Paid rent and deposit on Friday. Drove 45 miles on Sunday evening to use my storage space. Arrived around 7:30pm to find a lock on the unit. Called Colby (I presume is the owner) and told him about the situation. He told me he was "at home with his family" and "come back tomorrow if you want me to take the lock off." Told him I had just driven 45 miles with my 3 small children under the age of 6. He told me I was "rude" and to "go rent a space somewhere else." He then hung up on me and refused to answer his phone. I called him the next day to ask for a refund and was told he would send it to me. It has been several weeks, I have called him several times, each time with the same story. I have now just filed a small claims case against him to get my money back. read more