We recently had the pleasure of working with Haley Overton and Ben Bahnsen in the purchase of our new home in beautiful Bend, Oregon, and we couldn't be more thrilled with the experience they provided. From the very beginning of our home-buying journey, they went above and beyond to ensure that every step of the process was smooth, enjoyable, and successful. One of the most impressive aspects of working with Haley and Ben was their exceptional communication. Despite being out of town, they never left us in the dark. They took the time to create detailed videos of potential homes, allowing us to virtually tour properties as if we were right there in person. This level of dedication and effort truly showcased their commitment to our satisfaction and convenience. During our visit to Bend, Haley and Ben graciously treated us to a fantastic food tour, giving us a taste of the local culinary delights and helping us get acquainted with the area. It was a thoughtful gesture that made us feel welcome and confident in our decision to make Bend our home. Not only did they excel in guiding us through the house-hunting process, but they also helped us secure a fantastic lender with Team Kip, making the financing part of the journey a breeze. Their network of trusted professionals only further reinforced our confidence in their ability to deliver outstanding service. In today's competitive market, their expertise and knowledge were invaluable. Haley and Ben provided us with excellent suggestions on how to structure our offer, making it appealing to the seller in a multi-offer situation. Their realistic and grounded approach to the market gave us a sense of assurance that we were making informed decisions. Beyond their professional competence, they took the time to genuinely understand us and our preferences. This personal touch made all the difference in finding a house that perfectly matched our needs and desires. Thanks to their efforts, we now have a home with a flat driveway, nestled in a quiet and beautiful cul de sac, offering a south-facing lot that fills the rooms with abundant natural light. Not to mention, our dog is ecstatic with the backyard they found for him! Working with Haley and Ben was an absolute pleasure. They are not only highly skilled and knowledgeable, but they are also incredibly personable, making the entire process enjoyable. Their friendly and fun demeanor made us feel like we were working with friends rather than just real estate agents. We cannot thank Haley Overton and Ben Bahnsen enough for their dedication, professionalism, and attention to detail. They made the daunting task of buying a home an exciting and stress-free experience. From start to finish, they had our best interests at heart, and we wholeheartedly recommend their services to anyone looking to buy or sell a home in Bend, Oregon. If you're in the market for a new home or thinking of selling, do yourself a favor and team up with Haley and Ben. You won't be disappointed! And on a personal note, we'll always cherish the yummy treats they had for us during our interactions. Thank you, Haley and Ben, for making our dream home a reality! Warmest regards, Diana & Terry read more

Haley is awesome!! We had been looking for a home in Central Oregon without success for almost a year before meeting her. This changed once we started working with Haley. After our first meeting she dropped everything, rearranging her schedule to spend an entire afternoon showing us properties and taking us on a tour of neighborhoods that might be of interest. Her knowledge of the area was impressive. After our initial meeting we returned to Portland. Haley continued to communicate with us on a regular basis. And, when we planned a last minute visit to Bend to look at some new listings Haley, yet again dropped everything to spend her day with us. Once we found the perfect property Haley guided us through the purchasing process effortlessly. We couldn't have been in better hands! Her professionalism and patience were impressive. She left no stone unturned and worked tirelessly on our behalf. When faced with challenges Haley looked for solutions that worked for all parties involved. Her level of service did not change after closing either. She continued to keep in touch and make sure we had everything we needed. Haley is a true gem! We are thrilled to have found her, recommend her highly and look forward to working with her in the future!!! read more

Buying our first home was easier than it had any right to be thanks to Haley. We were moving out to Bend from New York City and staying in a short-term rental until we could find a house, and Haley got us into the perfect house just a month after arriving. She was incredibly helpful in helping us understand the Bend real estate market and where we needed to be looking, and walked us through every part of the process. Since we didn't really know what we were doing, it was crucial that we be able to trust the advice of our realtor, and we always felt more than comfortable trusting Haley. Not only was she an exceptional communicator and extremely knowledgeable, she's also a lovely person :) We feel so fortunate to have found Haley and to be in our beautiful new home, and would recommend her without hesitation to anyone! read more

Haley Overton is THE realtor to get if you want someone who is in your corner no matter if you are over 3,000 miles away which was the case with me. I live in Florida and bought a townhouse in Portland, Oregon, site unseen! That is not an easy process and could be either wonderful or disastrous! In my case it was wonderful and all because Haley was my eyes and ears, would go to properties and Facetime with me giving me the details and her valued opinion, and actually got to know me well enough to judge if it were a good fit or not. She was a trooper all the way through both during and after the sale. Her attention to detail was very valuable as well as her professionalism and straight talk. Haley works for you whether buying or selling. I would use her again and would recommend her wholeheartedly as your realtor. read more

We feel so incredibly lucky to have found Haley! She is exceptional and I've recommended her to friends and family. We have worked with her several times for purchasing a home and have been so pleased. Her knowledge of the market and the neighborhood, her insight, her willingness to ask hard questions, her timing, and most of all her genuine warm personality all contribute to her being the best realtor we've ever had. She was able to get us into our new home, that wasn't even on the market, without a bidding war, and guided us through some major delays in the loan process. She was on our side the whole way. This was the first time we used Haley for selling a home, and she worked just as hard. She made it super easy and got us more for our house than we thought. We have a realtor and friend for life! read more

My husband and I can't say enough about the wonderful support and guidance we received from Haley during the home buying process. We are first time home buyers from out of town, so needless to say there was much for us to learn and we had much anxiety at times. But throughout the process, Haley's patience, service, and professionalism allowed us to relax and find the best home for our needs in an extremely competitive market. While working with Haley it became clear that she truly prioritized our needs above all else- she flagged issues we didn't notice, helped us understand the market and objectively evaluate what was a good fit and what wasn't. We can't recommend her more strongly. We will likely be in our home for a long while, but if we decide to move again we will reach out to her immediately! read more

Haley was amazing! This was my first home buying experience and I had no clue at all what I was doing. Haley explained everything and made sure that I understood the entire process. She was always really easy to get a hold of via phone/e-mail/text and would answer every question I had. I was really nervous buying my first home but Haley made it such an easy and rewarding experience. Haley was really easy to talk to and get along with and was always honest in giving her opinions of the houses we viewed. I never once felt like she was trying to speed things along or push us to buy something. She was very patient and asked for our feedback on every house so that she could suggest other houses that satisfied our needs. I will definitely be using Haley again next time I buy a home! read more

Haley was great. It was our first time buying a house, so of course we had a lot of questions and concerns but she was always there for us basically 24/7. I'm not suggesting that you call Haley at 3:00 a.m. to ask her about a house. But who knows, she would probably respond. She definitely responded from vacation! Haley was very good at figuring out what we really wanted and also working within our budget. She never pressured us and really wouldn't even show us things at the top of our price range. She is the type of person that you can just tell obviously knows what she is doing. We ended up getting EXACTLY what we wanted for less than what we had budgeted for. In fact,my mom is currently using her to purchase a home in Portland. 10 out of 10 would recommend to anyone. Even my mom. read more

My husband and I were first time home buyers and we had little knowledge of how the process went. The very first time we met with Haley, she broke it down so nicely on what the process would look like and what we should expect. Every single step of the way, Haley was there, making sure everything went smoothly. She definitely made us feel completely comfortable and always very excited! She always worked around our crazy schedule which we are so grateful for! Not to mention, the home we were in love with came back on the market after a pending offer, so I told Haley right away and she dropped what she was doing to make us up an offer and had it ready in twenty minutes. We got the perfect home to grow our family and I can't thank Haley enough! read more

Haley is fantastic! We were planning a move to Bend and did not know anyone, so checked in with a realtor that we knew in Portland. She highly recommended Haley and we couldn't agree more. Haley was very responsive and accommodating to our short timeline. She helped us navigate the area and asked all of the right questions to help us find exactly what we were looking for. Haley was very diligent, detail oriented, knowledgable and easy to communicate with - even when she was out of the country for part of the time! We knew we were in great hands the entire process. An added bonus is that she donated a portion of her commission to a charity of our choice. We're so happy with our new Bend home and would recommend Haley to everyone! read more

We couldn't have asked for a better person to guide us through the process of selling our home and finding a new one than Haley. She's personable yet tenacious, ensuring that we felt like we got the better end of the deal on both sides. She had an accurate sense of our needs and our tastes, insisting we go "just take a quick look" at one I had doubts about, which turned out to be our dream house! Her professionalism is a combination of expertise, empathy, and enough humor to keep the stress of the process at bay. She ushered us into our new home in just a couple of months, and we truly appreciated having her on our side! read more

Haley was exactly what we are looking for in a realtor. She knows the Bend area extremely well, and understood our personal priorities in finding a home. She and her staff were always prompt to answer our questions along the way, and went out of their way to accommodate our schedule. We felt that Haley was truly on our team, and was looking out for our best interest. We had a few small concerns about the house, which she addressed with the seller, and helped us arrive on a mutually agreeable solution in each case. We will also appreciate connections that Haley helped us make in the community. read more

When we decided to move to Central Oregon and didn't know any realtors here, we resorted to an online search. That is how we found Haley. She proved to be worthy of her very good reviews and we are glad we used her! She kept a somewhat complicated deal on track and was very good at keeping in touch and letting us know what was going on and what we needed to be doing. In fact, almost 4 weeks after we closed on our new place, she is still calling to be sure everything is going well for us. We would recommend her for any real estate needs. Thanks, Haley! read more

Haley was our realtor when we bought our first house in 2012. She was very easy to relate with, great to work with, and was always available when we had questions or concerns. Haley always put her needs and concerns first. We were so happy with Haley that we've kept in touch with her over the years and are beginning the process with her again of selling our home and buying a new one. We have recommended Haley to our friends and will continue to do so. read more

Haley was exceptional throughout the entire home buying process. As first time home buyers, we had a lot of questions, and Haley was so patient with us and made the process easy to understand and while buying a house was a total roller coaster, it was less stressful than it could have been because of Haley's unwavering support and commitment to our process. I would highly recommend Haley to anyone in the buying or selling process. We love our new home! read more

We interviewed a few realtors because we were so unsure of how to juggle this whole process and minutes after meeting Haley I canceled the rest of the interviews. She is confident, kind, and knowledgable in a way that I instantly knew we were in good hands. She patiently answered all of my questions, listened to my wild ideas, and her connections truly helped us sell our home way smoother than we ever could have imagined. I cannot recommend her enough. read more

Haley Overton is quite simply the best realtor in the Bend, Oregon, area. Knowledgeable, tenacious, honest and will always go the extra mile. She will never let you down and will always communicate with you throughout the entire process. We have both bought and sold properties using Haley Overton as our agent and we cannot imagine a better agent in the Bend area! Please give her a call....you will not be disappointed. She is amazing! read more

I am so sad that Haley moved to Bend! She helped me find my first house and explained the entire process to me in terms I could understand as a first-time buyer. She also gave me her opinion and I felt like I was shopping for a house with a friend that actually cared about what I wanted. She is the best and I will probably beg her to come back to Portland when I am ready to sell/buy again! Bend is lucky to have Haley. read more

Haley has led my wife and I thru both the purchasing and selling process of homes in the Portland area. Once in 2013 and once again in 2015. The level of attention that she displayed not only to the real estate transaction "process" but also to us as human beings was and always will be sincerely appreciated. If looking for an agent in the Portland OR region, do yourself right and reach out to Haley first. read more