I had one of those rare unusual experiences here. In short, not good experience with my stylist but…read morea very good customer service experience from the management and everyone else whom I encountered with. Long story! I may not return to my stylist however out of respect I wouldn't disclose my stylist name. I went in there for a consult with my frizzy hair and also wanted to do root touch up. I have had highlights from before. During my consultation, I was suggested by my stylist to do a hair keratin treatment. And she/he dint really talk about the root touch up, which was fine to me too. On my hair service day, when my root touch up was about to start, she/he asked me if I want to keep my highlights. I said yah, would like to keep my highlights. She/he also said that since some of my grey roots were longer more than about an inch, I'd be charged for a single process color $95 instead of root touch up $75. I gave my okay to that. Then work got started and all of my services were completed. Next day, I noticed several grey hairs still. I called up with my concern on the following business day. I was asked to come in so that my stylist can have a look. I went in there greeted my stylist asked how are you doing. She/he responded in a rude tone. Then after I addressed my concern, she/he went on raising her/his voice incrementally blaming me that I wanted to keep my highlights and that my greys were too long. I have to mention that I had been calm all throughout. For me it was not a big deal, it was just a minor error, which can be corrected easily. I dint go there to complain or scream at anyone, just wanted to see if that can be corrected. She/he made a huge deal out of it. She/he made me feel like it was my mistake that I had a complicated hair service request. Well, I'd say any professional's potential is tested on how one copes to new challenges. However, shout out to Teresa at customer service for the way she handled the situation. She was there to witness. She said that she'd let her manage know and gave me a form to fill up. Meanwhile, my stylist stormed out of the salon. Teresa was so empathetic! She dint assure me anything just said that she'd follow up with her manager. But, had been so compassionate throughout. It was a challenging situation for her too. She reacted so well at the situation, without taking anyones side. To me, unlike my stylist, she really thrived at her challenge! Following day, I got a call from their manager and she was really very nice as well! She set me up an appointment with another stylist to see what they can do. My second stylist tried to fix it as much as she could, which is all I wanted. Too much of unnecessary drama by my stylist. It'd have been solved right there, all she/he needed to do was tell me how you can help and if not explain to me what repercussions it may have to my hair. For the whole trauma that I had to go through, I'd have given a 1 star. However, for everyone else and everything else at this place I'd have to give a 4 star.

Zena Salon-everyone there is customer service oriented, professional but friendly too!…read moreThe salon is located in an upbeat neighborhood, close to shopping and restaurants. The decor is aesthetically pleasing with functionality and good lighting. Also, last but not least, the salon is impeccably clean and neat good background sounds playing too! U should check it out!

I've been coming to this salon since they opened and have always left happy and overly satisfied!…read moreThe quality of products they use, as well as their knowledge are top notch! They listen to what you want, work with you if you tell them your budget, and the atmosphere is always relaxing! Cannot say enough good things about my favorite salon!

Went in to get a consult, everything on their end looked great as far as my hair lifting, quoted us…read morefor 3 hours of work- so we (my friend and I) scheduled an appointment. Came in for the appointment for a balayage, super anxious because this is my hair and it's really important to me that it's done the way I want. I showed multiple inspo pictures and my stylist went to work. To make a long story short, the bleach was left in my head for about 2.5 hours, which obviously left my healthy hair completely fried and over processed. (It would make sense to drag this process out when you're charging a hourly rate) She toned it to an awful grey color that was so ick I felt so embarrassed. The roots were BEYOND streaky. I didn't realize the extent of the damage until I washed my hair for the first time at home.... I was traumatized. It was bristly, falling off, and so matted to the point I couldn't brush my hair. Not what you want to see after paying a fortune at the "best salon in Richmond." Oh and my friends hair? She requested a deep cowboy red- came out with BRIGHT, hot cheeto orange hair. I was I was kidding. I called and emailed the salon to see what they were going to do to rectify this horrible experience and have yet to email or call back, this was over a week ago. I have since seen a different stylist who is working SO hard to get my hair back to its natural condition and to the color I originally asked for but as expected it's getting so costly. And I had to cut over 3 inches off my hair to remove the knots and it only helped like 5% since I've worked so hard growing my hair out after having 2 babies. The 3 hour hair time they quoted turned into over 5 hours at $125/hour. Spending that kind of money you'd expect to firstly get what you asked for- which if you claim to be a professional shouldn't be that hard and 2. at least get a call back from an owner regarding this matter. Well, needless to say I and a lot of people I'm associated with will NEVER go back here. They are extremely unprofessional, lack respect for their customers, and clearly only care about the money. Save your money and go elsewhere. There's a way better salon that facilitates anything you could need literally across the street!!! Rumor has is a lot of their staff left to go work there anyway.

Flew in from Dallas with fresh extensions that desperately needed to be blended stat, and thank God…read moreI found Euphoria! I was greeted so warmly by Delonza, and even though it was already past her working hours, she could tell I needed help and didn't hesitate for a second. She knew EXACTLY what a bomb-ass butterfly cut should look like no guessing, no hesitation, just pure talent. She brought my confidence back instantly and made my hair look flawless. I'm genuinely obsessed. I've received a million compliments already! I will 10000% be flying back just to get my hair done here. She just gets it. If you want to feel like your best version EVER, go see Delonza.

Sweetest ladies with great experience on hair. I've come in twice for a hair cut and blow out and…read moreit's the best I've had in Texas! Fast appointments and very accommodating

I cannot express how happy I am with the stylists. I had gone to a different salon and they RUINED…read moremy hair, it was fried completely due to over bleaching. My hair was silver, and yellow amongst other shades of blonde. I went in hysterically crying to Just Friends right after this in search of desperate help. All of the stylists took a second of their time to look over the horrible job that was done & I instantly felt better. Sarah was able to squeeze me in and between her and Rachel my hair was fixed within 45 minutes. I will never go anywhere else. How they managed to take my fried, discolored hair to what it is now, I have no idea. Thank you Sarah & Rachel for everything !!!!! Below are the before and afters -

Got the perfect haircut by Sandra at Just Friends Salon. She listened to me as I explained what I…read morewanted and looked at the pictures I brought. The salon has a good vibe and is clean and spacious. FINALLY found my stylist!!

Loved my hair by Cindy!! A friend recommended I go to her for an emergency fix & she truly is the…read morebest!

Love Nisa Salon, they're all very friendly, great at cut and color! I asked for a partial highlight…read moreand a trim, Ben did my color and Dianne did my haircut and style, both did an incredible job. I've gone many times and have never left disappointed. This time I also brought my friend who got a caramel balayage, Mae did her hair, and she also did a great job!

Good place if you want affordable, routine, and straightfoward haircut. I wouldn't go here for…read moreanything special or for quality experience. Just like any typical vietnamese salon, they're quick and accept walk ins. Since it was my first time I called to make an appointment but they told me to just come in. I got there and was seen right away on a sunday afternoon. The salon was hot and stuffy and they actually left the door open to let air in I guess. It was kind of disorganized and dirty but keep in mind you get what you pay for. Some of the hairbrushes still had hair from previous clients. I came in for a simple women's haircut with layers. My hairdresser blowdried and styled my hair at the end even though I didn't ask for it. Kind of have mixed feelings about it since it was an extra service and I didn't stop her, but was disappointed she did not use any product or heat protection to my hair before doing so. It was 25 dollars total. They take cash, credit, and zelle. Service was fast. I got what I wanted. Overall, it's not bad. Just wish it was cleaner.

Horrible, my senior citizen mom went to get highlights and all they did was bleach her hair. They…read moredidn't fix it and she still paid. Horrible taking money from elderly she's 84yrs old. It's her great nieces bday tomorrow and my mom is sad and crying because this lady messed her hair up !!

First of all, I'm not one to bash someone's business. I used to be a lash tech and I am familiar…read morewith the beauty industry. I do feel that when someone is being unethical, it should be addressed. I went to Christine for some lowlights and wanted a FEW highlights to blend in, but I like my hair mostly dark. I told her this and she began mixing the products. It took her almost 2 hours just to apply the highlights. After my hair was done processing, I knew the color was awful. The blonde obviously didn't sit long enough and was very brassy. She then puts a deep conditioning in my hair (that I didn't ask for nor did she ask if I wanted it. She just did it). After that she put a toner in my hair. Again, didn't ask. All in all, I was there for 3 HOURS. When I went to pay, she tells me it's $275 and I booked for a $140 service!!!!!! How do you not tell someone that the price is going to be so much higher! She then tells me that I would have known the price if I did a consultation with her first. Why couldn't she tell me any prices before or during the service rather than just doing things I didn't even ask or agree to? She literally just put things in my hair. At the time, I didn't even know what she was doing. She told when she was ringing me up everything she did. I don't even like my hair. It is so brassy and streaky, and for almost $300, this should be the best lowlights/highlights I have ever had. I have never in my life spent so much money getting my hair done. I usually wear my hair up and it looks awful. When it's down, I have to be sure to part it in a certain way for it to look good. Otherwise, you can see places she missed. So many people that usually ask where I get my hair done has told me my hair looks awful, but I'm not going back and I can't justify spending anymore on my hair so soon. I think she was being extremely unethical in her business practice and, needless to say, I will not be going back and I do not recommend. *If she posts pics saying how great my hair looks, it is parted in a good spot. As I said above, it needs to be parted in certain areas to look good when it is down. Please let my photos of her work speak for themselves. Her color and application is beyond horrible. Update: she also lies. Her response is a lie. I did tell her I was looking for a new stylist because she does fry my hair, but I also told her I was very happy with the health of my hair now because I had cut off 3" a few months back and didn't want to damage it again. It has been about 5 months since i last put blonde in my hair. I have since just been doing lowlights. I walked in with VERY healthy hair. I also told her I love how my stylist did my hair just not that she damaged it. I never booked for another service and scheduled a different service because again I like my hair darker. I had to reschedule the original service because something came up. I also did not go back to give her a chance to fix it because I didn't want to chance getting more services done that I didn't ask for and pay more money to her. Seeing her lie of a response shows me I made the right call. I did end up getting it fixed by another stylist and am extremely happy. I couldn't wait a couple of months for this horrible dye job to grow out. Honestly, the fact that I hate my hair is not the main purpose of this review, and if that was the only problem, I probably wouldn't have written anything because that's just the risk you take going to a new colorist. The main purpose is that she did things to my hair that I didn't ask for and she didn't ask me to do them. So she can say all she wants her prices are posted and I should have known, but the reality is that I could have known her prices like the back of my hand and it wouldn't matter because she rang up the tab by just doing what she wanted. I will not be going back and forth with her. The fact is she is unethical and lies and you should question everything if you do decide to give her a try. I 100% stand by everything I have said in this review.

Being new to the Houston area I was unsure where to go to find a new stylist as it is very…read moredifficult to find a new stylist you trust and vibe with. I have very thick hair that grows fast, so I need a full balayage and root touch up on a regular basis. The salon is nice and I loved the location in the katy-fulshear area. Christiana was extremely friendly and VERY knowledgeable which brought me comfort. She listened to me and then walked me through everything she recommended after which we agreed upon, including price which I appreciated. Then she worked her magic and WOW. She brought my hair back to life. I absolutely loved my hair cut and the color was stunning. She removed all traces of warm brassy tones and color matched me perfectly. I am in LOVVVE with the results and am over the moon that I have finally found my permanent salon and permanent stylist. If you are looking for a talented, passionate stylist who respects the integrity of your hair- I HIGHLY recommend Christiana at Dream Cuts and styles.

Sarah is incredibly talented. She takes the time to listen to my request and her work is always…read moreamazing. Great atmosphere her and Debbie have in their salon.

Easy to make appointment. Open on Saturdays. Easy parking (taco truck in lot). No wait. Washed…read moreblow dry and cut for girls $45. Hannah was our stylist for my 9 yo daughter who is so picky on how her hair is cut and styled. She loved her cut. Hannah isn't chatty at least not with us. We were in and out in 20 min.

Sami came to us to do hair & makeup for my daughter's wedding. She was fantastic! I'm particular…read moreabout my hair but she was able to suggest adjustments to my normal style & make me look even better. My daughter's makeup looked fresh & beautiful & lasted the whole day of festivities! Sami, thank you for your expertise!

I've been going to AN Salon for over a year now. AN does my haircut, highlights, balayage and…read moreblowout. She is very professional and gives alot of time to give the best results. Im very happy with her service and I highly recommend AN services

Le did a really a great job with my haircut! She was very nice and followed the style I wantedread more