I have used Simply Unique many times for jewelry purchases, repairs, and designs. Their inventory…read moreis so different from any other and the pieces I have purchased are one of a kind. I always take my repair work there and found their repairs top quality at a fair price. But they really excel in creating and designing pieces. I worked with them to reset my wedding ring, and they were able to update my setting while still staying true to the original. But my FAVORITE is a ring we designed together as a anniversary present for my husband. I have the idea and they were able to create a spectacular piece that is not only a statement but truly reflects the person it was made for. I wholeheartedly recommend Simply Unique. Their staff and the Jewelers are spectacular.

What a beautiful store and very nice people! They bought…read moresome items from us at a very fair price. They offer beautiful jewelry at fair prices!

Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Sold some gold today and the wonderful folks at Segal & Co were very accommodating and gave me the…read morebest and most fair prices. If you have gold to sell, come here!

Great people and very fair prices. I enjoy buying sliver and gold coins and bars from here.read more

$320 EACH ring for my bridal set to resize a 10k ring with stones in it, was going up one size from…read morea 7 to an 8. Let me repeat that $640 dollars total to resize my 10k bridal set with stones. I left and when to Hilton Village Goldsmith, they only charged me $115 each ring! It was $230 for the set, I saved $410 dollars. Drummond is out of their minds, Thats almost 180 percent mark up they are charging. Even google thinks it's expensive lmao

Very friendly and accommodating. Service was done quickly while we waited and sales staff was very…read morebalanced in his sales approach

I was very disappointed with the service and the product that I received at Hauser's. My girlfriend…read moreand I stopped in a number of times to look at engagement rings. They had a very small inventory of rings, but assured us that their specialty was custom work, and that they could do anything we wanted. So we went online and found some ideas that we liked and brought them in to discuss. It took several weeks to get them to come up with something. There was always an excuse: "We have a special function coming up" or "The girl who does that isn't in much" or "I'll be off next week." But eventually, we got a sketch of one of the designs that had interested us, and it was enough to move forward with. By that point, our timeline was a little compressed, but they assured us that they could make something happen. They quoted us $4,000 for the ring. We agreed, and paid them the portion for the diamond up front as they requested. When we got the CAD image back from them, there were large and important differences between what was in the sketch and what the CAD image looked like. So we asked them to fix the differences, which they assured us they would. They sent a second CAD image that was much closer to what we wanted than what they first gave us. When the ring arrived, it was not what we had agreed on. The ring lacked the gold features that we had asked for, and was pretty much the first CAD drawing that we had rejected. They tried to convince us that "It's a really beautiful ring", and "it's pretty close" to what we had agreed on, when it was clearly different. The side stones were a different shade than we had agreed to, and the bypass features that we had stressed were important were only visible if you viewed the ring from a low angle - almost under the ring. Even more insulting, when it was time to check out, they insisted that the diamond wasn't included in the price that they had quoted us for the ring, and that it would be an additional almost $1,000. It was the first time that they had said that the diamond wasn't included in the price of the ring that they quoted. I was fed up and told them that I wanted a full refund. They tried to charge me a "re-stocking charge", but ended up relenting. Diamond and engagement ring shopping doesn't have to be this painful. There are jewelers out there that have a good inventory so they can help you visualize in person what you would like. Who can play a meaningful role in helping you with the design process. Who can show you multiple different options for diamonds, side stones, and ring settings to help you make your decisions. Hauser's was unable to meaningfully do any of that for us. And who will not try and lock you in with buying the diamond first before you can see any design ideas for the ring. And then will not try and change the price in the endgame because they know that they've got you over a barrel. Go to one of them, and avoid Hauser's.

I discovered this business when I had a very unique marquis shaped sapphire, and diamond ring where…read morethe gold prongs were so worn it was barely holding the stones. This ring is very sentimental to me as it is the only piece of fine jewelry I've ever bought myself 38 years ago. He repaired it beautifully! Today, I went to have the ring inspected and cleaned--all is still good. But I had another dilemma. I have an old radio shack frame from about 30 years ago that my son sent me a beautiful message from when he was 2 and the batteries finally died-- yes 30 years! But the problem was this old frame. I couldn't get the batteries out. I tried everything googled, ChatGPT magnets--everything. Nothing would get those stupid batteries out!! You took care of it in seconds and brought back all my favorite memory. Thank you so much for restoring my precious gift!!

Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

Time flies and the milestones in life click by. This is my second/updated review for Hilton…read moreVillage Goldsmith and again, a continually fantastic experience. Wedding ring purchases went smoothly and both items are flawless. She ordered the matching band to her engagement ring (everything was on file). I purchased a plain band and couldn't be more happy. edit: I had to have my band sized up a bit. He was able to do it in the store in just a few minutes! We did also have to have her band modified a bit to more perfectly match the engagement ring. No problems or worries.

So kind and transparent! They showed me my diamonds under the microscope and how some of the prongs…read morewere loose and needed to be repaired. They were very complimentary of my ring, and they never suggested that I needed to do something expensive (like get my ring reset because the prongs were loose...) anyways! Loved them and would totally go back :)

My husband needed quite a few tweaks to his watches, and MFCJ was recommended to us. Great…read morerecommendation!! The staff is super friendly and the work they do is stellar! They are super fair with their pricing, as well. HIGHLY recommended!!

I have blue color that is fading on the bracelet that was only seven or eight months old when it…read morestarted fading in March 2020. I called numerous times over the past several months and never reached anyone (no surprise due to Covid-19) and was not able to leave a message. I finally emailed them and Mark said he was not going to fix or replace the bracelet. So apparently he has no problem selling crap jewelry from a third-party vendor, Because then he feels like he doesn't have to warranty or guarantee it. Don't waste your money going here.

Old-school business is hard to find, but it's been found here at Goodman and Sons…read more We've been in several times, conducting business with Rebecca, who is classy yet down-to-earth and treats us with sincere respect. My appraisal was conducted with true care for each piece. My items were cleaned, inspected, repaired (she saved the day on one item specifically), and an extensive, detailed appraisal was performed. The staff is truly wonderful. While in, she has tried on one or two pieces, handled most professionally. The store is well-lighted, scrupulously clean, and not overwhelming, allowing for ease of viewing the displays. I highly recommend Goodman and Sons to those who miss the face-to-face care, genuine business, valued as a customer and true professionalism from start to finish. We look forward to our continued relationship with Rebecca and the wonderful folks at Goodman and Sons. We will see them again after the holidays.

I sat down today with the kindest, friendliest, and personable appraiser at Goodman and Sons in…read moreHampton, today. Rebecca Holberg walked me through the appraisal process of an inherited piece of jewelry. She talked about her love for her craft, explained every detail of what we were looking at from sizing, to cut, to inclusions- with great enthusiasm. She allowed me to look through the tools of her trade to see my jewelry and what made it special under a black light. It was all very exciting! I left with a plethora of new knowledge about gems also with feeling as if I had just had brunch with a long lost friend. 10 stars! Thank you, Rebeca!

This review is for Maggie, she is so friendly, genuine and helpful. My boyfriend and I made…read moremultiple trips to multiple trips to different jewelry stores trying to find the "right" ring. The first one we looked at with Maggie continued to be our favorite after going to multiple places. We waited on the ring and it ended up being lowered by $500. She made sure we got the correct price despite the ring showing a different price on the tag. Maggie made sure to show us rings that are within our budget, other stores would show us rings double or triple our budget. She really took the time to make sure we maximized what we could get within our budget. In addition, she thoroughly explained the lifetime warranty, upgrade program, and the quality of the ring. All sales aside, she took a genuine interest in our story, which other stores did not do at all. After the first visit, and telling her we weren't buying that day, she still talked to us for a while after to get to know us. I definitely recommend working with Maggie- she is the best!

Never! I repeat, NEVER donate your money here. That's what your purchase would be. My husband spent…read moreover $2000 on a ring for me for Christmas. The ring needed resized so they kept it for 2-3 weeks. They sized it wrong. Kept it for 2-3 more weeks. The diamonds mounts on the sides cut the insides of both of the surrounding fingers. I didn't want to tell my husband yet another issue with the ring so I switched the fingers and it cut those fingers as well. I decided to tell my husband after about a month of not wearing it and we left it with them for another 2-3 weeks. When we got it back in less than 2 days the opal was wobbling back and forth. We called the store, the general manager, the customer service, and sent emails to corporate because we just wanted a refund and not to ever have to deal with reeds again. They said it's been longer than 6 months so the denied it. I wore that ring for 5-7 days max because of all of their mistakes. I told them I do not trust the ring. They exchanged it for a gift card to their store. We in turn got another ring. The gold band was so thin that It snapped within 2 weeks. I again asked for a refund and they again denied giving me ANOTHER ring, the manager went through the options guaranteeing it will make up for all the pas mistakes. It has been 25 days since I picked up that ring and the opal face is chipped. It is absolutely disgusting how poor the quality is at reeds. 10 months and $2000 wasted. Do not ever waste your time and money. You will completely regret it.

We love going to the Jared in Newport News. The staff is always so friendly. I love walking in to a…read moreroom full of smiling faces, singing and just having a good time at work. It makes you want to shop there. We made a custom engagement ring from this location. The experience was amazing and working with Amy is always great. You can tell she love designing jewelry as much as I love Getting it.:) I would recommend her to anyone!

My first time here, very nice store and I felt welcomed. Terry helped me with exactly what I was…read morelooking for. I will buy from here again.