Awful customer service made for an extremely stressful day.
Had to speak to a manager to buy a bike as two of the people working in the shop floor tried to convince me that it could not be bought even though I had reserved it online via click and collect. This followed with some rude and unprofessional shop attendants making matters worse.
Then, after taking it home my bike fanatic brother took a look and observed that a few parts of the bike were in fact missing. I shall be returning this bike to another store tomorrow as I don't want anything to do with this company or store. read more