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    Hamilton Orthodontics

    5.0 (5 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Hamilton Orthodontics

    Orthodontics

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    6 months ago

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    5 years ago

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    11 years ago

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    11 years ago

    Great staff, they handle Cristian with much care. Dr. Engstrom had done wonders with his bite. Recommend for you braces needs.

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    11 years ago

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    Lane & Associates Family Dentistry - Our Doctors and Hygienists are highly trained in all areas of dental health needs. Ask them any questions you have!

    Lane & Associates Family Dentistry

    2.8(32 reviews)
    0.4 mi

    Let me start off saying the only reason I am giving a 3 star is because of Dr. Hines. She is a…read moretreasure and they need to know that. I'm also giving it a 3 because this is the first bad experience in a long time here. Friday, my crown fell off. I left a message on their machine but the call was never returned, so we waited the weekend and called back on Tuesday. Tuesday we were told that they could get me in as an emergency that day. When I asked for the Valium like normal and nitrous I was told that no one was there to write the Valium and the doctor was not cleared for nitrous. They called the other Fuquay clinic and was able to get me in with Dr. Hines Wednesday at 12. We asked or Nitrous and Valium. They said Dr. Hines was off and there wasn't anyone to write the Valium but they assured me nitrous would be available, and they would send a note to Dr. Hines to have it called in. They called back a little later and said there was a cancellation at 9 and asked if I could make that apt. I said yes, and again asked if there was nitrous for that visit and was told yes. Wednesday (today) I get to the dentist and I asked the lady who checked us in to please let Dr. Hines know that I was not pre-medicated and again checked on the nitrous. I was then told that it was ok that I wasn't pre-medicated because she was only looking at me, not putting the crown back on, which we were NOT made aware of when we scheduled the apt. Also, I felt like I was being dismissed because why would I need sedation to walk into a dentist office? I've had Valium for 20 years to just walk into a dentist office. I am not like most people, I'm not "scared" of the dentist, I'm TERRIFIED. So much so that I can't really know when my apt is, my husband gives me the Valium and that's when I find out I have an apt, that TERRIFIED. I get in the room and they do X-Rays, again, I need pre-medication for all of this, but it was ignored. Dr. Hines comes in and examines me and then says that Nitrous wasn't available for the visit. I'm not pre-medicated as I asked multiple times for and I don't have nitrous available as I was assured at least 5 times. Because it's Dr. Hines and I trust her, and ONLY her, I let her do the apt, non-medicated. She walked me through everything that she did, she comforted me. But when she had to do the bite and the drill machine came on, I started shaking uncontrollably. My husband was having to calm me down and help me slow my breathing because I was close to having a panic attack. Dr. Hines, being amazing, gave me the time that I needed to calm down, cemented the tooth and then walked out of the room. The hygienist who worked with her, was also amazing. She was cleaning up the tooth and walked me through every single step. They showed me more empathy and compassion than anyone else in the office today did. The ONLY reason I will continue here is Weenie, who does the teeth cleanings, and Dr. Hines. I have been coming to this office for over 20 years. I have only had 1 or 2 bad experiences in those 20 years. But if it weren't for Dr. Hines today, I would have walked out and found another dentist who does full sedation so I don't have to be anxious and worrying walking in to the office going forward whether or not I have the medication that was requested and the procedure is what I scheduled. How do you trust the front desk going forward?

    Went in for an emergency appointment with an extremely painful ulcer caused by acid reflux, hoping…read morefor some relief as I went out of town that same night. The hygienist was great, the dentist not so much. She poked and prodded in the ulcer with her pick and "took measurements" of my gums and proceeded to stab me in every crevice of my gum line. It was extremely painful and brought tears to my eyes. I have healthy teeth as well, see my usual dentist twice a year, brush and floss as instructed multiple times a day. She was of no help, told me to use a mouthwash that no pharmacy could get until the next day when I would be out of the country, and sent me on my way. I asked about cauterizing it because the pain was so immense I could not eat, drink, or talk. She said she didn't know what I was asking for and told me to brush better. I will never go back and will never see Dr. N again. I recommend no one to and I hope her empathy is reevaluated. One star is too kind.

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    Carolina's Dentist - Fuquay Varina NC

    Carolina's Dentist - Fuquay Varina NC

    1.0(2 reviews)
    0.4 mi

    Dr . McDaniel is wonderful but the new office people are ridiculous. I've been going there 4-5…read moreyears and never missed an appt. They sent me many emails and texts while I was on vacation and said if I don't VERBALLY call them to confirm they will cancel my appt. So I called them Friday when I got back for a Monday appt and the woman told me it was cancelled. I could have clicked confirm on a text but that doesn't work in there office apparently. Not going back there and everyone should avoid them with this new office nonsense.

    I am not one to complain, but this one takes the cake! Don't get me wrong. I love the Dentists and…read moreTechnicians. But that front staff is a piece of work. I have a job that my scheduled changes all the time, so it is impossible to make an appointment sometimes and be able to keep it. I have done the responsible thing and have called ahead to let them know I can't make it and to cancel the appointment or reschedule. This last time, my husband made the appointment for me on 10/31/11 at 6 pm. I get off of work at 6 pm and it would've taken me 20 min to get to the appointment. I called earlier that day and let them know and they said, "If you are going to be running more than 10 min behind, then we won't be able to see you." I understood, because I've worked in Medical Offices before, so I let her know to just cancel and I'll call back and reschedule. She got very belligerent and said, "This is your third time rescheduling. If you keep doing this, then we won't be able to see you again". Which I also understood, so I decided to take my business elsewhere. A month later, I get a letter in the mail telling me I owe $50 dollars to them for my cancelation. Now, I'd be ok with that if I hadn't given them the respect to call and let them know of me dilemma. I don't have a name who I spoke to, but she was pretty nasty and I'll never use their services again. I hate that because I loved the other staff. The front staff needs to do better - and this is coming from a Practice Manager myself.

    Hamilton Orthodontics - orthodontists - Updated May 2026

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