Excellent communications, great service. Does exactly what it says on the tin!! Thank you very muchread more

Absolutely useless! You ask for information and he's unable to answer as "he's not sure about this…read morevehicle".

Booked and MOT plus mini valet through Groupon. Should've known you get what you pay for, the car…read morewent in to the MOT fine, and came out more broken than it was before! Somehow, a car that's never failed it's MOT in 13 years, and have shown no signs of problems in the last 8 months I have had it, miraculously develops a problem at the MOT. Coincidence? Maybe but either way, I'm not about to go back there to try again. Disappointing to say the least. But then to have to have a heated discussion with the receptionist with her loudly and overtly proclaiming "There is no foul play!" Just seems to me like they're trying too hard... Needless to say, won't be going back any time soon.

I recently part exchanged my vehicle for one from waterfront cars. There was 2 months outstanding…read morefinance on my vehicle, so in the agreement that 2 months was added to the price of the car I part exchanged. The salesman phoned the finance company and they ( the finance company )agreed with this, so I actually paid off the finance company with the price added on to the new car and the showroom pays the finance company. All very straightforward, to keep the car from being sold we paid £100 while everything was being sorted out. After a weeks delay my car was delivered, everything was signed but the dealer forgot to bring the £100 with him and promised to put a cheque in the post. Just over a week later I received a phone call from the previous finance company, telling me I was behind with my payments, I of course explained that I no longer had the car and that the outstanding amount had been paid to waterfront cars and for them to pay the finance company. This was going to be looked into by the finance company, so I obviously got in touch with waterfront cars to find out what was happening. I was told not to worry everything is in hand and the outstanding payment would be forewarded. In the week that followed I received another phone call from the finance company telling me that as my name is still with the finance company I am still liable for the outstanding amount and if I don't pay I would receive a default notice. I once again got in touch with waterfront cars and the reply was " well I don't know what's gone wrong, but don't worry we will sort it " a week later and they still had not paid the finance company. I of course received a default letter, telling me that if I don't pay the outstanding amount by a certain date, action will be taken against me. I phoned the finance company today only to be told that one of their finance agents had to go to waterfront cars to get the payment they were owed and they only got this after an argument. It seems waterfront did not want to release the money. To cap it all, they have been advertising my car on their website as HPI clear when in actual fact it wasn't. And we still have not got our £100 back as yet. Think twice before dealing with this car sales.

Invalidated my motorbike insurance by fitting the incorrect tyre size then became confrontational…read morewhen I returned for a re fit and so now my bike is a danger and off the road till I can get it repaired by a professional tyre fitter