We stayed here on our way home from visiting family in Alabama. Booked it on the IHG app and our…read moreroom was ready when we got there. Our room was spotless and well maintained. Everything here seemed as if it was new. The staff was friendly but unfortunately the pool was closed until sometime in late May. We didn't want to swim, just to sit around outside but we didn't find some tables outside. Very nice hotel if you're in the area.

Service is immaculate and rooms are spotless highly recommend staying here especially if ur going…read moreto the renfair

We took the advise from a fellow yelper's review and did stay here for 1 night…read more We was welcomed by a sweet gal that made check in so easy and we felt like we were at home-asking her if they had any hot chocolate at the coffee station she said yes and that she would get us some fresh hot water for it!! So sweet and accommodating. The room was a handicapped room, which was very close to the elevator due to my needs. It was very clean, nice new smell and roomy, nice sized TV with a remote that was inside of a mesh bag. We were very pleased with the room. The beds were a little too firm for me though. The pillows were very soft and very flat. It took 2 pillows to make 1 pillow. Wish they could replace the pillows. This is the only real downfall for me- I need a soft bed with fluffy, soft pillows. The drain in the tub was not draining very well. I cannot stand water filling the tub as your taking a shower. You would think the maid would know this by cleaning the shower and would have maintenance get the rat out of the drain. The breakfast buffet was good. They had grits, eggs-eggbeater ones-pancake waffles, sausage links, sausage gravy, biscuits, cereal, breads, muffins, peaches, orange and apple juice. Would definetly stay here again but, I'm bringing my own pillows next time!!---

Recently booked a stay, I was in town for a funeral. I made reservations via booking.com paid for…read moremy stay in full before arriving. On my 2nd night the front desk staff ask me if my card was charged twice I checked and it wasn't. A day after checking out my card was charged $222.23 spoke to the Front Desk manager Kanarina she basically told me that her staff didn't do their job and brushed it off as if this wasn't a big deal! No empathy or apology. Then she followed up by asking me "well what do you want me to do" i don't know how this woman is a manager! PLEASE BE AWARE IF YOU DECIDE TO STAY HERE AND YOU BOOK THRU A 3rd party MAKE SURE THEY DONT CHARGE YOU TWICE because according to Kanarina it's fine to make mistakes and inconvenience paying customers. Lol! This is what Best Western calls HOSPITALITY

Ouch!! This was a painful stay. The front desk clerk did not tell me they were having problems with…read moretheir hot water supply at check in. I made a bee-line back to the desk after I ran water in the sink for 5 minutes with no hot water. I returned to my room to sleep after being told that work had been done on the hot water system today and all would be fine in the morning. Morning arrived and still no hot water. The new front desk clerk advised that no one had complained about it. I'd mentioned the lack of hot water with someone in the elevator. He had the same problem, ... I guess he did not complain. I any event, I took the desk clerk up on an offer to more me to a room with hot water, while the maintence person ran the shower full blast for 10 minutes to get a modestly warm flow. I showered in my new room. The water was modestly warm, but I was cautiously optimistic that things would improve later. Stupid me! I fell for the okey-doke! The patterned repeated itself the next morning! Overall, the people were nice, but they lied (or did not disclose known facts) about the hot water supply. Furthermore, the hotel is in need of refurbishing. This was demonstrated by a pull-out work shelf in the night stand completely pulling out when I attempted to use it. I hate to show my age, but I remember the reputation that Hampton Inn earned for affordable quality in the 1980's. Unfortunately recent stays have shown a steep decline in both quality and affordability.

Ronald, the nighttime front desk person is awesome. Checkin was easy, he recommended the Mexican…read morerestaurant next door to the hotel, which was great. But when we returned from dinner, he greeted us by name. We continued to talk about the area and his life experiences. Such a nice change from other locations. Now for the hotel. The room was clean, quiet and comfortable. Everything worked as it should. Even though we were near the interstate and another busy road, we heard nothing. Our bed was fantastic. What a great nights sleep. The breakfast was below Hampton Inn Standards. I would look elsewhere for breakfast, as there are many choices. I would not hesitate to stay at this location when in the area again.

Well we stayed here for 3 nights so I think we got a good feel for this place…read more Check in process was smooth, we booked through hotels.com for a normal room with one king bed. Parking is free and there is some close to the door so that was a plus. The elevator took forever I mean FOREVER to come to the first floor and there's only 3? This isn't a big deal unless you have to pee. We got to our room and the bathroom had what looked like hair left over from the previous guest but we just ran the water and left it alone. I went online to see if this is the best room they had cause it's a suites and asked for an upgrade to the king bed with the big tub in the room. Moving process was easy & the new room was much better. We had their breakfast once out of staying all the days and it's your normal subpar leave you unhappy breakfast. I think the two worst things about this visit was 1. The pillows. Worst pillows ever, and they won't give you extras. 2. There was a constant smell of marijuana on the whole 2nd floor. I'm not sure if I would stay here again. It was a maybe 5/10

Customer service was horrific. Charnessa the GM and Jamila, the front desk attendant were rude,…read moreunfriendly and unhelpful. The rooms were dirty, pillows small and on top of that, we found a damn bed bug on the bed skirt! To top that off, we are still dealing with the bank to reverse the double charges they left on our account. I do not recommend !

This is a very nice place in a very very nice location!…read more The have a pool, a restaurant, meeting rooms if you are in need, a big bar, and the rooms are delightful. Surprisingly the price is not too bad either. You can only valet park... fyi. This hotel is quite an interesting boutique in a lovely community. Many places to eat, fun to be had and things to see... it is its own small get away for a great weekend!! I really highly recommend this location... for the hotel and all there is around it. It would really be a great weekend get away! I will look to come back for sure!!

I used ResortPass to book a Day Pass at Trilith Guesthouse in Fayetteville, and it was such a…read moreperfect daycation treat! I only paid $35 when I booked--it's now $50, and honestly, still worth every penny. The outdoor heated pool was so peaceful--only one other guest was there during my visit. Poolside lounge chairs were first come, first served, and I had no trouble getting a prime spot. Towels were provided, and Trenton, the bartender at Prologue, made me the most refreshing margaritas to sip by the pool. I also got to enjoy brunch at Prologue--the French toast and bacon were delicious. With the 20% discount on food at both Prologue and Oliver's Twist Bar & View, it felt like a steal. Other perks included: Access to the fitness center Complimentary snack pack with bottled water and snacks Complimentary welcome drink (I chose a crisp Sauvignon Blanc) Complimentary valet parking Free Wi-Fi This was a relaxing, luxurious experience at a great price. I'm already planning my next visit. Highly recommend for anyone needing a local escape or quick recharge

Just visited the area for the ren festival. Less than 8 minutes from the renaissance festival. So…read morethat was a plus! Comfortable beds. Breakfast was good. Our room was pleasantly clean. If you're looking for the ritz Carlton, this ain't it. I would stay here again. Our only issues were there was no a full length mirror?!? So when we put our costumes on we couldn't get a full view. Not the worst, just thought it was odd. Also, there were 3 guys who were not guest come into the pool area and swim. Then we found them late at night sitting in the smoking area with a bunch of beer just sitting in the parking lot beside cars. Very uncomfortable with that.

Great location, clean with helpful staff. The rooms are much bigger than expected and very well…read moremaintained. The bed was super comfy which is always a plus! The girl who helped me at the front desk is an absolute doll!

it is published as a new hotel. Perhaps a renewed Motel 6, but not new. The TV speakers had to be…read moreturned to 75 to be heard and even at they it sounded like chipmunks. The coffee pot did not work. The tub shower filled to ankle tops when taking one shower. The alarm clock was not cleared from previous guest and woke me at 3 AM. The ice maker worked great, so I had something to listen to until daybreak. Avoid this hotel like the plague.

Staff was super friendly but I was absolutely mauled by bugs after sleeping on the couch. Wife…read moreand kids slept in the bed and were fine. The exercise room seemed like an afterthought. Nothing special at all. Not even a chin up bar. The suites' kitchens felt poorly designed. The sink was too small for the faucet, for example. It was difficult to wash the dishes without getting water everywhere. I'd love to know the GC that signed off on that job - just to poke fun at him/her! The couch was also not a sleeper. My feet dangled over the edge while my wife and kids took the king. I'm mostly nitpicking. For the money, it was reasonable. For good burgers when in town, check out Meat N Greet.

Beautiful and serene Hotel off the main road... like a good "get away"! I could stay here for days…read more Front desk clerks were very friendly and helpful. However, when I went downstairs to the bar area to order a salad.. the Bartender seemed disturbed.. I was almost afraid to order. When I asked for a menu she looked up with a frown and paused for a second or two. She handed me one and said "it's for pickup right." I asked if she was okay because she seemed angry and she said "I'm this way all the time.". I ordered a salad and hope she wasn't making it for me... luckily she had two cooks in the back. There was no one dining at all but it took almost 30 minutes to make my Cobb Salad.

Stayed here for two nights for a work event. Rooms are specious, good water flow, and hot water,…read moreunlike my last hotel. Free breakfast in the morning with a good selection of breakfast foods. Employees were very nice. Pillows on the bed suck, so bring your own. Room was quiet and I really enjoyed my stay here. Free WiFi too, if you need to get some work done. Bowling alley down the street was nice as well. I would definitely stay here again, free parking, in room coffee, microwave and fridge as well.

This was not initially the hotel we had booked but our reservations were messed up but that is a…read moredifferent story. We reserved two rooms adjacent to each other. When we entered the room the we looked over the room as we normally would. We found hair in one of the showers and it was SO dirty. I called down to the front desk to tell the receptionist and she offered to clean it or move our room. We didn't want to move the room because it was a necessity for us to be adjacent. We chose for it to be cleaned. It was unfortunate that she had to leave the desk to come clean the room. She also brought us towels. The shower curtain liner was molded and smelled terrible especially when showering. The refrigerator was molded, beside the refrigerator there was so much dust and dirt. To top our entire stay off, a friend of mine who was staying in one of the rooms was bitten by a bed bug(s). Our stay was for four days. On our third day of stay, while at a restaurant for brunch we noticed her face and exposed skin had patches of swelling. The next morning there was more patches and swelling. We decided to strip the bed and see what was going on. We found a LIVE bedbug that we quickly placed in a Ziploc bag to show the front desk and there was also a surprise disgusting band aid left for us. Unfortunately because of our anxiousness we failed to get photo but were able to get others. The staff was friendly and did offer a refund for one of the rooms. Because they were adjacent with adjoining doors that we kept open the entire time of stay both rooms were more than likely affecteted. The occupants in the adjoining room were probably more immune to the bug and bacteria. We have to throw away our luggage and spend expenses with going to a laundry facility to dry our clothing to attempt to be proactive. We booked our room through Expedia and fortunately they did accommodate our needs. I understand the meaning of you get what you pay for but we would still expect cleanliness. After weeks of staying in touch with Expedia, they have not accommodate our needs and are not willing to work with us.

We booked this venue enroute to Houston. Reached late and had the reservation ready. The…read morereceptionist was nice and offered us early breakfast for us to leave as early as possible. Room was as good as it gets and we had a sound sleep before a full day's drive. Did not have chance to sample the breakfast. Worth the money that we spent for it.