A good location within Burnley town centre, with it being in Anchor Retail Park, it means you can park right outside, with a dedicated bike parking area too, as well as a car-park if you are in a car, public transport links outside are good through the town centre location and being on multiple of Burnley Bus Company's bus routes. The store was pretty large, they had a good selection of bikes but the accessories were both poorly stocked and a little expensive, they also had a few other unique items which didn't really feel to fit in with anything, but at least it added some variety. I struggled to find any staff members in the store, other than one person at the checkout, they were really understaffed and seemed unable to deal with customer queries. 3* - A useful store if you're looking for a Halfords in Burnley, as town centre locations tend to be rare with Halfords, but could be a lot better. read more

Halfords - Auto Parts & Supplies Near Me - Burnley, LAN

I have to agree with previous review for Halfords. I went in to buy a bike, when the assistants saw me trying to lift a bike off the rack he disapeared, it was quite a trick. When a went to look for help it was amazing, the staff were either busy fixing things or had just gone. They were so determined that I wasn't going to but anything from them that eventually I just had to leave! I was a very strange experience. Plus side, if you could get served it had a good position with easy parking, maybe a good place to look at goods before you buy elsewhere read more

Halfords Burnley has to be the slowest and worst store I have ever had the displeasure to shop in.I dont know whether its because its supposedly a male domain but the shop assistants just ignore us lowly females who desperately try to get their attention.When you finally do get a shop assistant to take you seriously they invariably disappear into some mythical stock room and are gone literally ages before they emerge to inform you that whatever you are after is out of stock!!I cannot be the only who finds this problem with Halfords because no matter what time of day/week you visit it is always deathly quiet and customers are a very rare breed read more

Shocking, same experience as others. Totally ignorant staff not serving anyone and typing on the computer for 15 minutes (im not exagerating) while there were 3 customers waiting me included and three members of staff completely ignoring us at the bike section. Having been a retail manger for 18 years I have never in the uk experienced such ignorant poor customer service. read more

To be honest i am not keen on this Halfords store as the staff are not very helpfull and take ages dealing with any queries. the custermer service is very poor. the prices they sell their items at are unreasonable and extremely high. i dont shop at this store anymore as its always an unpleasent experience read more