I love this salon, this is the only place where my hair came out exactly how I wanted it and I've…read moretried many hair salons. I bring my daughter here for her hair. I did move away from the valley for a while and even then I had a hard time finding a stylist as good as they were here. They're a great family owned business and took me me in when I really needed to get my daughter a refresh on her hair

Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

Absolutely amazing. Greg is the best. He was so kind and made my hair so beautiful and healthy…read morelooking. I got partial highlights and he knew exactly what I wanted. So happy with the results !!!

Love Greg! He did a beautiful blow out 10/10 making this spot my go to when im in town!read more

Very nice, gave me exactly what I wanted and transformed my hair, it was so dead before. 10/10…read morewould recommend

Rafi is a master at his craft! I have gone to good hairdressers but Rafi is the exceptional! I came…read morein looking old and out dated and he turned me or I should say my hair into a beautiful masterpiece. Thank you Rafi for listening to what I wanted and taking your time to do it right. I highly recommend anyone looking for a colorist, cut, blowout or anything he is The Man!

Fatima is the best . I was looking for a good hair stylist for many years and unfortunately I…read morecouldn't find right person . I am so lucky to find Fatima and she is my hair stylist from now . She did a great job and I love my hair . No damage and also beautiful. I highly recommend her to everybody.

CURLY HAIR LADIES BEWARE!!I can only speak from my experience with this hairstylist and I can…read morehonestly say she over processed my hair and didn't do what I asked for. Not even close. I went to her salon 4 months ago and I'm still recovering from the damage she caused to my hair. She did a so called color correction but I had dark spots all over. Super uneven. If you have curly hair, it is best that you go somewhere else. I dont think she's experienced with curly hair texture. I understand that clients always show pictures as inspiration and it's not going to look exactly like the pictures but I feel like she didn't even try to come close. She just did what she felt like doing. She's also very pricey for the subpar work she does. I have attached pictures as proof of the damage. One of the pix is the color correction, the other pix is the final product and the other pix is what I asked for. You will see that it's not even close to what I requested.

My wife wanted to stop by this store tonight while we were inside Northridge mall because she…read morewanted to see their hair extensions option. I believe this is a recent new store next to Build a Bear. When we came tonight, they were not busy at all. We were the only customer inside so the moment my wife walked inside, a lady came to help her. My wife told her she was looking for hair extensions for our maternity picture soon and also our baby shower. So she told my wife to take a seat and started showing her the different extensions. There was no charge while she was doing this and my wife was there for maybe twenty minutes. She give her a quote on how much it would be and my wife like the prices. They open earlier on the weekends if needed but you need to make an appointment first.

If you want to feel beautful and look so amazing from hair extensions to permentent make up you…read morehave come to the rite place at beauty town this place is absolutly the place to be you will leave feeling and looking like a princess the work of art to beautify you is here lee is amazing her work and time is dedicated to you once you sit in the chair you will leave a happy person and feel look amazing all done by one person lee you wont regret coming to beauty town iam so thankful to have found beauty town

Nancy did such a amazing job. She is super friendly and kind hearted. Very easy to work with and…read moreexplain how I wanted my perm to go. I was a bit nervous since this was my first perm, but I will definitely come again for more. 10/10 will recommend.

Nancy is an exceptional colorist and stylist, I have brown hair and I always leave with natural,…read moreblonde highlights. She truly understands hair and takes real pride in her craft. She is the kind of stylist who actually listens to what you want and delivers. Beyond her technical skill, Nancy is an incredibly hard-working person. She is meticulous, thoughtful, and brings her full focus to every appointment. And on top of all that, she is just a genuinely lovely person. I can't recommend her highly enough.

I've had a wonderful experience every time I've connected with this salon. Their customer service…read moreover the phone and through text is always warm, professional, and kind. I look forward to finally getting my hair done here soon because I already feel so well taken care of. The owner, Veronica, runs the suite with such professionalism. Five stars well deserved!

This salon really stands out in the middle of old town Chatsworth, we really needed something…read moremodern and aesthetically pleasing such as this beautiful salon. Super clean, smiling and welcoming staff. Had my hair done by Morgan who far exceeded my expectations, she was extremely accommodating and really knew what she was doing. So happy to have found a new salon nearby!

Amazing doesn't even begin to describe it. I was searching for a new stylist and found reviews here…read moreto be helpful. My husband has been going to Megan here for ever and loves her. So I decided to check out reviews, I saw glowing reviews for Cass and I'm genuinely surprised there were not more for him. He's amazing!! First time going to him and I feel like he's been my forever stylist. He's sooo good my hair hasn't looked this good in a loooong time. I showed him a couple pictures, he discussed what differences were between each one, he made the cut sooth my face so well. He's an artist with scissors. I found my new stylist!

Today I went to an appointment I booked with Tiffany the owner and was told the appointment was…read morecancelled! I was told that Tiffany will not be doing my hair. That I was sent an email cancellation notice...which I did NOT get. I find this super strange. I'm very sad because I do not understand what happened. I love Tiffany doing my hair and I'm in complete shock! I was not given a reason as to why she won't be doing my hair.

I've been to Susan Alan Salon a few times now and Tristy has done my hair. She's amazing with both…read morecut and color. Most recently, I told her I wanted pink peek-a-boo lowlights in my shoulder-length blonde hair. I started with showing her some inspo pics, but eventually just said, "do whatever you want!" I LOVED the result! So cute!!! It even faded out nicely to a cotton-candy pink. Highly recommend Tristy at Susan Alan!!!

A return customer. Love the place, its chill atmosphere and always happy with cut and color from…read moreMelissa. Thank You!!

Customer service needs improvement one person there and only takes appointments while yelp says…read moreit's open I disliked that I drove over for nothing so sad.

I added a photo to my original review. I love the layers and the color is exactly what I wantedread more