If I could give this place no stars then I would. I know they are the largest provider of mortgages in the country but I am reffering to this branch alone. I hated going in here and came out feeling very disatisfied. I know that estate agents dont have the greatest of reputations but this place took the biscuit.
When trying to purchase my first house they harrassed me to take out my mortgage with them, told me cleverly worded lies and I found them to be deeply dishonest. In one instance one of them women at the desk even tried selling me pet insurance to go with the house - We have no pets!
Their rates are not competitive interest wise (at least at the time I was involved with them) and I would not recommend them to anyone if there is a similar alternative.
The shop is divided between the downstairs sale display section and the tiny upstairs section where the financial advisor sits.
They did offer to make me tea when I was in there but when they are attempting to rip you off I suppose that that is the very least that they could do. read more