I visited Robyn by referral from a friend and she did color and a few highlights in the front. I…read moreloved the balanced light she added to my face. Robyn is great with the brush and hair dryer and I left my appointment with nice, long, and soft waives. I wish her the best on her new business and most of all that many happy customers like me write a much needed and useful review. Ciao Robyn!

Patient,Kind,Humble,and a Good Listener,great at doing hair too, nailed the color, plus she gave…read moreprefect neck and head massage.

Mida and i made an appointment for a curly hair cut and finger roll style. She said she could do…read moreit and the day she sent me a text to confirm, i responded immediately and sent her a video showing the cut and style I wanted to confirm she could do it. I went all the way from Cape Coral area to her salon in Naples and she was just beginnjng to diffuse and dry a client's hair. I waited and while she put the client under the dryer she asked me to review what I wanted and then told me she couldnt. Not only did I waste driving time, I turned down other stylists just to see her. Being Saturday, everyone else I called is booked. Im very, very disappointed. She even had th nerve to tell me that shes such a busy stylist that she didnt even have time to rrspond to my texts or look at them. But she had time to text me to confirm and told me on the phone she could do it. Not professional at all!!!!

Went in for simple hair color only (just my roots). Mida told me my bill was $105. I asked why and…read moreshe told me it was because she "styled" my hair. She blew it dry. If I'd walked out with wet hair it would have only been $70. Would have been nice of her to tell me beforehand. I will NEVER return. I've never experienced being charged to have my hair dried after color. It was ridiculous.

I just went to this salon based on the reviews that I had read, and I have never been so…read moredisappointed with the service that I received. To begin with I was not even offered water or anything to drink, I showed a picture of what I was looking for, and I got the complete opposite. I asked for my hair not to be blowdried a certain way and it still was and when I asked, if I can at least have my hair parted in the middle, she hands me the brush and tells me "here you do it yourself" I will not be going back here nor would I ever recommend it. The salon was very dirty. There was hair everywhere as I sat in the chair that's all I kept thinking about the hair in every area built up, but what upset me the most was the service and handing someone to brush telling them here you do it yourself after spending $160 at the salon.

Best color I have ever had! I live in Florida during season and now fly back just so Meaghan can do…read moremy hair. She is truly a master hairstylist. Not only does she deliver flawless results every time, but the experience itself is always enjoyable. Meaghan is quick-witted, funny, and makes the appointment fly by with great conversation. The salon itself is stunning - beautifully decorated and such a relaxing atmosphere. I always look forward to my time here. Highly recommend! Kelly Moore

This salon is new and beautiful…read more I booked a root touch-up and face-framing highlights (money piece) and brought clear inspiration photos, including photos of my own previous color. I specifically requested warm tones (no ash), soft placement, and a root smudge for a natural blend. While the root touch-up was completed as expected, the highlight result did not reflect the consultation. The placement extended beyond face-framing, the tone was significantly brighter and streakier than requested, and the root smudge was initially missed. An owner was even sent over during the service to assess the issue (even though I was not complaining), and corrective toning was attempted. Because I do not live locally and am in town temporarily assisting my father with medical treatments, I requested a partial refund (under $100) for only the highlight portion of the service. Important to note that I did not even ask for a refund of the gracious 20% tip I provided even with the poor result. The salon instead declined my polite request (that included photos for reference). The same request I was encouraged to send by the nice gentleman who came over during the service as I ended up being there for 4 hours as she attempted to correct the issues. In their written response, the salon owner: * Emphasized that corrective steps were performed "at no charge" as though this was some type of consolation I should be grateful for. (Should a client have to pay for corrective services if the issue was due to the stylist error?) * Referenced my prior hair color history as a contributing factor. (Shifting blame to a client instead of taking responsibility) * Noted that the stylist is a newly promoted junior stylist who is "learning." (I value opportunities to help others learn but when paying $200 for a simple service, a result is expected even if that the stylist is still in learning mode. If that doesn't happen, the blame doesn't go to the client for booking a junior stylist.) * Offered a future adjustment appointment with the same stylist while being advised by the owner or credit instead of addressing the refund request as owner was already aware I reside in Texas and was only here temporarily. I believe clients should not be responsible for subsidizing a learning curve or navigating blame explanations when the result does not match the agreed consultation. The stylist was kind, but both the outcome and the resolution process were disappointing. I would have even left a great review if they had done the right thing as I know mistakes happen. But how a company treats their clients in these moments speaks volumes. ********Update in response to owner ******** Thank you for your response. I'd like to clarify a few points. At no point did I make threats. I requested a partial refund for a specific portion of the service (the face-framing highlight) that did not align with what was discussed or shown in my reference photos. My request was under $100 and focused only on that portion. While I did not raise concerns during checkout, that does not negate the outcome and the gentleman is the one who encouraged me to reach out to you as he knew the result was undesirable. Tipping is customary and not an indication that expectations were met. I booked same-day based on availability. Regardless of experience level, the expectation remains that the result reasonably reflects the agreed-upon placement and tone. My feedback is about the outcome, not the individual. The mention of prior color in my hair was discussed during consultation and is a standard consideration in color services. It does not change the visible difference between what was requested and the final result. I have included photos of both the inspiration and the result so others can make their own informed assessment. I also have full email correspondence (that I can share here) documenting my attempt to resolve this privately and respectfully. I stand by my experience and the information I've shared. Wishing your team the best moving forward.

Kate is really gifted. My color was trash from a botched grey fade at a different salon and she…read moreworked magic on the color and texture. She also gave me a great cut that will be super easy to wear natural or blow dry. I'll be back for sure. I also loved that she explained all the products and what they do, and gave me some tips for making sure the color lasts.

Absolutely the best experience I've ever had. Andrea is not only an amazing hair artist but she…read moretakes the time to listen to you, explains everything she is doing and educates you on how to care for your hair. You can feel the passion she has for what she does and is extremely talented. I can't wait until our next visit!!!!

Andrea is a wonderful hairdresser. Very attentive to styling my hair that fits for me. I…read morethoroughly enjoy going to her for my hair appointments.

I wasn't really looking for a new hair salon but this one was closer to my home so I thought I'd…read moregive it a try. I'm so glad I did! That's when I met Kat (Katrina) and her mom Donna(owners). First of all , you are greeted so warmly as soon as you walk in the door. Then they offered me a coffee which was delicious. I have short hair and not a lot of hairdressers are skilled for short hair specifically. We talked about color and the look I went there to get! I was so happy with the results. Katrina aims to please and she does. I love my hair because of Katrina ! I have and will continue to go to Platinum for ALL of my hair needs!

Had Donna trim my hair today & she did a lovely job. It's…read moremy first time there, but I will return when I need a trim.

I drive all the way from Tampa to Naples to see Zandra, and she is worth the trip everytime. She…read morelistens, takes notes on the way I like my hair, adds suggestions to protect my hair, and consistently delivers flawless cuts and highlights.

Zandra is amazing, I come down here from NY to get my hair done here. She always does a beautiful…read morejob and she did my daughter's hair and my daughter loves it!! She really is talented and I highly recommend this shop.

Eranda is lovely. I went in for a cut. I have very thick wavy hair that needed some new layers and…read morebulk removed. She was very kind and did a great job and gave me some helpful tips on how to take care of my hair. I will be back.

had a free consult and have an appointment for next week! very nice stylist, will send more…read moreinformation once I have her do my hair.