I had an appointment today with Bryanna and this was my first time at the Wax Room! I came in for a…read moreBrazilian wax, eyelash lift & tint, and brow wax. The salon is very cute! Comfortable couches and the decor is very pretty and makes it feel warm and comfortable. The room was clean and sanitized and the table was quite comfortable. Bryanna was very friendly and she did a great job all around! I've had my lashes lifted and tinted before a few years ago but they didn't look this good!! I LOVE my lashes! Bryanna took her time and was very thorough and the prices are extremely reasonable! I also love the online booking option and I appreciate the reminder texts! I will definitely be going back to Bryanna for my waxing and lashes!!

I was a little scared for my appointment since there aren't too many reviews, but I had a great…read moreexperience. This place is clean and cute. I got a Brazilian and it was a lot quicker than I expected and less painful as well. Definitely recommend this place for waxes if you are from around this area.

Bright, fluorescent ceiling lights (with dead bugs inside -- eww), loud, piped in music with…read moreconstant ads for their products and services. Not the calm, relaxing spa-like vibe I want when getting a bikini wax! On the plus, it was my first visit, and I got a complimentary bikini wax. I will definitely not be a repeat customer.

I came here at the recommendation of a friend back in early October. The wax was just okay. I left…read morewith quite a few strays and was kind of annoyed at that, but otherwise it was fine. Fast forward to last week. I came here for wax number two and was told that everything looked great when I left. Note: I'm 8 months pregnant and can't see the area being waxed. When I got home and was still in a lot of pain I thought something might be really wrong. Taking a mirror to the area I noted severe swelling and redness, and the area was very hot to the touch. Again, can't see the area very well even with the mirror given that baby is now in the way. The next morning I called my OB to have it checked, as I was growing increasingly nervous that it was an infection. My OB said, and I quote, "I don't know how you are managing to even walk around. Whoever did this burned the hell out of you in three places. Did you go to a reputable place? I've never seen a burn this bad from a wax." As I walked to my car I immediately called the location and spoke with Jen, the manager. She apologized and offered me a refund on the cost of the wax (not on the full amount placed on my card which included the tip). Obviously I was expecting a refund on that as well, so after I brought it up that was also allegedly going to be refunded. An hour or so later I checked my Amex and noted that instead of refunding me the amount I was double charged! I called corporate and got a call back from Jen who indicated that it was a system fluke. Yeah, ok. Amex will of course handle it, but that isn't the point here. Moral of the story, if you're looking for a good wax there are plenty of options in the area. If you're looking for a burn, worrying about infection and getting ripped off then by all means go here.

This spa is clean and relaxing with a great vibe I am a repeat customer and always get treated with…read morea friendly helpful staff . I got a great massage with Amanda !

great experience! Robin was very skilled and professional. Love the drinks and snacks in the…read morewaiting area. Front desk is always so kind.

Such a Mood! Stephanie always makes sure I'm comfortable in the wax suite and also confirms what…read moreservices we'll be doing before starting the service, thats huge and i love her attention to detail!

My mom Ghada is the best at what she does because she genuinely loves the industry she's in. Since…read moreI was a kid she has been in this industry and I love hearing clients tell me how much they love and appreciate her as a person but also as a medical aesthetic professional. An honor being your daughter mom. Kennia gives amazing facials. Magical hands that leave you relaxed and your face glowing as you leave the office. Thank you for keeping my skin beautiful over the years. Jessica is truly an artist. The faces of her clients are her canvas and she uses her skills as an injector to enhance your natural beauty while having you looked refreshed and looking younger while never looking overdone. Love you ladies thank you for being strong women that help make other women feel so empowered and beautiful on the daily!

I couldn't be happier with my laser hair removal experience here. Ghada is a wonderful professional…read morewho truly makes you feel at ease throughout the entire process. The facility is clean and welcoming, and the results speak for themselves. Highly recommend

If you need any type of waxing this is the place to go. Jessica and Talia are both very sweet and…read morethe best at what they do. I've been seeing Talia for almost a year and I look forward to my appointments with her. I also recommend the dermaplaning facial. My skin stays glowing for weeks after an appointment! Their rooms also have the best vibes, chill music playing, cool decor, it's like chilling with a friend and you get to leave smooth and hair-free. Doesn't really get better than that.

Sooo not gonna lie I was scared to death for my first Brazilian wax BUT Jessica was a total sweet…read moreheart and made me feel very comfortable!!! She took my nerves into consideration and was very professional as well. Everything was nice and clean in her waxing room (which is totally decorated nicely) and I will definitely be back! I booked an appointment before I even left. Thanks Jess!!

I went to Bella Vita for a massage with Loralee shortly after moving to the area and trying to find…read morea local spot. I was so impressed with Bella Vita and Loralee. This will definitely be my new spot! The spa was clean, felt very safe (during COVID-19), the staff was friendly and professional and Loralee was a fantastic, knowledgeable masseuse with a background in medical and sports massage before switching to spa. This was a wonderful experience, great value (after moving from Boston especially) and I will return for massage and to try other services!

Amazing stylists and I go here for my hair, nails and facials, it's my one stop salon.read more

The owner is extremely unprofessional and borderline rude. I've been here multiple times. The first…read moretime, I finally found a tech who actually did my brows right. Unfortunately, because of school and work, my schedule got messed up and I had to start seeing the other tech and eventually the owner. The other tech did not meet my expectations at all. The next visit, the tech I liked was not working again, so I let the owner do my brows. Since she had another client mid-appointment, she asked if I was okay with the other tech finishing my lip service, and I said yes, no problem. Once everything was done, I immediately noticed my brows were uneven and off. I asked the other tech when the girl I liked usually works because, honestly, yall keep fkn up my brows. The owner, while actively working on someone else, jumped in defensively saying she did not fk up my brows and started listing how many years she has been doing brows etc talking to her client and not me! I told her plainly that my brows did not look like this when I walked in and that I asked for a simple clean-up. She continued going on and on about her experience, how she never fkd up anyone's brow talking with her clients as if I'm not there. Getting validation from her client. She obviously probably rushed my brows because she knew she had a client coming or something ...? I explained clearly that I came in with symmetrical brows and was walking out with two completely different shapes. Instead of taking accountability, she kept talking in circles to cover herself. I paid and left because I was not going to argue in the shop. A week later, my aunt, who also goes there with me, told me the owner was talking about me behind my back, asking where I was and mocking that I said she fkd up my brows like I was lying... First of all, why are you discussing another client with a different client? That alone is wildly unprofessional. Second, I am sure I can not be the first person to tell you that you did a bad job. Being the owner and having years of experience does not make you perfect or incapable of making mistakes. All she had to say was that she did her best and move on. Instead, she dragged it out, ran her mouth, and decided to talk trash about me to someone she thought was my friend. That friend is my aunt. I kept my cool in the moment, but do not get it twisted. Talking badly about clients behind their backs is distasteful behavior for a business owner. Completely lame, unprofessional, and unacceptable. I'm literally walking around letting my brows grow into a full bush just to fix the damage from the last bad job, and now the owner went and messed them up too. 2.5 weeks without my brows done. That alone is frustrating enough. But to then hear that she's still talking shit and running her mouth about me? That's beyond upsetting. I'm the one stuck walking around with uneven brows because of their work, yet she has the nerve to mock it like it's a joke. It's embarrassing, disrespectful, and honestly infuriating. I'm dealing with the consequences on my face while she's busy talking instead of taking accountability.

My eyebrows look great after getting them done here! They did a great job, and I literally got hit…read moreon after getting them done- they look that good. The service was quick, clean, and exactly what I wanted.

Karen is simply amazing! I've been having some troubles with my skin, she helped me to understand…read morewhat was happening and why and how best to treat it. This was my first visit but it will certainly not be my last!

I have been coming to see Karen for 10 years. She always calls right back to find a suitable…read moreappointment time and gets me in! Her salon is spotless and prices are great.

I was looking for a salon to cover my roots and wax my eyebrows last minute, and the owner called…read moreme back on my phone after I left a message. She was able to schedule an appointment for the same day. Atmosphere was very welcoming and the owner was such a sweet lady. She did an amazing job on my hair and eyebrows. Her style is Impeccable and left me feeling beautiful when she was all done!!! I loved it so much , I scheduled another appt on 2 months :)

I am visiting family in Andover and really needed a refresh on my hair. Shelby was so kind and fit…read moreme in her schedule. She did a PHENOMENAL job at color and cut and I walked out feeling so beautiful! I would totally recommend her to anyone.