Halifax are my favourite banks/building societies, because their customer service is consistently…read moreof a high standard and it doesn't matter which branch I use or even if I do telephone banking it is of the same high standard. The Eltham branch is nice. Although it is smallish on the inside, there are normally 4 cashiers available, so you don't have to spend too much time queuing. There is also a good number of ATMs inside the branch too.

This Natwest branch is located towards the Wesminster area of Victoria Street, so shouldn't be…read moreconfused with their Victoria branch towards the end of the street, which is close to the Railway and Underground Station. From the outside, the bank really does stand out, it is cool and beautiful with modern bricks. Inside and outside the store has a good amount of cash machines and newer ATM's where you can do most of your banking activities, and they also have a counter service too. The bank also has slight twists in the decor which are pretty cool and modern to emphasise the location in Westminster, London such as Big Ben engraded into the wall where some of the banking machines are. The staff didn't seem too friendly or welcoming, albeit this is common for London, it again is a shame to see. This is probably one of the bigger and better banks in Central London, compared to other banks nearby this is vastly superior of which does warrant a four-star rating.

Metro Bank on Piccadilly is a fairly unique and new bank - walking in you'd think it is some sort…read moreof high-end offices or a casino with no cash machine in direct sight. It is located on Piccadilly opposite Green Park station fairly close to other banks - HSBC and Santander. This is mainly somewhere you'd only visit if you are a Metro Bank customer, compared to calling into the closest bank just to use the ATM. The opening hours are common for Metro, much better than most other banks in the UK between 8 am and 8 pm, closing two hours earlier on Saturday and then OPENING ON Sunday's between 11 and 5, basically as long as the shops are generally open, Metro Banks like this one are - a general rule of thumb with the bank expanding across the UK. I came in here to enquire about joining an account - the whole concept excites me especially with Metro expanding closer back to Manchester where I live at the end of the year - I was told how easy it was, the staff member I spoke to seemed really friendly and helpful and open to answering any questions. The slightly confusing layout at first and not having a great number of cash machines let the branch down - if it wasn't for the opening hours and great staff it'd be a disaster but still it is average in most factors, above average in the positives mentioned to warrant a high three-star rating.

Not one of the best Natwest's I've been to. However it is very close to Charing Cross Station so…read moreit's handy for banking on the go if your waiting around for a train!

Metro Bank has got to be one of the coolest banks on the high-street, they were the first bank to…read morelaunch high-street stores in the UK in over 150 years, since then they've grown to around 77 branches, most of them are in London, but they have a growing presence north of the M25. This location in Fulham Broadway is pretty cool, the staff were friendly and attentive and printed my new card in-store, I only had to wait for a couple of minutes. I love how if you lose or have a problem with your card, you can come into store and get a new one, compared to other high street banks that make you wait for days. I was even able to leave, get a few things from Sainsbury's and come back. The store is normally open until 8 pm but as of the time of writing (September 2021), they are still on reduced hours, closing at 6 pm. I do also dislike how like all Metro Bank locations, they lack indoor cash machines, this can often mean the experience of paying in and withdrawing money is quicker, but the staff are friendly and happy to help, as quick as possible. 4* - Friendly service, the bank looked pretty good too, lacking some features but still all in all a good place to bank. Review #3600

This is hidden away just off the Eltham High Street. HSBC really need to refurbish this branch,…read morebecause it looks so old and worn-out inside - I would have thought this would be quite embarrassing for them. It is also a very small branch, with only one cashier person to available to serve customers. At least there is an ATM inside the branch. The service itself is satisfactory, so I can't complain but I think the environment itself could be improved. At least it is convenient for me to use (once you know where the branch is located!).

Clean, easy, efficient. This Barclay's branch is right next to Spitalfields and that gives it a…read morebonus star for me. And an outside cashpoint that works. Who knew such a thing was possible? Sadly, not open on Saturday.

This is one of the best Barclays branches i have come across so far in London…read more Because the queue is never very long and the staff are super nice and smiley which always helps to brighten up ones day. Service with a smile that's what I like.

I had an absolutely exceptional experience at Barclays Hampstead, entirely thanks to Farishta. She…read morewent above and beyond to help me and was incredibly patient, knowledgeable, warm and professional throughout. Having recently moved to the UK, getting everything set up with a new banking system can be a little overwhelming, and Farishta made the entire process feel effortless. She took the time to explain everything clearly, helped resolve every issue I had, and genuinely made me feel looked after rather than rushed. It's rare to encounter this level of personal service these days. Farishta is a tremendous asset to Barclays and exactly the kind of person who makes you want to remain loyal to a bank. I couldn't recommend her -- or the Hampstead branch -- more highly. Thank you, Farishta!

Hampstead Barclays is an essential part of the local community providing irreplaceable services,…read moreespecially for elderly or disabled people. The staff are particularly helpful with guiding customers through using the various services.