1. Hairistry

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Burlington, ON

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Hairistry

1.0 (1 review)
Closed • 10:00 am - 8:00 pm

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Services - Hairistry

Haircut

Waxing

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1 year ago

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The Studio

The Studio

3.0(4 reviews)
0.8 km

I am really not one to leave a bad review. But I am so absolutely shocked by my experience at this…read moresalon. I won 2 gift certificates to get my haircut with a specific stylist. I called to book an appointment but was so happy to find out they could squeeze me in that day. I also found out this stylist had 25 years of experience and has been there since they opened - so I felt confident she could do what I wanted. To start my hair was quite long with my roots (dirty blonde) having grown about 10cm out that then went into a light/copper orange colour. I asked for my hair to be cut my shoulders and to blend coppers with blonde throughout my hair. I showed the stylist a few pictures of the exact hair I wanted. (picture below) She then suggested I blend my natural colour into it as well. I was a little hesitant but I trusted her opinion. We had a few moments where she asked me of a specific colour or technique that I said no to. I did not want white blonde in my hair and I wanted it all blended "Naturally" or "evenly".During this time she bragged about how healthy my hair was (relevant later). During this process she dropped a massive blob of highlighter onto my jeans which then stained them. When we finally got to the end and she had rinsed my hair - I started to cry. There was white blonde streaks with a dark brown/black and also just maroon/red colour throughout. There was no resemblance to what I had asked for and the streaking was horrible. It was carelessly done and did not look good.(I've attached pictures). Another stylist tried to help by putting red toner on it which only made it pink. After this, I said I just wanted her to finish cutting (that part seemed to go well) and blow dry and then I wanted to leave. She insisted I come back in two weeks and she will fix my hair because it is so unhealthy and damaged that the colour didn't sit right. Which completely contradicts everything she said before. (Got my hair looked at by someone else and its healthy). She then insisted the dark colour was my natural hair colour... my hair is dirty blonde. She then tried to get me to come to the colour room where we can "fix this" she said. But at this point I was so upset that I wanted to leave. I didn't feel comfortable with her touching my hair again. So we went to the reception desk and it took me another 45 minutes to get out of there. There had been a miscommunication about me being able to use both my certificates (Which they had said I could in the morning). During this time the stylist had been giving me death stares and insisting she did nothing wrong. I said I would pay for the haircut but not the colour. I also didn't want to get it fixed because I felt so uncomfortable there. The real MVP at this salon is the young lady with the short curly red hair. It was getting intense with my stylist at the front desk when this young lady walked by. I asked for her to come over because I was feeling uncomfortable. The stylist started to raise her voice and be nasty to this other staff. But this young lady remained polite and stood up for herself. She then took over and helped me sort out paying. During this time the other stylist kept coming back to give me glares. I'm sorry to leave this review but really I am in shock at her behaviour.

Followed Jamie Violo here from a previous studio that he worked with. He's a GREAT stylist - I…read morealways love his input on how to cut my hair, and always leave feeling refreshed and definitely a little more stylish than when I went in. He's personable and friendly and upbeat, and conversation always flows. As for The Studio - all the staff seem very friendly and welcoming. Very spacious, with a large waiting area, comfortable shampoo chairs, and comfortable chairs when you get your hair done too. I had a great experience, will definitely return.

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The Studio
The Studio

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Hairistry - hair - Updated November 2026

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