We used them to close (Wright Patt Credit Union's preferred title agency...). Overall, they rush through a mountain of paperwork, and don't clearly explain anything or options. You can ask questions, but they would rather not answer them. Don't expect your realtor to help, they just want their check. Months after closing, still no deed; they claimed during closing "Don't pay for the deed, we'll send it to you right away", but it took email after email to get them to finish the job. They claim things "are busy", but that's your job and only job; so that's no excuse.
Find a better title agency, best place to look is the phone book. Any randomly selected title agency would be better. read more