WORST DOCTORS OFFICE I HAVE EVER BEEN TO. DO NOT COME HERE IF YOU HAVE REAL HEALTH CONCERNS BECAUSE…read moreTHEY DON'T LISTEN. I'm so glad that I finally left this office because I have been waiting to write this review for years. I have lived all over the country and have had over a dozen doctors and this is by far the worst healthcare I have ever experienced. I would not recommend this facility to ANYONE. I feel it is necessary to share my experience if it helps someone make the decision not to go here. My last visit with them, towards the end of 2022, was the absolute final straw. I have a genetic disorder called Ehlers Danlos Syndrome (type III) that affects my connective tissue, causes chronic joint and muscle pain, and impacts many of my bodily functions. It is a rare and under-researched disease that progresses with age, so a lot of what I am experiencing is very new. Every monthly appointment, I have something new to discuss with my provider, including muscle tension/spasms, urinary and gastrointestinal issues, pelvic floor issues, and extremely painful periods. I have been particularly dealing with digestive issues lately, having little appetite, getting full after two bites, suffering from constipation, and losing 30 pounds without trying in just a few months. I asked for a referral to a GI doctor and while explaining my symptoms, my provider, Roshani, told me that I am "overthinking my symptoms". I was bewildered. How could she look at my chart and see a 30 pound weight loss and tell me I'm overthinking it? It is so incredibly frustrating to know something is wrong with my body but not know what it is and to have minimal support from the person whose job it is to help me. I am in pain constantly, developing new problems every day, and trying to figure them out myself. In fact, Roshani didn't even know what my disorder was until I explained it to her. She clearly doesn't have any education on it because if she did, she would know that my symptoms are very real and all related to my EDS. I had long sensed that she didn't take me seriously, and this incident confirmed it. This caused me to finally switch doctors after 4 years of negative experiences with CBC. In fact, there are so many that I can't even fit them all into one Yelp review, so I took screenshots of the rest. Feel free to read the attached photos that discuss several other incidents that led up to one big incident of the old office manager, Chen, acting incredibly unprofessional and disrespectful towards me. I will note I have never had any personal issues with anyone else in this office, the ladies at the front are very kind, but Chen (who has since been replaced) and Roshani were both extremely unprofessional and horrible to deal with. It blows my mind that this office is still running. I switched to Lahey, who listened and empathized with all of my concerns, and after just one visit, I had several referrals. I wish I switched years ago, maybe my symptoms wouldn't have progressed so badly if I had been appropriately helped when I needed it.

CBC Medical Center & Walk In Facility went way out of their way to give me the medical care I…read moreneeded on Wednesday, August 17, 2016. My Primary Care, Julie, got the ball rolling with me even though she was supposed to be on Lunch break. If you ask me that is dedication to her patients and practice. I was in for a routine physical and because of my conditions I had to have a few extra tests done aside from the average patient physical. 8/17/16 I was back in CBC's office this morning and I had another great experience with staff going out of their way to help me get what I needed. Irma and Marla are the greatest they are always so pleasant and helpful. I ran into a slight problem with one of my treatments and the insurance company but Julie and Irma figured out a way to resolve it. All in all these past two visits in the past two days have been a great experience for me. Every visit is always pleasant and very helpful and informative. All of the staff are very nice and helpful and you can ask them any question you may have and feel comfortable. They don't judge they are just there to help you and provide for your needs and answer any question that you have. My experiences have always been great coming here for my medical care. So needless to say I am very happy with the service I received. 5s in my book!!! J. Borden P.S. I felt it necessary so I filled this review out in the doctors office parking lot when I left the office! Ok time to drive now. Thanks for the great service!!!

Dr. O' Brien has been taking care of me for a few years now,and when ever i need to see the dr , i…read morejust make a call and i usally get to see the dr right away

During this crazy time I unfortunately caught covid. Before this I was a healthy person I rarely…read more get sick let me just say I've never felt this way my body hurts in way you couldn't imagine can't taste or smell anything moving from one room to another is nightmare of pain . I decide to call my Dr. Grieveson that I haven't seen in over a year(due to never getting sick ) I called because I woke up screaming in pain and wanted to know if I should rush to the er. The person who answered the phone was so rude could care less didn't not help or guide in the right direction actually told they couldn't do anything for me because I hadn't seen them in over a year ! This proves to me there is no humanity which is just sad . Do yourself a favor and don't go to this Dr. when someone is sick and in pain scared you'd like to think you're calling a caring facility this is not it !!!!!! A lot of the elderly have this man as a Dr. I can't imagine how they are treated .

Why is this medical practice the best place to receive care? 3 words, Doctor John Grieveson. Why?…read moreBecause he really listens and his knowledge in the field of internal medicine is excellent. I have received excellent care for many years and would never change my physician. He evaluates all input and information available making appropriate care decisions available at his practice or recommends specialists, writes orders for lab work, testing, x-ray, MRI, etc. He has properly diagnosed all my conditions (and I have had quite a few) and takes the appropriate action to apply proper care to bring relief from whatever ailment as soon as physically possible. He also possess an excellent personality and sense of humor which is so helpful when our health is in question effecting our quality of life. I recently moved 30 miles from Lowell, but will not change my PCP. Whether 30 or 100 miles, Lowell Family Medical Care, PC is where I will travel to receive the best medical care possible. Why? Dr. John Grieveson.

Called on call for a uti. On call Peter said that I woke him up and deal with my uti at a walk in…read moreclinic. Did not know it was about him and his sleep? Maybe don't be on call. I had uti last week and suffering all night. Shame on him for being a doctor that doesn't want to be bothered. Sadly I been going here for 20 plus years. Sorry Peter for waking you up.

Sue Monroe, Nurse Practitioner, is the best! She is thorough, kind, helpful, and understanding. I…read moreliked her day one and still appreciate her today. I was referred to her from a friend. This friend is tough and she loves Sue which speaks volumes to me. I'm not sure if I have ever seen my Primary Care Physician, Tricia Scott. I usually just see Sue. The other nurses that come in before Sue to take the vitals are also wonderful, kind, and good at what they do. The comments being written about the front desk are very true! A lot of these girls are extraordinarily rude. There is one (whose name escapes me) that has been there for a couple of years who is very friendly and helpful, but I've really only met the one at this office. I've been going there for about seven years or so.

Dr. Lewis is a very professional, caring and most sensitive Doctor I ever met. He is always willing…read moreto listen without being in a rush. He is very thourough and vibrant! Dr. Lewis makes you feel comfortable like you were family. He truly cares about his patients Kudos to him. He is the BEST Doctor in the world!!!!!!

From the owner: At Merrimack Family Medicine, we are dedicated to providing each patient with the highest quality…read moremedical care and healthcare services. We provide comprehensive primary medical care, health services and information to all patients, including obstetrics, pediatrics, and adult medicine.

Does it make sense for a doctor to prescribe a medication that no single pharmacy in the entire…read moretown has? And when you call back to get any sort of help, you get screamed at by the oncall doctor who is unhelpful, and does not understand empathy or pain of patients who have to do so much to advocate for themselves over and over again to get access to SINGLE MEDICATION? I came at 1:45pm to be seen. After 5pm, the prescription finally gets sent out. When it gets sent out, I'm on the phone with over 5+ pharmacies, over and over again who all say they dont have the medication, but they do have the elixir form. I call the oncall doctor (who is not my doctor because I'm running out of time, and pharmacies will close) to see she can send the elixir form and she starts screaming at me saying I shouldn't be using the phone. Rupa Reddy, you're a sick awful severely deranged person. I have had a severe mouth sores for over a week hoping they can help, and now the day is over, everyone left, and I did not receive my medication, and I'm in severe pain. Thats just how awful this office is, they don't give a shit about their patients.

My husband and I recently moved to the area and needed a new primary care physician. I researched…read morethe area and saw Chelmsford Primary Care had great reviews, and that Dr. Sun was accepting new patients. My husband and I got our appointments within 2 weeks of contacting the practice and they were one right after another which made it so easy for us. When we arrived, the women at the front desk were SO kind and helpful, and they truly made us feel at home right away. The medical assistant (she had pink hair) was so friendly and very good at her job. Dr. Sun is easily the best PCP I've ever had, and I knew that right off the bat. Not only is she incredibly warm and kind, but she is thorough, upbeat, understanding and truly listens when you bring up a concern. She made me feel comfortable within seconds of meeting her and I could tell she not only cares deeply about her patients, but she is an excellent doctor. My husband had an equally positive experience with her. We are very happy to have found Chelmsford Primary Care and Dr. Sun, and we hope to be patients here for many years to come.

This office only offers exams. She does not have the staff to provide you with any other services…read moresuch as X-ray or even bloodwork. Therefore she has to send you offsite. I have experienced poor bedside manner from Doctors before but this Doctor is rude to everyone including her staff right in front of you. To top it off this office smells of mold and is falling apart. Avoid this office. This is not a safe space for members of the LGBTQ community.

Do not recommend this place to anyone. I switched from my previous PCP to here for convenience…read moresince it is close. Unfortunately the staff here are extremely rude and actually yelled at me over the phone and hung up. My doctor is incompetent and "needs me" to come in for every single thing. Feel like there just trying to bill my insurance as much as they can. Oh and the lady who handles referrals is horrible and rude

I wish there was a zero staror negative . I ususally do not write reviews but would like to take…read morethe time to share . This is the worst practice I have ever experienced. They do not want to see their challenged patients. They have every excuse not to see them and send them to the ER , I was sent to the ER and a GI doctor just to get the runaround when they all say you have to see PCP , I changed practice, it took our new DR - PCP one time to prescribe the correct med. Staff is not people friendly and seemed annoyed when you have concerns.

Meredith was a lifesaver for me. When I went in there she help me to sign in and the young lady…read morethat drew blood, I think her name was Ana, did terrific. This is a very people friendly place.

From the owner: Merrimack Valley Internal Medicine Associates is dedicated to providing each patient with the…read morehighest quality medical care and healthcare services.

I've been a patient there for about 20 years and have found everyone there to bo extremely…read moreprofessional and caring.

I have been a patient at their Thorndike St. location for around 5 years. Have never been to their…read moreother locations. About 1 year ago I had my 2nd seizure within a year, so I gave up driving. Luckily I live in walking distance of this location. So I have always mentioned that since I can't/don't drive I can only go to the Thorndike St. location. This week I had a appt there. But when I went to check in was informed that the appt. was for there Pawtucket Blvd. location. And they try to make it that was my fault for not requesting to be seen at Thorndike St. As I have said I have only been to their Thorndike St. location in 5 years and do not drive. There should be some place in my personnel info. that I need to be seen ONLY at Thorndike St.