Service, EXCELLENT. Value, EXCELLENT. Folks, TOP NOTCH! Esteban(Steven) was gracious and kept us up…read moreto speed with updates.

Hail damaged jeep hood and doors; the customer service provided by everyone proved them to be…read moreprofessional and efficient. Other shops visited prior were a waste of time. Run arrounds . I recommend them to anyone. Very satisfied.

* Their work is very good and I would never go anywhere else, however...*…read more Short version: told car would be done in 1 week, it took 3 and we were never called. I called and left messages, no calls returned, I had to go in and ask about finish date. The job was delayed 4 times. The last day I went in, I was told it would be ready either today or tomorrow. I let them know it would be today before they closed and it was. Professional staff, very nice new waiting room but the communication component needs to be addressed- 2 stars. Work- 5 stars.

Worst place ever! They take weeks to call you back or do not call at all. You have to babysit them…read more Delays delays delays. Now looking at reviews I see they have plenty of negative reviews. Save yourself some headaches and avoid this place.

Justin and crew repaired my Buick envision perfectly! They are so thoughtful and kept me informed…read moreof the progress 2 times a week! I received the best service to my car... I recommend them to do the best collision work in the Hill Country! ! And they are LOCAL! Zelda Sheldon

Can you say, WOW! I had experienced damages while traveling back from Oklahoma and wanted to get…read morean assessment by Classic Collision. The bumper was dislodged and had scuffs from the tire tread I ran over on the freeway. Justin was an able to reset the bumper and eliminate majority of the scuff marks left by the tire. When I tried to pay him he refused! What amazing service! I know exactly where I'm going and where I'm referring friends for car repairs. A+

So, I was pulling into a parking space when the car parked opposite suddenly backed out and slammed…read moreinto the right rear corner of my Yukon XL Denali rear bumper, leaving a huge dent in it and wrecking one of the proximity sensors located in the rear bumper to warn of approach to an object while backing up. She was insured by USAA so I took her insurance info and filed a claim. I can't speak to how it worked on her end but on mine it was great. I had expected that I would be put off and they would try to send me to a low rent repair shop where they would use cheap knockoff parts or parts salvaged from a junkyard. NONE of that happened. USAA sent me to Cavender Collision Center, the body shop department of my GMC dealer, Cavender GMC Buick North. This is a good as it gets for body work in San Antonio, Texas. Cavender made the repair using new GMC OEM parts; replaced the bumper, including the step and the decorative chrome strip, painted it with a perfect color match, and it looks like it just rolled off the showroom floor. They also replaced the damaged sensor. The little plastic trim item in the driver's door that covers the bolt that holds the latch mechanism together had broken and fallen off. I had intended to order a new one but hadn't gotten around to it. They replaced it for no charge and didn't even mention it. Yes, I know the little part was not expensive but it was a kindness that I didn't expect. The driver-side low beam headlight was out and I had bought the replacement bulb but hadn't installed it. Cavender installed it with a smile; no charge. The bumper repair was flawless; beautiful job. Paint is not easy; especially automotive paint. Whoever painted my bumper is an artist. It looks like factory. Kudos to Samantha Romo, Cavender Collision Center receptionist, and to Conrad Muth, my Cavender Collision Center service rep. Well done. You guys turned a potentially miserable experience into a trip to the supermarket with my wife; not an experience I look forward to but one that's necessary and you made it as painless as possible. Sometimes the right people turn a potentially miserable experience into an opportunity to meet them. If you need body work, I highly recommend Cavender Collision Center. I would recommend them to my mom.

Conrad lies and argues with his customers regarding his sales practices. Puts his vacation plans…read moreahead of his job and customers. Went in for simple fix and they made my bumper look worse than its original damage. Took two weeks to accomplish this. Now it's taken them a day and a half to try and correct it but cant be bothered until after the weekend to attempt the second delivery. Week 3 for a minor fender bender. STAY AWAY! To quote their management " there are body shops on every corner in San Antonio".....I should have gone to one of them. Rick and Hank - You need to find better people to run the family business.

Dent Dawg made my dent completely disappear! Excellent customer service, value, and timeliness…read more They went by my word in same-day (scheduled,) service as well as ensured my car was safe the whole way though! I really recommend them for any type of Paintless dent repair!

I am extremely pleased with the work I had done by Dent Dawg! The two dents I had in my fender are…read moregone! They were professional from start to finish and their quote was cheaper than two others I had gotten. I highly recommend them for any paint less dent repair work you need. They go above and beyond with pickup and drop off service. I didn't have to leave the comfort of my home.

Messaged on a Thursday evening and got an immediate reply with options to come out the next day…read more Took advantage of the promptness to repair a unique chip/ crack in windshield. Communication was thorough, and when he arrived he let me know it could be repaired, service was efficient and effective. Appreciate the on site repair and ease of payment remotely. A nice business and would highly recommend! A great value as well because most places I called for estimate quoted me anywhere from $40-$80 more than what this cost. Thank you Johnny

I've used Johnny with GlassFx twice for windshield chip repair. Very pleased with his mobile…read moreservice, quality of work and affordability.

Had my '67 Mustang with NEC for over a year, and I took it back 2 additional times for fixes. They…read morecompletely did full body work and paint. They charged me a reasonable amount for the work they promised to do and the quality they guaranteed, I did not receive that level of quality. It looks great from 10 feet away, but up close there are multiple nibs, bubbles, cracks, drips and pin size holes. The car was a full restoration and the interior was brand new before dropping pff, including the wiring, gauges and dash. Every time they painted, even the fixes, they left the interior full of dust and they sprayed primer on my new TMI seats. They claimed they could get the paint stains off, but never did. They talked me into removing the drip rails and convinced me it was going to look smooth and sleek. It was a mess, with gaps the first time I received it, after I took it back to fix, they did not fix the mess only the gaps, and over-sprayed leaving a noticeable line where they tried to ouch it up. They promised that they would remove all separate pieces and paint separately and then put back together, they did not. Pieces eventually cracked away from the body. They even sprayed primer over my chrome trim and could not even properly replace my windshield trim. I would not trust them with any car, especially a classic metal car. I do have a warranty, but do no trust them to fix, considering they had 2 separate chances and could not complete the work. Their communication is ridiculous, will completely ghost you for days via email, phone and text. Will even set appointments to review the vehicles progress and then not show up to the shop. Also was told they would precisely line up the doors, hood, trunk and fenders, they did none of that.

My daughter wrecked her car and we only had liability. They towed the vehicle for us the day we…read morecalled and had the car repaired like new by Friday of the next week. Very fair pricing and an excellent job. Would recommend to anyone needing body work.

Called a couple places to get an issue resolved. He was highly attentive and detailed with…read morequestions to what was going on with my car. Had an opening for next day and issue was resolved. I believe this company works with integrity and that is what will keep me coming back. Thank you so much!

10/10 recommend! My family has used them a couple times now. This place could have cost/charged my…read morefamily thousands of dollars and never did. The owner really does pride his business in honesty and integrity! Their customer service was amazing too. My dad got a quote from a different place for $5k for some work the said "needed to be done." He called around for other quotes and ended up at West Ave Auto because over the phone they said they would do the job for HALF the price! When my dad got there it turned out a plug just needed to be removed/drained which was causing the sensor on his truck to act up... Marvin was honest and just charged him the labor fee... Saving him thousands! I had water damage to my car and was scared I was going to pay thousands for repairs on my car too but my dad told me to drop my car off at West Ave Auto. They were honest right away. Didn't try to play off the fact my car could have needed huge repairs. Instead reassured me the damage was minor and they were even able to bend back a part instead of telling me to replace the whole thing. In addition, I knew I needed other work done so gladly gave my business to them. My car was also done the same day! Saving me the hassle of having to worry about paying for a rental and unnecessary stress. On top of it, Marvin remembered my dad, his name and truck. Which is very cool considering how many people I'm sure he probably sees on a day-to-day basis. Honesty and integrity go a long way! This company now has loyal customers and I will be recommending their shop to everyone I know. They also offer military discounts in addition to their affordable prices and great customer experience!