Extremely poor customer service. I've been using Halton taxis for a few months now to get back and to from work but after tonight I won't be using them again. Rang a taxi and hadn't heard anything for 30 minutes so I rang just asking to an update she swore about something down the phone and said that she will get another to me. 20 minutes passed again no text no taxi so I rang they told me I'm next on the list and again another 20 minutes passed. It was now 1:20 am in the morning I'm a 16 year old girl and they wouldn't answer any of my phone calls. Gobsmacked to say the least. read more
The most unreliable place I have ever tried to order a taxi from, waited nearly an hour and had to call several times to chase. Won't be giving them my custom again and woudknt recommend anyone else does either. read more