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    Halcin Cynthia MD

    3.8 (4 reviews)
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    Updated a few days ago

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    Sand Lake Dermatology Center - Lauren McConeghy, PA-C

    Sand Lake Dermatology Center

    4.3(113 reviews)
    46.9 miDr. Phillips, Horizons West / West Orlando
    Locally owned & operated
    Available by appointment

    I chose Sand Lake Dermatology Center after a negative experience with another clinic. The reviews…read moreare great so I felt like this would be a good choice and so far after two appointments, I really like this clinic and Dr Mailer. Before coming to Sand Lake Dermatology I had a biopsy at another clinic and was scheduled to have a carcinoma removed. I was unable to have this done at the other clinic so I booked the first appt available with Sand Lake Dermatology which was set for the end of July. Once I was able to get my records sent to the clinics, a staff member called me right away and moved my appointment to have a carcinoma removed from my face to last week. Because of the interactions I had over the phone and online with this clinic, I felt comfortable having this clinic remove the carcinoma even though I had not even seen the clinic nor doctor. While I was mildly aware of what the procedure entailed, the staff that prepared me answering questions and numbing me(Marisol and Aaron) were great and made me feel comfortable. Dr Mailer was just as nice and made me feel comfortable. I was of course aware of the dr performing the procedure, I couldn't see it and didn't feel it. The procedure is called Moh's procedure where they typically cut away the determined margin around the affected area, bandage you up and let the patient wait in the lobby while the removed specimen is being reviewed in the onsite lab. If the lab determines that not enough was removed to show clear margins, the patient is brought back in and the dr removes more repeating the process until margins are clear. In my case, the dr removed all that needed to be removed leaving clear margins so after the lab results returned after a couple of hours, I was brought back into the procedure room and the dr proceeded to stitch up my wound applying dissolving stitched under the skin and removable stitches outside. My appointment for follow up and outer stitches removal was set for one week later( this past Tuesday). I was prescribed a heavy antibiotic and advised to keep Vaseline on the stitched up area and keep it covered with a bandage that is changed daily. Once I was stitched up, I mentioned a growth I have noticed on my eyelid and the dr suggested that on my follow up appointment she would take a biopsy. So this past Tuesday I had stitches removed, the area where I had stitches seems to be healing well and it doesn't appear that there will be a heavy scar. I am happy to see this as the area that was removed was quite large and the area stitched was quite long. The nurse, Natalie numbed my face, the stitches were removed and I didn't feel anything. They also numbed my eyelid so the biopsy could be taken. This is a sensitive area so this was a bit more intense but it went quickly and the biopsy was done. I will likely have results next week. What could have been a high anxiety first procedures (I've never had any surgery or stitches) turned out to be a pretty smooth experience. I recommend consideration of Sand Lake Dermatology as the staff and Dr Mailer were great, the waiting room is comfortable and even the staff that manages scheduling, check in, check out, nurses, physicians assistants all made me feel important, individual and taken care of. I wish all medical experiences could be similar to what I experienced.

    What a wonderful dermatology center! I called and made my…read morefirst appointment and it took a month which is completely fine. When I went for my first appointment they said they were able to take out my cyst and I made an appointment the following day. The staff and doctors are all very knowledgeable and very kind and nice. I am so happy that I came here for such a sensitive subject for me. I can't recommend this place enough!

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    Sand Lake Dermatology Center - Dawn Cervantes, APRN

    Dawn Cervantes, APRN

    Sand Lake Dermatology Center - Gina Mangin, PA-C

    Gina Mangin, PA-C

    Sand Lake Dermatology Center - Camille Acevedo, Aethetician

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    Camille Acevedo, Aethetician

    Water’s Edge Dermatology

    Water’s Edge Dermatology

    2.1(15 reviews)
    5.8 mi

    Office staff was adequate at check in.. the rest of the visit wasn't. The nurse practitioner spent…read moremaybe 1 minute with me...seemed very unfriendly.. not sure if she was aggravated bcuz I called her by my previous dermatologists name..she corrected me with an attitude.. I just relocated here and had a Dr I visited for a few years.. it want on purpose. she didn't ask me if there was any other concerns I might have.,she didn't ask me one thing about me at all.. very disconnected. I did have a couple thing to discuss but she walked in & out of the exam room so fast I didn't get to discuss anything with her. Her nurse tech was kind of rude the way she told me to move my hair so she could see the problem on my back.. that NP never even touched me to feel the cyst., quick in & out not going back.

    Absolutely dog water patient care and poor communication. I took the day off to help my elderly…read moregrandmother attend an appointment. She's not ambulatory on her own and needs help getting into a wheelchair and in and out of a car. We arrived to an empty waiting room 20 minutes late after calling to verify we should still show up and being told yes she would still be seen. Upon arrival and check in we were then told a different story and that she won't be seen due to the fifteen minute late arrival window. This was at 230pm when they don't close until 5pm. And I'll take the blame for use being late due to getting the address mixed up, I'm from Orlando not Viera. But for the staff to NOT see an elderly bariatric non ambulatory patient and not make any attempts to accommodate her? That's totally unacceptable in my opinion

    Halcin Cynthia MD - dermatology - Updated May 2026

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