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    Halfords Autocentre - Tonbridge

    2.3 (3 reviews)
    Closed • 8:00 am - 6:00 pm

    Halfords Autocentre - Tonbridge Photos

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    9 years ago

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    15 years ago

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    9 years ago

    Poor customer service, made to wait more than 3x the stipulated time. Bad attitude from staff, certainly do not recommend.

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    Nev'll Fix It Ltd

    Nev'll Fix It Ltd

    (4 reviews)

    Have to say went here recently after a fault with a vehicle got a fantastic service from start to…read morefinish and will definitely be returning in the future. Great value for money and very friendly staff. A*. Thanks Nev'll fix it.

    Used this garage as it was recommended to me by the RAC as it is a RAC "Approved" Garage and as it…read morewould get priority in getting fixed. 1st mistake listening to the RAC! Neven again. 1st off all the time it took to repair the car was 7 days. At first, they said they thought it was contaminated fuel, even though I told them that it had had half a tank of fuel go through the engine with no problem (it smelt funny like petrol they said). after 2 days of them having my car I phoned them to find out what was happening they told me it was not contaminated fuel, they said it was a regulator valve on the pump inlet (they had ordered the valve and was going to fit it without my consent) this was quoted at £105 (on the bill it's is down for £130) for the valve and with labour it would cost worst case scenario it would be a total of £300 + vat. So, told them to go ahead and do the work but to keep me informed. I had to keep checking in to find out when the part came and when they were going to fit it no curtesy car was offered. I then eventually went down to the garage to ask what was happening. They said they would fit it that day and ring me if there was anything else needed to do, I asked if it would be at 4:30 Nev said would be before that. I waited until 5 and rang them. They told me it was done and to come down. After getting there I then waited 40 minutes as he fixed up a bill, he told me that it would be £565 this is because he has to fit another part the filter housing as it was sucking in air ( was this the problem in the first place and nothing to do with the valve?). This was not authorised by me and there was a lack of communication. I argued the bill and he knocked off an hour labour (£90) this is all well and good but this is still £115 over the worst case scenario price. Do these people think we have money stuffed in the matrass waiting? Overall: - No communication - Not done in a reasonable time - Work done to car without authorisation - Not transparent with work or cost - should be called Nev'll fix it (eventually) at your peril

    Halfords Autocentre - Tonbridge - tires - Updated October 2026

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