I love(d) taking trains, but Amtrak (especially the Wolverine line) has been CONSISTENTLY chipping away at that love of traveling via train.
I am not making this bad review from frustration at a single or couple of experiences... it has been terrible and delayed for nearly all the rides I've taken in the last two years (and I take this train often).
First, the WiFi rarely works even if it says it's connected and I go through the portal. Fine, so I try to use my cellular data, but due to the infrastructure in the areas we're passing, I'll lose cellular service all together.
Next, there has been a string of excuses for severe schedule delays. One day it's because of bad radio signals, another day it's because another train has to pass so we need to wait over an hour before going to the next stop. Just absolutely terrible.
Not only has the service become less reliable and decreasing quality, they're also increasing prices (especially during high travel periods like holidays).
There needs to be some SERIOUS improvements to these issues. I hope it happens sooner rather than later because at this pace, I'll be exploring other travel options that can be more consistent, reliable, and not resort to price gouging customers for an inferior service. read more