A few weeks ago I went to my normal stylist, the one who has been working with me on my cut for several months now and I was happy with her. I went in for my normal cut and I always had two rules - 1. No layers (because it does not work on my type of hair and I learned this with her before) and 2. Keep the length in the front, only trim (I have a cut that is short in the back and much longer in the front). I have no idea what happened...but I walked out with chunky horrible short layers AND she took at least 2" off my front. It was horrible. I have had bad hair cuts before that I simply let grow out for a couple of months and started over, but this was so beyond that...I could not do a single thing with the cut except wear a ponytail, which even looked bad because not all of the hair fit in it (another "rule" I had for working out). I did not feel like myself. I would only leave my house for things that I had to, like work. I would not show anyone the cut when they asked to see it. It was as if a 3 year old took scissors to my hair and hacked away. I knew that Changes had "rescued" clients from bad haircuts before and so I called them right away. In less than a week, I was better than new. Christy and Dena's expertise and exceptional level of skill in their areas is unmatched. I had 36 extensions put in (something which I swore I would NEVER do...but I was that desperate) on the front sides so that I had length again ...they are absolutely perfect. No one can tell that they are there and unless I touch by my scalp, I forget they are there! Then Dena spent hours on the cut, fixing what had been done before...to the point where it actually looks LONGER in the areas where I did not get extensions. That is like magic and takes a real professional. I looked at myself and just said "I am me again." It is an amazing gift and I seriously wish that no one had to experience a bad hair cut again...but if you do or if you just are not 100% happy with where you are going now...take a chance on Changes. You will not regret it and you will never go to another salon again! They are personable and the service is unmatched. I wish I could attach a picture so that you could see the transformation and how it really took stylists that knew what they were doing...but it was drastic...and I find every excuse to leave my house now to show off my awesome new hair style! read more