Changing hairstylists is something I find hard to do as there are many years vested in a…read morerelationship. Several friends recommend Martha, so I set up an appointment. The salon is located in the heart of downtown Oswego with plenty of free parking readily available. The salon is modern, bright airy and extremely clean. Martha began our appointment with a rather in depth consultation. It was refreshing to be asked what I liked, didn't like and more. When it came time to actually wash, cut and style my hair it felt like we had a mutual plan of action. To make a long story short.... Extremely happy with the new look thanks to Martha. My wife was impressed with Martha's attention to detail that she has an appointment with her too.

This salón is the best I've encountered in ages. Martha got exactly what I was asking her to do…read morewith my hair, Martha is completely accessible to schedule my appointments, works with me patiently If I need changes, know her job to perfection, she's passionate about it, has a great environment and is very professional. ABSOLUTELY recommended. I have not been this happy with my hair before.

I have been having Mia do my color retouches & cut/styling for several months now, & she is…read moreamazing. She pays attention to what I want & cheerfully offers great suggestions. She adds a scalp massage to the shampoo--the best! She doesn't rush on the cut & styling & is skilled at both. And I love the way the salon is decorated too!

Got another amazing cut with Phil! I would highly recommend him, he is phenomenal at his job! Love…read morethe salon front desk they are all so sweet! Great place to go!

I really could not recommend Refined Beauty more for a wedding. To start, I had a very large group…read more I had 12 bridesmaids and the mother of the bride and mother of the groom. For the trial, I worked with Cielo and she was just a pleasure to work with. She truly listened to my vision and what I wanted for my bridal look. I was obsessed with the hair from the jump (it look just like my inspo pic) and my makeup looked great but I had a few things I wanted to slightly tweak for the wedding day and she absolutely made the changes (a bit fuller coverage, warmer more bronzed/blush look). On the wedding day, the team (Kikki, Ben, and Cielo) showed up early and ready to set up. They had their work stations all ready to go by 8am and were very professional. They were so fun to talk to and also really listened to everyone's visions. My husband's mom isn't a big makeup wearer but wanted to get a set of fake lashes glued on and didn't know how, so they even did that for her using their lashes for free. She was pleased. Kikki offered airbrush or regular base for makeup which was nice to have the option. I have a small tattoo on my collarbone I wanted gone for the wedding and Cielo covered it up perfectly. Seriously you could not see it. Ben killed it with the hair and was touching girls hair up close to the end for the girls who went earlier. Finally, working with Liz as the point of contact at Refined Beauty for booking was wonderful. She communicated throughout the entire process, updated my contract when we had a few changes to hair/makeup count, answered all my questions, made my wedding day MU&H timeline for me, checked in after my trial to get my honest thoughts and then checked in before the wedding again to confirm everything. I highly recommend Refined Beauty for any wedding; they can handle a large group, executed our visions, and I can tell they really love what they do! I do not have professional pictures back yet to upload but will try to find a few to put here.

Today Nancy did my hair! She was great, detailed and very professional…read more I appreciate it her time and effort! She is a great asset to the RB team! I was hoping for a lighter result, but I am still very happy with her work! Definitely recommend her and the team at RB!

The service was really nice. However the receptionist who took the appointment was so rude and…read moreunpleasant. She was completely dismissive , displayed a very rude tone, and saw another colleague laughing at reception while we were standing at the desk. Hospitality is about making guests feel at home, and unfortunately, this interaction ruined our impression. I hope management addresses this behavior

I have been going here (FG Naperville, IL Rt 59) for perhaps 15-20 years--mainly for hair…read more HAIR: Anne has been my stylist for that duration. She has done an amazing job with my hair--she's quite genuine and nice. I am a brunette with fine, long hair that I have dyed vibrant pink all over. So, my hair needs to be lightened/foiled then dyed pink, which is kind of harsh on hair, but Anne has kept my hair in great shape. She takes the time needed to do it properly, has a plan for future visits, advises product/product usage, shapes my style well and does an amazing blowout. Very happy!! SPA: The services I've had: massage, pedicure, waxing and manicure. Massage: I haven't done a massage service since my favorite well-studied masseuse left, but it is a wonderful experience that I need to get back to. Pedicure: Pedis are my favorite spa service. It's SO relaxing with massage chairs and excellent & knowledgeable pedicurists! Friends from out-of-town always request I book this service for us. They rave about their pedi experiences! And I do, too! BUT here I must take a star away: Scheduling for 2 or more people has been impossible over the past year and a half; even with two different spa services (one mani & one pedi; or one pedi, one hair appt). Front desk staff has not tried to work with me in figuring something else out; no advising on options like reconfiguring services, add an extra tech for a day or anything else--and I've been going there for 15-20 years! Many out-of-towners have been disappointed; as have I. Waxing: I have always been pleased with their waxing services. Especially my bikini area being extra sensitive. Actually, my skin is very sensitive and I never had an issue with pain during or after waxing. No rashes or ingrowns--from brows to underarms! I've tried waxing at home without success so FG is my go to. Sanitary conditions, skilled waxers--quite good. Manicure: I used to get a regular manicure weekly. I could bring my own polish and get a perfect result each time. I've been trying to save money and do it at home, with poor results, so I need to go back for weeklys. They offer many kinds of manis! I have stayed with regular polish, but if I wanted to try another type, it is available. Overall: A pretty great salon & spa! I've had some appt results that I wasn't thrilled with, but nothing horrible--no botched spa or hair services. I would definitely recommend this location!

Spending an hour in a salon is never better than an inspired hour with Carolyn. She really takes…read moregood care of hair. A good wash and a stylish cut was all I needed to feel better after a hectic schedule.

Let me start by saying if I could give this 6 out of 5 stars I would. I've lived in both Naperville…read moreand Aurora in the past 6 years or so and have tried just about every highly rated hair cut place you can think of. Some of them were good, others....not so much. I've payed $10 for a haircut and well over $50 for one. I've "been around the block" so to speak when it comes to barbershops in Naperville/Aurora. I came to try out this shop and my only regret is not trying this place out earlier! Carolyn is hands down a master at her craft and gave me one of the best haircuts I've received in a very long time. She was friendly, outgoing and knowledgeable and provided this all in a timely manner that didn't break the bank either. A place like this sounds too good to be true but I can assure you that is not the case here. Give Inspired by Carolyn a try because I'm so glad I did! I can confidently say this has to be the best haircut I've gotten in this area in all the years of me living out here.

Angelina is great. She's been taking great care of my hair for several years now, it's always…read morereally shiny. She's great at coloring, advising, styling. She has reasonable prices! Really convenient location, it just blends in with my errands that day. At one appointment, she went through a bunch of possible messy buns with me and my difficult hairline. I really appreciate having someone who gets me.

Wonderful salon,been seeing Angelina. My hair has never been healthier, great color with…read morehighlights and amazing cut and style. If you're looking for a great beautician who listens to what you want and provides great service and makes you feel like family who must make an appointment to see Angelina.

Amazing service, Gabby is so nice and friendly. Her skills excellent. I am in love with my haircutread more

Highly recommend this salon! Extremely customer service oriented. From the moment you walk in, the…read morestaff goes out of their way to make you feel like family. Gaby the owner cut and colored my hair for an extremely reasonable price! One of the best haircuts I have ever gotten! She really took the time to talk to me and understand exactly what I was looking for. Color was matched perfect! If you're looking for a new inexpensive place with high quality. This is the place to go!

$270+ tip is too much for a cut/color/highlights, even though I was told, "You have a lot of hair."…read moreThe shampoo used was drying on my hair and no conditioner was used, either. Will not be back.

Dena and the Changes Hair salon crew are phenomenal. They came downtown and did hair for 17 girls…read morefor my wedding and did it flawlessly. Everyone looked amazing. Their prices are very reasonable and their talent is far superior to any other salon I have ever been to. I have moved several times and have been to countless salons and will never go anywhere else for my hair. Dena does my extensions and no one has ever asked me if I have extensions. She is incredibly skilled. She also cuts my husbands hair and trust me he was reluctant at first!! I would send anyone to any of the girls that work at the salon. THANKS CHANGES!