I have been to a few salons in Naples that I never returned to. But yesterday I had a great…read moreexperience at Bellezza. Meagan was great. Took the gray right out of my hair.... :). She had such a great soft demeanour, and was very professional. And had the best shampoo experience with Melanie (I hope I got her name right, the young lady with the hat). The young gentleman that checked me out was soft spoken and pleasant to talk to. I will definitely be back. Already have an appointment booked for more services. The salon is absolutely gorgeous. You see all the hard work and creativity that passionately went into it. And I loved the soft light ambiance. As an artist, I notice things like that. Definitely a great experience. It's right next to where I live. Sometimes you go looking further away and a good thing is right under your nose. Cheers!

Hairdresser was excellent but prices are outrageous...hair color $95, trim off dead ends $60!…read moreseriously, $60? ridiculous

The staff at Robert of Philadelphia are phenomenal! From cuts, to color to even extensions, they…read moreblew me away when they took care of my family's every want! After experiencing a horrific car crash that lead to brain surgery requiring my daughters head to be shaved, the staff at Robert pulled out every stop to restore her beautiful hair and make her feel confident in herself again. Compassionate people who are EXPERTS at what they do. Highly recommend to anyone in the area!

When my original stylist left Robert of Philadelphia in early 2023-- I started with someone who…read morehad been working for years at another Robert of Philadelphia location. I paid this new stylist hundreds of dollars in tips for over 2 years until mid-January of 2025. I also paid Robert of Philadelphia for color and cut for myself and my sister at over $800 per visit - totaling thousands of dollars from 2022 until January 2025!!! I had last been to Robert of Philadelphia during the Christmas 2024 season. On January 3, 2025, I underwent Cardiac Angioplasty with 3 stents at Rooney Heart Institute and have been recovering since the surgery. I made an appointment in mid-January to make "me feel better" by covering my gray hair and getting my shoulder-length blunt cut trimmed. The stylist was so excited about another client who was flying in for the day that she was not focused at all on me. She paid so little attention to me that she butchered my hair!!!! While my hair was wet, I screamed when I saw that she had cut off over 3 1/2 inches and chopped off the back of my hair to be shorter than the front!! She told me that once it was blown dry, it would be the same shoulder length, straight-across blunt cut I always had. She also, in a very dismissive tone, told me -- "you were going to get hair extensions anyways." With that she handed me over to another stylist and left the salon. The second stylist confirmed that my hair really was barely chin length and at different lengths front to back. The two salon receptionists also confirmed that this was not what I had requested and did not charge me for this fiasco. I have made several attempts to contact the owner, his daughter or his son, but they have refused to respond. I went to get extensions at a top Naples salon. I was told they couldn't help as the cowlick in the back of my head would always separate. So bottom line, I will have to look for a wig at my own expense. As I have at least 4 witnesses who can be deposed that my hair was botched, I've been advised to sue for the cost of a wig. This is how caring and client oriented this salon is - especially to a long-time client who only wanted to "look better" after 6 hours of cardiac surgery!! Shame on the salon. Shame on their stylist.

I cannot say enough great things about this Salon! I had an Amazing Stylist/Colorist named…read moreVirginia and she gave me such a great style and color, there isn't a day that goes by when out when I am not stopped and complimented on my hair. I moved permanently from Michigan to Bonita Springs and, honestly, was nervous due to how I have fine hair and immediately she got what I said and I just let her do what she felt would look best. She, the Assistants, and other Stylists were really going out of their way to make me feel right at home.

Overpriced for root touch up - $123 way overpriced I called local salons and was quoted $80-$85…read morewhich is what I normally pay every four weeks. It took maybe 15 minutes for the the application, I did not want cut, or style - but got pay $123 plus tip - no extra product was used but that is the reason I received at the front desk. Even if that was the case I should have been informed that prior to or during the application. I get my roots colored every four weeks and have never ever needed extra product. Will never go here again - Salon across the way only charges $85 guess they have a new client. *Nothing more to add but great professional response to correcting the issue ...

Sara did a great job and the color is lasting. I did end up with a bit of a hair mask I had to…read morescrub off, such is often the case with such a dark color. The salon had some work done replacing the walls after the hurricane. It is clean and the folks that work there are friendly.

better off going to great clips... nice group of people but $40 for a mediocre hair cut that quite…read morefrankly was way off what I had asked for is just not what anyone wants

Just found this little gem, when they were able to get me in that same afternoon. Sondra cut my…read morehair and she did a great job, actually one of the best cuts I have had in a while. The shop gave me a friendly greeting and I was quickly seated. They only accept cash, so come prepared. The going rate for a men's haircut is $25 a great value. I believe I have found my new barber.

Great place. One of the best and nicest gals around. Excellent haircut and great price.read more

I was very nervous about going to a stylist in Naples because I needed color on my reddish hair. i…read morespoke to Jeanine on the phone and booked an appointment with her. She listened to my concerns, spent a lot of time talking to me about my expectations, and even specifically bought the color combo that I needed for my hair. I can't recommend her enough. She did a wonderful job! And her shop is very nice, clean and conveni!

I had a young lady named Coleen and told her to do whatever she thought was needed! She colored my…read morehair black which hadn't been done for thirty years and cut off like three inches ! I was shocked! I walked out a new Man! I attended my class reunion with a new suit shoes and haircut! I highly recommend her services!

Wednesday I just pulled in asked if they take walkins and yes...they did!…read more needed a fresh approach and Maddy knocked it out of the park...she looked at photo and worked with 2 difficult cowlick!!! best hair cut I have had in a VERY long time! low maintenance and fun! despite just having it cut last Friday she totally took over! place was spotless and can't say enough about Maddy! my new fresh approach thank u and see u in 5 weeks! Jennifer from Bayside

Great place for adults but don't take your children here! Very disappointed by our experience. My…read morechild very clearly expressed that he wanted to keep his hair long. Despite repeatedly speaking up and asking to keep his hair, his wishes were ignored and most of his hair was cut off anyway. A stylist should never dismiss a child's clearly expressed boundaries or discomfort. Children deserve to have their voices respected, especially when it comes to their own bodies and appearance. What should have been a simple haircut turned into an upsetting and emotionally distressing experience for him. He left feeling uncomfortable, embarrassed, and unheard.

They charge me 480 dollars for highlights is this a right amount for short hair I would never step…read morefoot in this place again the menu of the store was saying 145 and up for highlights and 63 dollars for hair cuts that she only cut my dead ends and she told me I will cut it when I finish the highlights witch she never did how did they come out with 480 dollars I have no idea and when I complained the owner sent me a text message and she offered me 50 gift card i gave the girl 70 dollars tips and the owner is giving me 50 gift card how funny is this?

I had a massage appt with one of this salon's massage therapists who never showed up for my…read moreappointment with her. The massage therapist I was supposed to see did not respond to my trying to text her and even calling to find out what was wrong. The woman at the front desk even tried to contact her with no response back. She said it was not like this massage therapist at all to not be there for a scheduled appt. I wasn't in a big hurry or didn't have anyplace else to be that day so I patiently waited over an hour for this massage therapist to arrive or at least call the salon or text me before I decided to leave. There was absolutely no response. I too thought this was totally not like this therapist and that something just really had to be wrong. The salon receptionist offered for me to have an appointment with one of their other massage therapists, but I politely declined. I wanted who I was scheduled for and that just didn't happen. I finally did find out from the massage therapist I was supposed to see that she had a life-threatening episode with her elderly mother and she sincerely apologized to me. This salon was quite far away from where we were staying in Naples at the time, so I didn't want to go there again. There was nothing wrong with the salon itself; it was just the unfortunate circumstances my massage therapist found herself in. I would not hesitate to see her again if and when I return to FL. In fact, I know I will want to see her for a massage when I get back in the area!