change from other locations. Now for the hotel. The room was clean, quiet and comfortable. Everything worked as it should. Even though we were near the interstate and another busy road, we heard nothing. Our bed was fantastic. What a great nights sleep. The breakfast was below Hampton Inn Standards. I would look elsewhere for breakfast, as there are many choices. I would not hesitate to stay at this location when in the area again. read more

Hampton Inn Atlanta-Fairburn - Room 429 - Hotels Near Me - Fairburn, Georgia

I wish I could echo the sentiments of other reviews at this site. However, I can't. The situation has been too lengthy to document. All I can say is, I would not stay at this Hampton Inn again or recommend it to anyone. The attached pictures tell the story. read more

Hampton Inn Atlanta-Fairburn - First floor lobby restroom. - Hotels Near Me - Fairburn, Georgia

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This hotel will charge your credit card an authorization fee before your stay then charge the full room rate and NOT refund the authorization fee. Watch your statement! Very deceptive and makes me hesitate to use ANY Hilton hotel in the future. read more

Currently trapped in a room with no working bathroom at 11:30 at night. Front desk clerk offered to move us rooms or bring a plunger for us to plunge toilet. We chose to try and fix toilet ourselves since we were already unpacked. She then could not find a single plunger in entire hotel. She cannot move us to a room with enough real beds to accommodate our party and dies not know if we can receive a refund so that we can either move hotels or decide it's worth the discomfort. No manager. No one to talk to. Only general manager can authorize anything and he or she is magically unavailable. We have stayed here for years and it will be the last time. I guess we are switching to Marriott properties. Also, room is worn and did not have the clean sticker on the door. read more

Pretty good hotel but the neighborhood is not all that great. It's on the interstate and questionable Walmart nearby.

It was clean. Breakfast every morning. Has a small,very small gym! Meh, I mean it's Fairburn. Front Desk was great read more

Hampton Inn Atlanta-Fairburn - Hotels Near Me - Fairburn, Georgia

Wow, I don't understand any of these positive reviews at all. Our room was obviously broken into with a pry-bar recently and they never bother to fix the dead bolt, so we couldn't even lock our door. There was no parking when we arrived, but they allowed two tractor trailers to park sideways over parking spots blocking about 20 spaces. They don't let you pre-pick your own room like most Hampton Inns. Only one elevator was working. Ice machine not working on our floor. They ran out of eggs for the "free breakfast" that was supposed to be included with our room, two hours before the end of breakfast. Toaster broken, only toasted one side of toast. The cleaning crews completely blocked the hallways, so we had to move their carts out of the way ourselves. One of the worst Hampton Inns I've ever been in. Terribly managed! read more

This place is clean and modern. Its close to quick foods and seems to be in a safe area and the grounds and pool are well maintained. Your stay includes several amenities. They include a nice breakfast and very plush beds. They keep a cool drink or snack in the reception area which is nice to come in to. The staff is doing a incredibly good job making people feel comfortable and appreciative of their business. I would recommend this place to stay to anyone looking for clean, safe lodging. read more

This place is great ! Very clean & the employees are sooooo nice ! Comes with breakfast & lots of parking , has a refrigerator in the room , microwave on the floor & a mini store but there's a BP next door read more

When GA got hit w/the ice storm we lost power 4 2 days & this hotel was very accommodating. The rooms r nice & clean w/lots of amenities. We didn't get 2 participate n the hot breakfast b/c the power ended up going out here 2. I would recommend this hotel & will stay here again if needed!! read more

Avoid this hotel at all costs. I have been a Hilton Honors member for many years. This hotel, by far, takes the record for being the worst Hilton family hotel that I have stayed in. The water pressure at the shower was barely adequate for a shower. The handle had to be set to the warmest position to have decent hot water. There were moments when it would become a little too hot - at that point I'd stand back for a few seconds to let it settle out. On the afternoon of my arrival, approximately 5:00 PM, the coffee and hot water in guest services was barely luke-warm. There were no microwaves available in the dining area or the room I was in. The breakfast on the second morning was definitely the winner in the loser category. Everything was barely warm. Unless someone dropped the rear of the lid into the gravy pot in the identical fashion of the day before then it had never been washed. When I lifted the lid to look inside it had not been stirred and there was between 1/4"-3/8" of water sitting on top of the gravy. At this point I decided that Dunkin Donuts was the better option. J Coffey HH# 849587434 read more

I am a long time Hilton Diamond member, overall love the Hilton Brand and travel almost weekly thru the year. I called the hotel direct to request a late cancelation within 36 hours of my arrival and was told they could not cancel my reservation but would only charge me $50 this one time. I realize Hilton has a 48hr cancelation policy but being I use their brand almost weekly I have never had an issue on the rare occasion that I do have to request a late cancelation. If traveling to this area I would suggest looking at other accommodations, I will never book here again. The owners of this franchisee need to rethink their policy. read more

This is a newly opened hotel that we stayed at after the Sleep Inn across the street was completely unhelpful to us a every other person in line. The service was great and the rooms were as expected at a new hotel; fantastic. Good fast food within walking distance of the hotel and convenient to the airport. The workout room and pool are good too. No hot tub though. read more

Staying at Hampton for 5 days, work related. New hotel so everything is nice and clean. They are doing some nice things for the corona V. The young lady who checked me in Sunday afternoon was very courteous, friendly and made an effort! Which I see so many fail at today. I was in the Customer service business for 28 years. read more

Best hotel staff in Atlanta. The city of Fairburn is an example of good service in Atlanta but this hotel has the best staff around period. Staff is friendly, helpful and conforms themselves to your needs. The breakfast staff in particular is extremely nice and talks with the customers in a very friendly way making jokes and telling stories while restocking the food, which was fresh and hot just like you want it. One lady in particular was especially helpful and friendly with customers keeping herself on track with stocking food all the while talking with customers and even going to the extent of saying bless you when one of the customers sneezed. Seriously, management, if you're listening, she needs a raise. When customers spilled their coffee or their cereal, she said don't worry and she cleaned it up herself. Seriously the best staff and the best hotel to stay at in metro Atlanta. read more

No complaints here. Clean rooms, friendly staff, wi-fi was just fine for me (i saw others complained it was bad), breakfast was good and exactly what I expected. There really isn't a whole lot in the immediate area except fast food, but that's not the hotel's fault. Easy access from I-85. Perfect for the GA Renaissance Festival or if you're visiting the Serenbe Farm, which is about 15 minutes away. read more

Clean, Great Staff and the rooms are nice...but I've seen better. Some of the even junkier Hamptons (Example: Fayetteville, GA) have an evening reception with food and drinks. This one did not and this is sad. I was very excited. Drury Inn and Suites is extremely consistent in their evening reception and has never let me down. Also, the internet Mbps measured at 2mbps which is just shy of being technically dial up speed. Supposedly if you pay a lot more money you can get higher speed internet. I just think that's a crock of crap seeing I'm a Silver Member and stay all the time but the internet is a joke. That is all. read more

My hotel experience was fine. The beds are comfortable. The hotel is clean. The breakfast was good. My after experience was not so great. I left my purse at the hotel and didn't realize it until we had crossed state lines. I called and a nice guest had turned the purse in at the front counter. The manager said they would mail the purse to me as requested on my charge card. I ended up calling corporate to get them to mail my purse after being told on four occasions that it had been sent. Oh well live and learn your lesson. I hope I will remember mine! read more

My room was super clean and smelled fresh. Easy check in. Nice folks at the front desk.

This hotel was disgusting. Not only did I find 4 black hairs in the bed but when I spoke to the manger he was not senesitive to the situation nor helpful! My first trip out of state here was horrible!! read more

I Stay here often very clean as to be expected. Only reason I don't give it five stars is the food is only fast food no nice restaurants anywhere near. Usually drive to the outback in Peachtree city for dinner or the olive garden five minutes away. This location is perfect if you are attending the actions nearby. Adesa or Rb read more

We were stranded in Atlanta for a night after our flight was cancelled, along with many others. As a result, there were almost no available hotel rooms in the area. We found that this location did have a room available and we booked it. We got to the hotel a little after 2 am and there was a small line. The desk clerk got everyone checked in very fast. We noticed there was a gentleman that was standing by the desk as well but it turned out he was not a guest. He worked at a different Hampton Inn and had driven a couple of guests to this location because the location he worked at was all booked. We were very impressed by that even though the service didn't benefit us. The bed turned out to be very comfortable and we were able to sleep well. They also offer free breakfast with very good choices that included pastries, yogurt, cereal, and even Belgian waffles. For the price of the hotel (about $115 I believe), we were very pleased with the quality. Not only that, they provided us with a free shuttle ride to the airport the next day. The same ride in a taxi the night before was a $46 ride. read more

THERE IS NO SHUTTLE regularly available. It only runs Monday-Friday but they mislead you on that. Cab from the airport is over $80 roundtrip. Not having a weekend shuttle is inexcusable. Especially when the shuttle sits in front of the building, available if they just had someone with a valid drivers license available. read more

Beautiful hotel, but had constant trouble with management. I'm a Hilton employee and know how The Hilton brand teaches their employees to treat their guests and the way we were treated by the front desk staff, mainly a man named Derek I believe, was the exact opposite. When we first arrived and throughout the first day or two we went to the front desk for a few different questions and instead of being helpful and asking what they could do for us we were instead treated as if we were an inconvenience. At one point as I was walking away from the desk towards the elevators I even heard him laugh at me with another woman behind the desk. During one disagreement he threateningly asked if we would like help being checked out. Because we were there for an event and didn't have anywhere else to stay we decided to stay under the radar and use the back door by the pool when we left to go anywhere so we wouldn't have to walk by the front desk. We are returning to Georgia for the event again next year but this hotel is on the top of the list of places NOT to stay. The two stars are for most of the staff who was very nice and friendly (we met two very nice breakfast staff workers!) read more