Amazing team that came out and did the job requested and even went above and beyond to fix an area…read morenot on the list. Such an amazing job and very professional and respectful to the needs of my parents situation. So glad they came out and took care of everything.

Garrett Jones, one of their service techs, is one of the worst I have ever came in contact with. He…read moreis a nice guy but knows nothing about what he is talking about when it comes to dishwashers. He works for Samsung as well as Red River Appliance and that is what we saw him for, our brand new Samsung dishwasher. Our issue we had was when we would run a cycle, we would open the machine a few hours after starting it and there would be inches of water sitting in the bottom. The first time Garrett came out he told us there was "too much soap" in our dishwasher so he "flushed it out". Fast forward, he leaves and we run another load of dishes (way less soap now) and then the dishwasher does the exact same thing. We call him out again, this time he says "maybe you need to cut a hole through your countertop and run the drain hose higher up (it was already at the recommended height and we also had this checked prior to him coming out in which we were told we had it placed correctly). So, we do what he recommends again and then he leaves. Then, of course, the dishwasher does the same thing again. Finally, this 3rd time he is scheduled to come out, he cancels the service an hour before he is supposed to be here and comments "canceling due to nothing wrong with the product" so, Garrett Jones.. thank you for absolutely nothing. If I could rate him less than one star.. I would

I made an appointment after troubleshooting for two weeks trying to get my dishwasher to drain. I…read moretook it apart twice, but didn't wanna mess with the electric circuits or just something that would affect my dishwasher later. So I finally called this agency which quoted me about the same prices other places in town. he showed up about 5 to 10 minutes prior to his appointment. Very kind great customer service. It took him literally 15 minutes to figure out the issue and fix it. Since I had already drained this assembled and cleaned out my dishwasher, he gave me a slight discount. Period I am super excited and happy that I went with this company. I would definitely recommend him to anyone with a dishwasher issue, especially if you have been trying to figure it out and just need a professional to lead you in a perfect direction.

Fridge fan woke me up this morning so I had to unplug it to sleep. Jason and his helper were quick…read moreto respond. Quick to troubleshoot and quick to repair. And a big bonus, very reasonably priced. I called. He showed up in 15 minutes when two other companies didn't have time until Friday and today is Monday. New ice maker installed.

Description of Complaint: I bought a chair in July in of…read more2021. I also bought 5 years of ins. The bottom fell out of the chair and I called to have it fixed. I have the receipt and where it was charged to the account and the broken chair. I was informed that my order had been canceled and that there was nothing they can do for me. I insisted there was and that if they didn't I would take other action. I never cussed or said anything but the truth. But the person (Jojo) insisted that I was hurting his feelings and put me on hold 3 times and never came back. I just want my chair fixed or a new chair.

I would highly recommend Mr. Appliance. Aaron arrived on time, was courteous, efficient and…read moreknowledgeable. He laid out for me the damaged water pump from my washing machine next to the new one so I could see for myself what needed replacing; he also quoted me a reasonable price before doing the repairs, which allowed me the option of whether or not to authorize the work. I would highly recommend Mr. Appliance and will call them should I have any other appliance repairs needed.

Took about a week to get the repair appointment but the technician was great. Helped us understand…read morethe problem, possible solutions, and explained the costs. Highly recommend them.

Took forever for delivery (over a month). I will never use again. Yes the price was great but…read morealways some excuse as to why they couldn't deliver. I'm not willing to scarface service for a better price. I also didn't like the all sales final they use.

From the owner: Whether you're moving into a new home or ready to restyle the one you've been in for years, there's…read moreonly one name you need to know. Falls Furniture has everything you need to revitalize each and every room. Our furniture store is conveniently located in Wichita Falls, TX, so you won't have to go far to find what you need.

Couch fell apart very quickly and though it was comfortable, it looks awful now! Not worth the $$…read moreat all

Purchased a total of seven pieces of furniture for my apartment. One item was a very nice…read moremulti-level computer desk with 2 upper shelves and 2 side compartment below the desk. SMART PEOPLE don't buy USED bedding UNLESS they have been HEAT sanitized to kill any eggs and their parents.

We live in Lawton OK, and were needing to replace our fireplace that was not installed properly,…read more12 years ago, causing water to run down the flue and caused rust. We visited with Johnny the owner of the Ember Shop in Wichita Falls TX, and were very pleased with the knowledge and no pressure sales. Johnny and his staff were very patient with the calls and emails we sent, about all the different options and size unit we would need. The installation was completed last week, and we are very happy we drove to Wichita Falls TX, to find a dealer we could actually trust to do a complete and thorough job. The Fireplace Exrordinair, brand of fireplaces are amazing and we give the Ember Shop a 10* . Now waiting for winter

I tried twice to get a quote out of them. Called and entered the store to schedule a time to come…read moresee the fireplace and to replace it. Felt like they didn't really want my business. Will be searching for other help now.

Excellent service!!! Donna is very helpful and explains everything about the products and the…read morefinance options. Delivery available and I had my new beautiful couch the same day. Just go see Donna, you will not be disappointed.

From the owner: We clearance out mattresses for a national distributor. Everything we carry is brand new and marked…read moreat 40%-80% off regular retail. Meeting by appointment is only one of the ways we keep our cost down and pass the savings to you..