1. Hair by Abe

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El Paso, TX

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House of Beauty by Sandra Lozano

House of Beauty by Sandra Lozano

3.0(8 reviews)
12.3 mi

I have been going to Sandra since early 2018. She is amazing! She has given me the coolest haircut…read morestyles and has bleached my hair from platinum to golden brown. Everywhere I go people are constantly complimenting my hair. So this lady who gave a 1 star is a liar. SHE is the thief. She didn't say a damn thing about her hair until A MONTH went by. I was at the salon when she was in the chair before she got the bleach and her hair was jacked up. it was already damaged, like she never took care of it. she lied in her review her hair was not healthy at all. I can't believe Sandra ONLY charged this chic $600. She SHOULD HAVE charged her over $1000. This liar's hair was to her waist !! I also saw the pictures afterwards and Sandra SAVED that idiot's hair. but of course she's not going to post those pictures because her hair looked absolutely beautiful. I'm so mad because Sandra is amazing and then this lying bitch comes along and tries to extort Sandra for money by demanding a refund a month later??? After not even taking care of it afterwards. She has the nerve to post this review and tell everywhere what a loser she is. Do NOT believe her. This loser needs to get a life.

UPDATE: I am adding this follow‑up because the situation has continued to unfold, and the salon…read moreowner's public response contains several statements that contradict the documented evidence I have. I did not go in for a color correction. I had a work event and simply wanted my hair refreshed. My regular stylist, who has kept my hair healthy for years, was unavailable, so I chose this salon based on its reviews. During my appointment, the owner told me she was unaware of the reviews on her own business page, which was concerning given how heavily she relies on them for marketing. Before my appointment, my hair was healthy, long, and well‑maintained. I have photos showing its condition immediately prior to the service. I also have photos of the clumps of hair that began falling out afterward--including breakage at the crown, bangs, and mid‑shaft--which is consistent with chemical overprocessing, not normal shedding. The owner's public response claims my hair was "severely damaged" when I arrived. That is not accurate. No strand test was performed, no documentation of pre‑existing damage was taken, and no concerns were raised during the consultation. If my hair had truly been in the condition she now describes, a responsible professional would have refused to apply multiple rounds of bleach and chemical processes. She also questioned whether I washed or cared for my hair properly afterward. This contradicts her own instructions during the appointment, where she told me not to wash frequently because natural oils help maintain color. I followed those instructions and still experienced significant breakage. I have receipts for the professional products I purchased afterward -- including K18 and other treatments which have already cost more than the original service. The owner also stated that I waited "more than 30 days" to contact her. This is not true. I reached out through multiple channels immediately after noticing the damage. My messages were ignored until I eventually found her personal number on a business card. I have timestamps and screenshots of all communication. My hair continues to thin, and I now have a mix of long strands and short, broken pieces throughout. Two licensed professionals--one in California and one in Texas--have confirmed that the pattern of breakage is consistent with chemical overprocessing. I am sharing this update so that future clients have the full context. My experience involved not only significant damage but also a lack of accountability and a public response that does not align with the facts or the evidence I have documented.

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House of Beauty by Sandra Lozano
House of Beauty by Sandra Lozano
House of Beauty by Sandra Lozano

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Hair by Abe - hairstylists - Updated October 2026

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