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Inept, unethical and unprofessional. Worst practice I have encountered in 26 years.
Tried this practice for specifically for fillers, Botox and IPL.
Most of the initial consult involved Rosanna aggressively pitching overpriced cosmetics, bleaching cream, and facials. She incessantly addressed me as "sweetie". She could not address the efficacy of IPL treatments or show me before/after pictures. She finally stepped out of the room to obtain a price quote for the two sun spots on my face. Shame on me for staying.
FILLERS. When I quizzed Dr. Salina on her Bellafil credentials, she turned out not be a Bellafil trained expert injector. She stated she had been injecting temporary fillers for 16 years so she had no need for training to inject Bellafil, a permanent filler. I have found Bellafil to be cost effective, but it is an unforgiving filler. It is a permanent filler which cannot be later desolved as in the case of botched injections of temporary fillers. Bellafil demands a conservative, meticulous approach over 2 sessions in the hands of a trained expert. Dr. Saluja declined to share before/after pictures.
Given Dr. Saluja's failure to establish her Bellafil credentials, I tested her skill at using temporary fillers. Dr. Saluja bruised my left hand injecting fillers for hand lifts. I asked for an icepack immediately to arrest the bruising. In her ensuing scurry to locate a metal rollers in one of the office refrigerators, her assistant chastised me for not bringing my own ice pack as they don't provide the customary disposable icepacks. She instructed me to sit my hands to smooth the fillers. This is counterproductive and never done by experienced injectors. Of course, I objected. She left the treatment for a time explaining that she had to leave as I did not comply. First time an injector bruised me. I smoothed the filler correctly after I returned home.
Then Dr. Saluja proceeded to fill to the vertical lines around my lips. She ignored my instructions on the distribution of my fillers. She missed some lines and over filled others. My friends even noticed the worm-like lumps above my lips. It took me 2 weeks to pat down the lumps. Second bruise on my upper lip was thankfully smaller than the one on my hand.
Needless to say, I will not be having this practice inject temporary fillers again, much less permanent fillers.
BOTOX. Wasted $700 on a "Botox neck lift" pitched by Dr. Salina while she was injecting Botox elsewhere. An efficacious non-surgical option is a thread lift which this practice does not offer.
The Botox injections on my forehead left one eyebrow just slightly higher than the other. As a result, my appointment to have permanent makeup applied to my eyebrows had to be rescheduled. When I returned to Dr. Saluja for the Botox twick, Dr Saluja glanced at my forehead, she declared she couldn't see anything wrong, an assistant asked me why I waited 3 weeks before returning, and then an assistant grudgingly twicked the Botox.
During injections, Dr. Saluja pattered on. She explained women talk too much and chew gum, and then complain about fillers not lasting. She exclaimed she had lots of patients from Nantuckett, a tiny summer colony for the rich and famous. Really?
IPL. Dr. Novo provided one IPL treatment for 2 brown spots. Dr. Novo rescheduled my 2nd treatment 3 times "due to surgery". After 2 months, the big day arrived. Instead of zapping the spots, Dr. Novo pitched ablative lasering and bleaching cream. Interestingly, there was no delay in scheduling the ablative lasering. When I showed for the abaltive lasering, I requested the time be used to provide the 2nd IPL treatment. At that appointment, I never received either treatment. Dr. Novo did not see me, but Rossana did. Rosanna claimed I had purchased only 1 IPL treatment instead of the standard 3 sessions. In fact, Rosanna had sold the IPL treatments to me and it was she who had called me three times to reschedule the 2nd IPL treatment. A degrading experience to put it mildly. read more